1 1 RP-1999-0040 2 3 THE ONTARIO ENERGY BOARD 4 5 IN THE MATTER OF ss. 57 and 70 of the Ontario Energy 6 Board Act, 1998, S.O. 1998, c. 15, Sched. B; 7 8 AND IN THE MATTER OF a proposed Standard Supply Service 9 Code for electricity distributors. 10 11 12 13 14 B E F O R E : 15 F. LAUGHREN Chair & Presiding Member 16 R.M. HIGGIN Member 17 A. BIRCHENOUGH Member 18 19 Hearing held at: 20 2300 Yonge Street, 25th Floor, Hearing Room No. 1, 21 Toronto, Ontario on Monday, August 9, 1999, 22 commencing at 0935 23 24 VOLUME 1 25 26 27 28 2 1 APPEARANCES 2 JENNIFER LEA Counsel, Board Technical 3 Staff 4 BRIAN HEWSON/ Board Technical Staff 5 UNA O'REILLY 6 JACK GIBBONS Pollution Probe 7 TOM ADAMS/ Energy Probe 8 MARK MATTSON 9 RICHARD STEPHENSON Power Workers Union 10 ROBERT POWER/ Various Intervenors 11 PETER BUDD/ 12 ALEXANDER GRIEVE 13 BRUCE MacODRUM/ Toronto Hydro Electric 14 MARK RODGER System Limited 15 ALAN MARK Municipal Electric 16 Association 17 TOM BRETT Independent Power Producers' 18 Society of Ontario, IPPSO 19 ELIZABETH DEMARCO Various interested parties 20 BRIAN McKERLIE Municipality of Chatham-Kent 21 ROBERT WARREN Consumers Association of 22 Canada. 23 DICK PERDUE/ Direct Energy and Enershare 24 DAVID BROWN Technology 25 DAVID POCH Green Energy Coalition, GEC 26 ZIYAAD MIA Coalition of Distribution 27 Utilities et al 28 3 1 APPEARANCES (Cont'd) 2 ALECK DADSON Enron Capital & Trade 3 IAN MONDROW Heating, Ventilation and Air 4 Conditioning Contractors 5 Coalition Inc., HVAC 6 Coalition 7 MARCEL REGHELINI/ Ontario Hydro Services 8 GRAHAM HENDERSON Company 9 ROGER WHITE/ Energy Cost Management 10 RICK GROULX Incorporated, ECMI 11 MARK RONAYNE/ Competition Bureau 12 J.D. SUTTON 13 KEITH RAWSON TransCanada Power 14 ANDREW BARRETT Ontario Power Generation 15 Inc. 16 RICHARD BATTISTA Union Gas Limited 17 BARBARA BODNER Enbridge Inc. 18 AMIR SHALABY Ontario IMO 19 DAN PASTORIC Energy Advantage 20 JIM RICHARDSON/ Upper Canada Energy Alliance 21 PAUL FERGUSON 22 MICHAEL JANIGAN Vulnerable Energy Consumers 23 Coalition 24 25 26 27 28 4 1 INDEX OF PROCEEDINGS 2 PAGE 3 Preliminary matters 1 4 Presentation by Mr. David Brown 3 5 Presentation by Mr. David Poch 35 6 Presentation by Mr. Mark Mattson 57 7 Presentation by Mr. Tom Adams 62 8 Presentation by Mark Ronayne 80 9 Luncheon recess at 1242 107 10 Upon resuming at 1410 107 11 Presentation by Mr. Michael Janigan 108 12 Presentation by Mr. John Todd 115 13 Presentation by Mr. Jim Richardson 128 14 Presentation by Mr. Paul Ferguson 131 15 Presentation by Mr. Ian Mondrow 142 16 17 18 19 20 21 22 23 24 25 26 27 28 5 1 Toronto, Ontario 2 --- Upon commencing on Monday, August 9, 1998 3 at 0935 4 THE CHAIRMAN: Good morning, 5 everybody. My name is Floyd Laughren and with me today 6 are two of my colleagues on the Energy Board. To my 7 left is Art Birchenough, and to my right is Roger 8 Higgin. 9 We have with us this morning as well 10 some Board staff. We have Brian Hewson, who is the 11 Manager of Energy Licensing; Una O'Reilly, who is the 12 Regulatory Officer, Energy Licensing; and we have 13 Jennifer Lea, Board staff counsel. 14 We are sitting here today to hear 15 submissions on the Board's RP-1999-0040 proceeding on 16 the electricity Standard Supply Service Code, otherwise 17 called the "SSS Code". 18 You should all have received copies 19 of Procedural Order No. 3. If you haven't, copies are 20 available on the side table. The Order lays out the 21 general time frame and the order of presentations for 22 this part of the proceeding. As you will see, we will 23 be hearing from a number of parties over the next five 24 days. We will be trying to meet a very tight time 25 frame. We do appreciate your co-operation in assisting 26 us in meeting these time frames and helping us to 27 consider issues related to the Code. 28 I am advised that the Power Workers 6 1 Union wishes to make a presentation to this proceeding, 2 but were not placed on the agenda in Procedural Order 3 No. 3. Their presentation will commence on Friday 4 afternoon, following the Ontario Natural Gas 5 Association presentation. 6 In the Board's original notice and in 7 our first Procedural Order the Board asked parties to 8 make their representations to the Board in 30-minute 9 presentations. You will note that we have left an hour 10 for each party to make their arguments to ensure that 11 the Board or staff who have questions or clarification, 12 that that can be dealt with within that hour. 13 Obviously, no one has to use up either the full 30 14 minutes or the full hour, but the allowance on the 15 schedule is for that. I would stress that you don't 16 need to take that 30 minutes. 17 Are there any preliminary questions 18 or matters to deal with? 19 MR. MARK: Mr. Laughren, if I might, 20 just on a preliminary matter -- 21 THE CHAIRMAN: Will you identify 22 yourself for the record please. 