Application for exemptions from certain provisions in the Distribution System Code and for an Accounting Order

Hydro One Networks Inc.

On April 11, 2022, Hydro One Networks Inc. (Hydro One) filed an application with the Ontario Energy Board (OEB) seeking approval for exemptions from certain provisions in the Distribution System Code until December 31, 2027, for customers affected by the Seasonal Rate Class elimination:

  • Section 2.6.1A, which requires a distributor to issue a bill to a residential customer on a monthly basis;
  • Section 2.10.2, which limits the number of estimated bills that a distributor may issue to a residential customer to twice every 12 months; and
  • Sections 7.11.1 and 7.11.7, which require a distributor to issue accurate bills to its customers 98% of the time on a yearly basis.

The exemptions sought in this application are for approximately 148,000 customers who will be transitioned from Hydro One’s current Seasonal Rate Class to one of three Hydro One residential rate classes according to their respective density.

Hydro One is also asking for approval to establish a deferral account to record the costs associated with the implementation of the Seasonal Rate Class elimination.

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Submit a letter of comment

You can submit a letter of comment that will be considered by the panel deciding the application. Unless the notice states otherwise, your letter of comment must be received by the OEB no later than 60 days after the publication or service date of the notice for the application. Your letter will be provided directly to the panel of Commissioners who will be deciding whether the application is approved. The panel will consider your comments in reaching their decision. The panel will only be able to consider comments which relate to issues which are within the authority of the OEB and relevant to the issues being considered by the panel.

More about commenting and privacy

More about commenting and privacy
All letters of comment sent to the OEB are placed on the public record. This means the letters can be seen at our offices and will be placed on our website. Before the letter of comment is placed on the public record, all personal (i.e. not business) contact information is removed, such as the individual's address, fax and phone numbers, and email address. The individual's name and the content of the letter will become part of the public record..

If you would like a response from the applicant, please send a copy of your letter directly to the applicant, including your contact information. The OEB removes your contact information from your letter for privacy reasons before it is posted to our website.Show less

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Get updates about this application:

Or mail the below address with the reference number EB-2022-0145

Ontario Energy Board
P.O. Box 2319
2300 Yonge Street, 27th Floor
Toronto ON M4P 1E4
Attn: Registrar