On April 11, 2022, Hydro One Networks Inc. (Hydro One) filed an application with the Ontario Energy Board (OEB) seeking approval for exemptions from certain provisions in the Distribution System Code until December 31, 2027, for customers affected by the Seasonal Rate Class elimination:
- Section 2.6.1A, which requires a distributor to issue a bill to a residential customer on a monthly basis;
- Section 2.10.2, which limits the number of estimated bills that a distributor may issue to a residential customer to twice every 12 months; and
- Sections 7.11.1 and 7.11.7, which require a distributor to issue accurate bills to its customers 98% of the time on a yearly basis.
The exemptions sought in this application are for approximately 148,000 customers who will be transitioned from Hydro One’s current Seasonal Rate Class to one of three Hydro One residential rate classes according to their respective density.
Hydro One is also asking for approval to establish a deferral account to record the costs associated with the implementation of the Seasonal Rate Class elimination.