We hold ourselves accountable to the sector we serve, the customers who use it and to each other through integrity of governance, clarity of process and independence of decision making. As part of being accountable, we are therefore reporting on adjudicative performance through this dashboard.
Our Adjudicative Reporting Dashboard provides regulated entities with more transparency into our adjudicative process, in particular the metrics and targets we have set to measure the efficiency of our decision-making. First published in 2021, the dashboard is updated twice per year.
What follows is a summary of achievements against our adjudicative targets for Q1 and Q2 of Fiscal 2025-2026.
The majority of decisions (75%) issued by the OEB were heard by Delegated Authority. This is consistent with historical trends.
75% of the decisions issued in Fiscal Year 2025-2026 were for applications related to electricity. This is consistent with historical trends.
45% of all the decisions issued were for Licence applications. Rates comprised 34% of decisions, followed by Facilities (17%) and Mergers, Amalgamations, Acquisitions and Divestitures (4%).
In addition to monitoring whether a decision is issued on time or late, the OEB also monitors the degree to which decisions were issued early or late relative to the Total Cycle Time decision metric date established by the applicable performance standard. This Decision Issuance Spectrum highlights the fact that 74% of decisions issued this reporting period were issued more than two weeks in advance of the total cycle time metric date. This is consistent with historical trends.
The OEB issues many documents aside from decisions each month. Key Documents refers to all other documents that are issued by the OEB but are not a final Decision and Order (e.g., Notice, Procedural Order, Letter to Industry, etc.). On average, the OEB issued 48 Key Documents each month of Fiscal Year 2025-2026. This is 14% higher than the five-year average of 42.
The OEB has committed to report on the performance of key application milestones for applications heard by panels of Commissioners for major application types. The following three graphs below illustrate the performance for various application types relative to the performance standard for:
This graph provides the average time from receipt of a complete application to the issuance of Procedural Order No. 1 and compares this to the performance standard.
This graph provides the average time from the close of the record to the issuance of the decision and compares this to the performance standard.
The average Decision Writing Time for the Facilities: Complex performance standard exceeded the metric of 60 days. This was primarily driven by the OEB taking time to coordinate the issuance of two natural gas Municipal Franchise renewal decisions that shared common issues, and a Certificate of Public Convenience and Necessity proceeding that required additional procedural steps.
This graph provides the average time from a complete application to the issuance of the decision and compares it to the performance standard.
The average Total Cycle Time for Facilities: Complex exceeded the metric of 210 days. This was primarily driven by one Municipal Franchise renewal application and one Certificate of Public Convenience and Necessity proceeding that each required additional procedural steps and extensions to deadlines to address non-standard issues.