If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to meet certain criteria to qualify for these programs, and must go through one of the intake agencies in Ontario listed below.
LEAP Agencies
Electricity
Grimsby Power Inc.
GBF Community Services
40 Elm St
Grimsby, ON L2M 4R7
40 Elm StGrimsby, ON L2M 4R7
905-309-5664
905-309-5664
Halton Hills Hydro Inc.
Links2Care
202 - 2030 Bristol Circle
Oakville, ON L6H 0H2
Oakville, ON L6H 0H2
519-873-6502
Hearst Power Distribution Company Limited
Cochrane District Social Services Administration Board
500 Algonquin Blvd East
Timmins, ON P4N 1B7
Timmins, ON P4N 1B7
705-268-7722
ext. 231
ext. 231
Hydro 2000 Inc.
United Counties of Prescott and Russell - Social Services/Ontario Works
P.O. Box 303, 59 Court St
L'Orignal, ON K0B 1K0
L'Orignal, ON K0B 1K0
613-675-4661
Hydro Hawkesbury Inc.
United Counties of Prescott and Russell - Social Services/Ontario Works
P.O. Box 303, 59 Court St
L'Orignal, ON K0B 1K0
L'Orignal, ON K0B 1K0
613-675-4661
Hydro One Cat Lakes
United Way Simcoe Muskoka
1110 Highway 26
Midhurst, ON L9X 1N6
Midhurst, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri 8:30AM to 4:00PM
Hours: Mon - Fri 8:30AM to 4:00PM
Hydro One Networks Inc.
United Way Simcoe Muskoka
1110 Highway 26
Midhurst, ON L9X 1N6
Midhurst, ON L9X 1N6
1-855-487-5327
Hours: Mon - Fri 8:30AM to 4:00PM
Hours: Mon - Fri 8:30AM to 4:00PM
Hydro One Remote Communities Inc.
Ontario Native Welfare Administrator's Assocation ONWAA "Indigenous communities"
21 Wilmers Rd
Neyaashiinigmiing, ON N0H 2T0
Neyaashiinigmiing, ON N0H 2T0
705-941-0993
1-844-885-3157
1-844-885-3157
Hydro Ottawa Ltd.
Eastern Ottawa Resource Centre
1980 Ogilvie Rd, Suite 215
Gloucester, ON K1J 9L3
Gloucester, ON K1J 9L3
613-741-6025
Hydro Ottawa Ltd.
Financial Education Centre
300 Rue Olmstead
Ottawa, ON K1L 7K1
Ottawa, ON K1L 7K1
613-746-0400 /
613-614-6295
613-614-6295
Hydro Ottawa Ltd.
Housing Help Corporation
309 Cooper St Suite 502
Ottawa, ON K2P 0G5
Ottawa, ON K2P 0G5
613-563-4532
Hydro Ottawa Ltd.
Lowertown Community Resource Centre
40 Cobourg St
Ottawa, ON K1N 8Z6
Ottawa, ON K1N 8Z6
613-789-3930
Hydro Ottawa Ltd.
Orleans - Community Resource Centre
240 A Centrum Blvd., Unit 105
Ottawa, ON K1E 3J4
Ottawa, ON K1E 3J4
613-830-4357
ext 145
ext 145
Hydro Ottawa Ltd.
Rideau-Rockliffe Community Resource Centre
815 St Laurent Blvd #3
Ottawa, ON K1K 1N1
Ottawa, ON K1K 1N1
613-745-0073
Hydro Ottawa Ltd.
Somerset West CHC - Rosemount Branch of SWCHC
Somerset West CHC - Rosemount Branch of SWCHC
Ottawa, ON K1Y 1P4
Ottawa, ON K1Y 1P4
613-688-1177
Hydro Ottawa Ltd.
Somerset West Community Resource Centre
55 Eccles Street
Ottawa, ON K1R 6S3
Ottawa, ON K1R 6S3
613-402-2499
Hydro Ottawa Ltd.
South-East Ottawa CHC - Hunt Club/Riverside Office
3320 Paul Anka Drive
Ottawa, ON K1V 0J9
Ottawa, ON K1V 0J9
613-737-5115
ext 2386
ext 2386
Hydro Ottawa Ltd.
South-East Ottawa Community Health Centre
600-1355 Rue Bank St
Ottawa, ON K1H 8K7
Ottawa, ON K1H 8K7
613-737-5115
ext 2386
ext 2386
Hydro Ottawa Ltd.
United Way East Ontario
363 Coventry Rd
Ottawa, ON K1K 2C5
Ottawa, ON K1K 2C5
613-241-1573
ext 325
ext 325
Hydro Ottawa Ltd.
Vanier Community Services Centre
290 Dupuis Street
Ottawa, ON K1L 1A2
Ottawa, ON K1L 1A2
613-744-2892