23 MR. MARK: Surely. Alan Mark 24 representing Municipal Electric Association. 25 As you are aware, sir, the Municipal 26 Electric Association has had and has expressed some 27 concerns about the process throughout this proceeding. 28 I want to note for the record that when our previous 7 1 motion was brought, and indeed our preparation for the 2 proceeding, it was based on the assumption that the 3 substantive evidence and particular expert witness 4 filings were to have been filed prior to the Technical 5 Conference so that there would have been an opportunity 6 to have the expert witnesses appear in person and 7 answer some questions about the basis of their papers. 8 We note with some considerable 9 concern that some parties have taken the opportunity to 10 file for the first time lengthy expert witness filings 11 as part of their submission with respect to this 12 portion in the hearing in circumstances which will not 13 compel them to bring those witnesses forward and answer 14 any questions. We want to note for the record that was 15 not our understanding of the way the process was to 16 proceed and it causes us to be concerned about the 17 process. I just wish the Board to be aware of that 18 concern. 19 THE CHAIRMAN: That is noted. 20 Are there any other comments? 21 Then why don't we proceed directly 22 with the first presenter and that is Mr. Brown. 23 PRESENTATION 24 MR. BROWN: Thank you. 25 Mr. Chair, Members of the Panel, I am 26 appearing today with Mr. Dick Perdue. We both are 27 acting on behalf of Direct Energy Marketing Limited and 28 Enershare Technology Corporation. 8 BROWN, presentation 1 Unfortunately, you are starting off 2 these oral submissions with two lawyers appearing 3 before you. If I have heard nothing else from 4 Ms O'Reilly over the last week and a half is that 5 lawyers have a habit of talking too much. 6 THE CHAIRMAN: That is duly noted as 7 well. 8 --- Laughter 9 MR. BROWN: What we intend to do, you 10 have before you, sir, Members of the Panel, the written 11 submissions that we filed. The written submissions 12 consist of two parts. We have filed submissions in 13 response to the information that came out from the 14 Technical Conference. To that, however, we have also 15 appended the submissions that were filed on behalf of 16 Direct and Enershare in February of 1999. Those 17 submissions deal with some other aspects of the draft 18 Standard Service Supply Code. We have appended them 19 because we wish to reiterate those submissions. 20 As the Members of the Panel may be 21 aware, the two companies whom we represent, Direct and 22 Enershare, are suppliers of natural gas to 23 approximately 900,000 customers in Ontario. Those 24 customers are primarily residential and small 25 commercial accounts. 26 Although they only supply natural gas 27 right now to those customers, it is certainly their 28 intent to engage actively in the competitive retail 9 BROWN, presentation 1 electricity market once the market opens. 2 In terms of the submissions before 3 you this morning, in simple terms, Direct and Enershare 4 support the draft supply service code outlined in Board 5 staff's proposal and in large part support its adoption 6 for the reasons outlined by Board staff. 7 However, this morning I would like to 8 list five reasons which in our view support the 9 adoption of the draft supply service code by this 10 Board. 11 We submit that the Code should be 12 submitted for these reasons. First, the pricing 13 mechanism contained in the draft code is simple to 14 calculate and it establishes a fair or a just and 15 reasonable price for the default service which is being 16 offered. 17 Second, the Code is consistent with 18 the statutory view of the section 29 service which LDCs 19 are required to offer. 20 Third, the Code is consistent with 21 the established principles of rate regulation that have 22 been applied in this province for many years. 23 The standard service supply is a 24 regulated service that is clear from the Act. It is 25 not a profit-making service as envisaged by a number of 26 municipal utilities that appear before you in this 27 proceeding. 28 Fourth, the Code clearly and cleanly 10 BROWN, presentation 1 separates regulated services from competitive services, 2 and by so doing it minimizes the problems of 3 cross-subsidization and potential abuse of market 4 power. 5 Fifth, and finally, the Code requires 6 a minimum of regulatory oversight. 7 Those are the five reasons which are 8 set out in more detail in our written brief, but those 9 five reasons are a sufficient basis, in our submission, 10 and a very persuasive basis, we submit, for this Board 11 to accept the draft service supply code. 12 If I could deal briefly with and 13 highlight certain features in each one of those 14 components. 