Stakeholder and consumer groups

Engaging with the public and stakeholders is an important part of what we do in performing our mandate. The more we hear, the more we learn about how well the energy sector is working to meet the needs of energy consumers. This informed perspective helps us on our path to continuous improvement.

We have created processes through which our stakeholders – including consumers, distributors, generators, transmitters and anyone else with an interest in the sector – can provide advice and recommendations for us to consider.

Ways we engage

The Chair’s Advisory Roundtable brings together 20 energy sector leaders, including representatives of industrial, commercial and residential consumers, environmental and public policy groups, and the financial community. It is a forum for discussing emerging issues and opportunities, and helps us to plan and manage issues as they evolve.

See the membership of the Chair’s Advisory Roundtable

Our Consumer Panel is made up of a large and diverse group of residential and small business consumers from all parts of Ontario. It provides an opportunity to:

  • Discuss issues that are important to consumers
  • Gather ideas and provide feedback on the solutions and tools we are developing
  • Help assess the effectiveness of our outreach and communications activities.

The insights and perspectives of the Consumer Panel help us to better understand consumer needs and expectations so that we can improve our processes, provide better information and develop more effective tools to empower consumers. Their input also helps us strengthen the rules that apply to energy companies to better protect consumers.

We hold Electricity and Natural Gas Forums. They focus on regulatory issues and inform us in developing our annual business plan. They are also an opportunity for stakeholders to share their perspectives on the issues.

Energy Leaders Sector Forum 2015 - October 15, 2015

This committee provides advice, input and feedback to our Executive Leadership on matters related to the Rules of Practice and Procedure, Filing Requirements, Guidelines, operational policies and other matters relating to the Board’s applications process. Read the terms of reference (pdf)

2015-17 List of members 

  • Gia DeJulio, Enersource
  • Martin Benum, London Hydro
  • Fred Cass, Aird & Berlis
  • Manuela Ris-Schofield, Tandem Energy Services/CHEC 
  • Patrick McMahon, Union Gas 
  • Joanne Richardson, Hydro One    
  • Chris Cowell, Entegrus Powerlines
  • Mark Rubenstein, Jay Shepherd Professional Corporation
  • Brenda Pinke, InnPower
  • Indy Butany-DeSouza, Horizon

Meeting minutes 

This committee provides advice, input and feedback to our Executive Leadership on issues related to the Board codes and rules that govern the sector. Read the terms of reference (pdf)

  • IESO *
  • Shelly Cunningham, PowerStream/EDA Supported
  • Bing Young, Hydro One
  • Jim Hogan, Entegrus Powerlines
  • Brenda Pinke, InnPower
  • Nola Ruzycki, Just Energy
  • Amanda Klein, Toronto Hydro
  • Edith Chin, Enbridge Gas

* representative to be determined

Meeting minutes 

Our Ontario Pipeline Coordinating Committee acts as an important bridge with industry, to coordinate various activities involving natural gas pipelines in the province.

As part of our mandate, we review and approve natural gas rates, pipeline construction and geological formations that are suitable to store natural gas, municipal franchise agreements and various types of applications. We also issue licences and review applications when energy companies request approval to build new infrastructure.

What does the Ontario Pipeline Coordinating Committee do?
The Ontario Pipeline Coordinating Committee coordinates the review of natural gas projects in Ontario that require approval. It reviews environmental assessments, considers reports prepared by the energy companies and raises any concerns with applicants before they submit their applications to the Ontario Energy Board. The Committee’s mandate and the steps in its review process are set in the OEB Environmental Guidelines for Hydrocarbon Pipelines and Facilities in Ontario (pdf)


The Committee is made up of government ministries and agencies that have a role in reviewing natural gas transmission and distribution facility projects. It is chaired by a staff member from the Ontario Energy Board.

  • Zora Crnojacki (Chair), Ontario Energy Board
  • Linda Pim, Ministry of Agriculture and Food, Ministry of Rural Affairs
  • Laura Hatcher, Ministry of Tourism, Culture & Sports
  • Tony Difabio, Ministry of Transportation
  • Kourosh Manouchehri, Technical Standards and Safety Authority
  • Sally Renwick, Ministry of Natural Resources and Forestry
  • David Sit, Ministry of Municipal Affairs and Housing
  • Mark Christie, Ministry of Municipal Affairs and Housing
  • Scott Oliver, Ministry of Municipal Affairs and Housing,
  • Western Municipal Services Office
  • Michael Elms, Ministry of Municipal Affairs and Housing,
  • Eastern Municipal Services Office
  • Bridget Schulte-Hostedde, Ministry of Municipal Affairs and Housing, Municipal Services Office - North (Sudbury)
  • Shannon Dodd Smith, Ministry of Municipal Affairs and Housing,
  • Municipal Services Office - North (Thunder Bay)
  • Crystal Lafrance, Ministry of Environment and Climate Change (Southwestern Regional Contact)
  • Paula Allen, Ministry of Environment and Climate Change (Northern Regional Contact)
  • Ruth Orwin, Ministry of Environment and Climate Change (Eastern Regional Contact)
  • Mark Smithson, Ministry of Environment and Climate Change (West Central Regional Contact)
  • Paul Martin, Ministry of Environment and Climate Change (Central Regional Contact)
  • Michelle Schlag, Ministry of Energy, Aboriginal Energy Policy
  • Marlo Spence Lair, Ministry of Energy, Regulatory and Agency Policy Unit
  • Joseph Vecchiolla, Ministry of Economic Development, Employment and Infrastructure (MEDEI)
  • Patrick Grace, Infrastructure Ontario