March 17th, 1999

The outcome of the Board's consultants, Hagler Bailly's Michael King and Frank Cronin, and Board Staff meeting with the Board on issues that have arisen from the task forces' (TF) meetings was discussed. These issues include: the bifurcated approach to PBR to address the significant variety among utility circumstances; the need for rate restructuring; consideration of the utilities' transition activities and costs in a first generation PBR plan; and the Board's public consultation on the rate handbook. The plan term work group presented an updated version of the electricity distribution restructuring time-line and discussed process issues. The customer service and system reliability work group have finalized their surveys on performance indicators to determine the practicality of the indicators proposed. The customer service indicators included in the survey are: emergency response; connection of new services; underground cable locates; telephone accessibility; service disconnect/reconnect; notice of supply interruption; written response to inquiries; and appointments. The system reliability indicators in the survey are: system average interruption duration index (SAIDI) and system average interruption frequency index (SAIFI) and customer average interrruption duration index (CAIDI). The survey has been distributed to all distributors. 


The PBR plan term work group will discuss processes to build into the time-line. The customer service work group will continue discussions on sharing mechanisms and the system reliability group will continue work on enforcement mechanisms. 


The TF's next meeting will be on March 30, 1999 starting at 1:00 p.m. 
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