15 First, the simplicity of price 16 calculations and the establishment of a fair price. In 17 our submission, the price is simple and attractive 18 because it is transparent. Everyone knows what is 19 being charged for the particular service, in this case 20 the commodity. 21 Second, it is not subject to 22 after-the-fact true-ups or regulation. You don't need 23 a variance account which will attract additional 24 regulatory cost. 25 And, fourth, it avoids the problems 26 associated with regulated risk management of a 27 regulated commodity. Regulated risk management always 28 involves some form of price distortion because one 11 BROWN, presentation 1 never knows until after the fact as to whether the risk 2 management has been prudent or not and, therefore, 3 whether all of the costs should be passed through or 4 not. 5 The price mechanism contained in the 6 draft service supply code avoids those problems and you 7 have a very transparent wholesale market-driven price 8 which is quite attractive, in our submission. 9 It is important to note, we submit, 10 that the default supply envisaged by section 29 of the 11 Code is not designed to be all things to all consumers. 12 It is a very specific and limited offering. It is 13 designed, as the statute has indicated, to accommodate 14 those customers who choose not to avail themselves of 15 offerings in the competitive retail market, or who 16 decide to move back to system supply. But it is not 17 designed to serve all the wants and desires of 18 electricity consumers in this province. 19 Of course, if any consumer is not 20 satisfied with the terms, condition or pricing 21 associated with the standard supply service, there will 22 be other offerings out there from which that customer 23 can choose, and that is what the competitive market is 24 for. 25 The competitive market is there to 26 provide customers with a vast array of services which 27 can be tied to their particular wants and desires. 28 Some of those desires may be the quantum of price. 12 BROWN, presentation 1 Some of those desires may be stability of price, and 2 there may well be other components to an offering which 3 will appeal to particular consumers. But that variety 4 of offerings is there for the competitive retail market 5 to develop and offer to consumers in this province. 6 The default service supply in not supposed to 7 accomplish that. 8 The second submission that I made was 9 that the Code is consistent with the statutory view of 10 the section 29 service. In our view, the section 29 11 service has three different components. 12 First, in a sense it is a standard 13 supply, since it will be offered and must be offered by 14 all LDCs in this province. 15 Second, however, it is the default 16 supply. In its primary operation it will be a default 17 in the sense that it will be used to supply consumers 18 who do not make a positive election to buy their 19 electricity from the competitive market. 20 The third feature of the section 29 21 service is that it is transitional in nature. 22 In our submission, the provisions of 23 section 29 make it quite clear that the section 29 24 service will not be around for all time. We have dealt 25 with it in some detail in our written submissions. 26 Suffice it to say that the language 27 of section 29(4) of the Electricity Act makes it clear, 28 in our submission, that at some point in time this 13 BROWN, presentation 1 service will be phased out. That point of time will be 2 reached when, in the words of the Act, the Board is 3 satisfied that there is sufficient competition among 4 retailers in the distributors' service area. 5 So the section 29 service is sure to 6 take us over the hump from the opening of the 7 competitive market until such time as the competitive 8 market is full and robust and at that period of time, 9 according to the statute, it will be phased out. 10 That is a very important factor, in 11 our submission, which the Board must take into account 12 in considering the various alternative proposals which 13 have been placed before you by the municipal electric 14 utilities, in large part which envisage this service as 15 a service for all time in the electricity market. 16 With respect to the draft service 17 supply code being consistent with the legislation, I do 18 want to also highlight that the spot price pass-through 19 mechanism which is contained in that Code, in our 20 submission, is squarely authorized by the legislation. 