We make the rules that protect you

One of our jobs as an independent regulator is to ensure energy companies follow rules that ensure that consumers are treated fairly and that our energy sector continues to serve us well today and for the future.

Protecting consumers

We issue rules and codes that energy companies must follow. The rules and codes define their responsibilities and obligations to consumers, other energy companies and energy-related agencies. We also provide guidelines to help energy companies understand the information we require before they make an application for a change to their rates or corporate structure or for approval to sell their assets or build new projects.

Review the rules, codes and guidelines that licensed energy companies have to follow

Regulation and enforcement

In addition to making rules for Ontario’s energy companies, we also enforce them. We closely monitor energy companies to be sure they are following the rules that protect consumers and that ensure the energy sector operates in a way that is fair, transparent and accountable.

See how the Ontario Energy Board enforces the rules