21 Some have argued before you or made written submissions 22 before you that it is not, and that for you to adopt a 23 spot price mechanism somehow will result in your 24 straying beyond your statutorily authorized powers. In 25 our submission, that is simple nonsense. That is not 26 the case. 27 It is quite clear -- and we deal with 28 this on pages 3 to 6 of the brief, especially in 14 BROWN, presentation 1 paragraph 11 -- that the provisions of the Ontario 2 Energy Board Act clearly allow you to determine the 3 method or technique of pricing for the default service 4 supply and that is sufficient to allow you to choose 5 whatever mechanism in your view will result in a just 6 and reasonable price being charged to consumers for 7 that rate. 8 Our third submission is that the 9 draft supply service code is consistent with 10 established principles of rate regulation as they have 11 evolved in this province. The Acts -- that is the 12 Electricity Act and the OEB Act, 1998 -- are enabling 13 legislation. They are enabling legislation in the 14 sense that they give this Board powers to manage the 15 transition to a competitive electricity market in 16 Ontario. 17 Although the Act gives the Board some 18 new powers, they do not ignore the existing 19 jurisprudence and rate-making principles which have 20 formed the Ontario markets in the past. They do not 21 ignore existing rate-making principles. All the Acts 22 do is that they build on those rate-making principles. 23 Some of the submissions, as I 24 understand them, are really suggesting to the Board 25 that all that has happened in the past in terms of the 26 rate principles that one would find in Bonbright and 27 all of the other standard texts that are out there 28 should simply be thrown out the window and we start 15 BROWN, presentation 1 afresh. 2 That is not what the Acts are 3 designed to do. They are quite clear in their initial 4 objectives that they are designed to move the market 5 from a regulated market to a competitive market, but in 6 the process of doing that we have to have a regulator 7 to manage that transition and in making that transition 8 you can be informed and be guided by the standard 9 rate-making principles that have applied throughout 10 this continent for many, many decades. 11 On this particular point there are 12 two subpoints that I would like to stress. 13 The first is that the standard supply 14 service is a regulated service. The LDCs offering 15 default supply are not competitive retailers. They are 16 trying to make themselves out to be, but they are not. 17 We have gone through, in pages 5 18 and 6 of our brief, especially in paragraph 10, the 19 statutory language, because some have argued that when 20 one reads the statute, particularly the OEB Act, the 21 resulting conclusion is that you must find that LDCs in 22 fact are competitive retailers when they offer the 23 section 29 function. 24 That is not our reading of the Act. 25 We are not going to take time to go through those 26 detailed submissions now, but we have in paragraph 10, 27 I think, endeavoured to give a fair analysis of the 28 clear language of the Act which shows that the 16 BROWN, presentation 1 legislature, when it enacted those Acts and talked 2 about section 29 service, was not envisaging a 3 transformation of the LDCs into competitive retailers. 4 It is quite obvious why they aren't. 5 First of all, the LDCs have to obtain 6 an order of this Board in order to provide that 7 service. 8 Second, the price or the rate that 9 they can charge for that service is regulated by this 10 Board. 11 Those two features, the necessity of 12 an order and the existence of a requirement of a rate, 13 mean that this is not a competitive service because 14 rate making stands in contrast to and is simply a 15 surrogate for competitive pricing. 16 Those, in our view, are sufficient 17 answers to the suggestions that have been made that 18 somehow LDCs have now been transformed into competitive 19 retailers. 20 The second point in this regard which 21 I wish to make is that it has been traditional in this 22 province that regulated commodities do not earn a 23 profit for the utility. Certainly on the natural gas 24 side, in all of the rate cases that have been done for 25 many years before this Board, the cost of the 26 commodity, the cost of natural gas, is simply passed 27 through to the consumer. The utility doesn't earn any 28 profit on that, in making its regulated offering. 17 BROWN, presentation 1 The same principle, we submit, is 2 true for electricity with respect to the section 29 3 default supply, which will be the regulated electricity 4 commodity offering. 5 The Acts do not intend the utilities 6 for that offering to make a profit on the service. You 7 can't have a situation where on the one hand you have 8 natural gas utilities who are required to offer their 9 regulated service on a cost basis and then somehow have 10 electricity consumers being treated differently when 11 they decide to buy a regulated electricity offering 12 from their utility. 13 Section 29 of the Act makes it quite 14 clear, we submit, that this is a regulated service and 15 therefore, at the end of the day, the price which is 16 charged is a regulated one and therefore not a 17 profit-making one. 18 One of the presenters who appeared 19 before the Technical Conference that was held by this 20 Board, Ms Fiona Woolf, was fairly adamant in her 21 criticism about the draft standard supply code because 22 it was going to create a "commercially unattractive 23 business for the provider of the default supply". 24 In our respectful submission, 25 Ms Woolf confused the nature of the section 29 26 offering. 27 The real nature of the section 29 28 offering is a default regulated commodity offering. 18 BROWN, presentation 1 The Act does not intend that offering to afford 2 opportunities to develop a commercially attractive 3 business. 4 The Act, I think, has pointed quite 5 clearly to the utilities to say: If you want to 6 develop a commercially attractive business you can do 7 so by setting up an affiliate and through the affiliate 8 offer unregulated services to the market and that is 9 where you can make your money. But the Act does not go 10 as far as to say: We are going to transform the 11 principles which have surrounded regulated offerings in 12 this province for decades and all of a sudden say that 13 a regulated offering is one in which you can make a lot 14 of profit. 15 That is not what the Acts say. That 16 is not what section 29 is designed to do. 17 Just because the Acts do allow the 18 utilities to provide the section 29 service through an 19 affiliate, it does not, in our respectful submission, 20 change the nature of that service as a regulated 21 service. 22 Whether the section 29 offering is 23 made through the utility directly or whether it is made 24 through a utility affiliate or whether it is made 25 through a third-party provider at the end of the day 26 its nature doesn't change: It is a regulated service; 27 it is a default service; the price must be approved by 28 the Board; and it is a transitional service which is 19 BROWN, presentation 1 going to disappear once the retail market is fully 2 robust. 3 There is one additional point in this 4 area in terms of the consistency of the draft service 5 supply code with traditional utility principles that I 6 do wish to highlight. 7 Many objections have been made to the 8 draft code because some have argued that it will result 9 in a commodity price that will be characterized by 10 price volatility. Some suggestions have been made, 11 both directly and implicitly, that a regulated service 12 should not be characterized by price volatility. 13 All seem to agree that a spot price 14 should be offered to electricity consumers, but 15 Mr. Adamson and others have simply said that should be 16 offered on the competitive market and not through a 17 regulated utility. 18 I was going to make two points in 19 this regard to say that in the past regulated offerings 20 on the natural gas side in the province have been 21 characterized by a degree of price volatility, 22 especially since the gas utilities moved to the indexed 23 pricing mechanism back in 1992 or 1993. 24 We have seen through that time a 25 system evolve where one does not know at the beginning 26 of the test year what the final gas price is going to 27 be at the end of the test year because one has to take 28 into account the fluctuations that take place in the 20 BROWN, presentation 1 market. Those are garnered in the purchase gas 2 variance account and then there is a true-up at the end 3 of the year. 4 So even on the natural gas front for 5 a regulated offering in this province I think it is 6 fair to say that at the beginning of any year a 7 customer is not going to know what its actual rate 8 would be for the entire year until the end of the year, 9 after the Board has done its prudency and true-up 10 attempts. 11 However, I think the best indication 12 of the prevalence of price volatility and regulated 13 commodities appears on the front page of this morning's 14 Globe and Mail where the first headline is natural gas 15 price jump hits consumers, and then there is a detailed 16 article on how strong demand has been for gas this 17 summer and therefore utilities across the country are 18 going to have to hit their consumers with an increase 19 in rates beyond what is projected. 20 But I thought the best paragraph in 21 this particular article is one which is a quote from a 22 consumer, an elderly consumer, a chap by the name of 23 Archie Wilder. He is 82. He is a Calgary resident and 24 perhaps encapsulates how accustomed regulated gas 25 purchasers have become to price volatility in the 26 commodity market. 27 The paragraph simply reads: 28 "Calgary resident Archie Wilder, 21 BROWN, presentation 1 82, said he's grown accustomed 2 to `these gas prices going up 3 and down like a fiddler's 4 elbow.'" 5 So to the extent of who is out there 6 in the regulated customer market and what are their 7 expectations, it certainly sounds like we do have 8 people who now are becoming increasingly aware that the 9 nature of the continental market does involve some 10 price volatility in their regulated price. In our 11 submission, the same will be true to a certain extent 12 on the electricity side, although one of the 13 attractions of the price mechanism that is found in the 14 draft Standard Service Supply Code is that there is a 15 smoothing out over the billing period of the price that 16 will be offered. So that should minimize, to a certain 17 degree, price volatility. 18 The fourth reason why we submit this 19 Code should commend itself to the Board is that it 20 clearly separates the regulated commodity offerings 21 from the competitive commodity offerings. A number of 22 alternative models have been provided or presented to 23 this Board on the way things should be according to 24 other presenters. 25 As I have indicated in our written 26 submissions, these companies oppose those alternate 27 models for a number of reasons, but two of them are 28 very, very important. Some of the options that have 22 BROWN, presentation 1 been proposed before you contemplate that the utilities 2 will offer a variety of regulated energy supply 3 services to their customers. 4 In our submission, a retail market 5 characterized by a large number of regulated offerings 6 is simply not a competitive market, and indeed will be 7 a barrier to the development of a competitive market. 8 Secondly, other options envisage that 9 the affiliate of an LDC will offer both a regulated 10 section 29 supply as well as an unregulated energy 11 supply, or unregulated energy supply offerings, a 12 multitude of them. 13 In our submission, to allow such 14 conduct will only add another layer of regulation to 15 the retail market since affiliates would have to be 16 monitored to ensure that they are not engaged in 17 cross-subsidization or other activities which take 18 unfair advantage of their regulated offerings. 19 To put it bluntly, the only people 20 who are going to win from a circumstance where an 21 affiliate or a utility can offer both a regulated and 22 an unregulated offering will be the lawyers in this 23 room. We will have to come back here in rate hearing 24 after rate hearing in order to scrutinize what the 25 utility has done in respect of the regulated service 26 and what the entities have done in respect of their 27 unregulated services. 28 Perhaps as a lawyer I shouldn't be 23 BROWN, presentation 1 saying that one of the purposes of the OEB Act and the 2 Electricity Act is to minimize the involvement of 3 lawyers in the energy markets in Ontario, but I think 4 it is quite clear from those Acts that the government 5 has intended, that the legislature has intended, that 6 consumers will ultimately be looking to the competitive 7 market to make their decisions. You don't have to have 8 a lot of lawyers involved, and you don't have to 9 involve a lot of Board time in determining whether or 10 not people are onside or offside the rules. 11 One of the strong attractions of the 12 draft Standard Supply Service Code that Board staff 13 have put forward is the minimal regulatory supervision 14 that is required for that. That is not only good in 15 and of itself, but the rules which are set out in the 16 draft Code really try to draw the bright line up front 17 between regulated and unregulated services. That 18 approach, we submit, should be commended, because then 19 you have participants in the private retail market 20 knowing in advance that the playing field is level and 21 what is permitted to the regulator and what is not 22 permitted to the regulator. 23 In that respect, I would like to deal 24 very briefly with two aspects related to the separation 25 between regulated and unregulated commodities which 26 have arisen during these proceedings. 27 First, the marketing restrictions 28 that are contained in the draft service supply code, 24 BROWN, presentation 1 sections 2.2.4 and 2.2.5. 2 Direct and Enershare regard these 3 conditions as essential for the creation of a fair 4 competitive retail market. They provide clear rules 5 which do not mix regulated and unregulated functions. 6 They minimize the possibility of cross-subsidization, 7 they minimize the possibility of the misuse of 8 confidential information, and they clearly signal to 9 market participants that one entity should not be 10 engaging in a regulated and unregulated offering at the 11 same time. 12 The second aspect that has arisen in 13 this proceeding relates to section 2.5.7 of the 14 Affiliates Relationship Code, and the Board has made an 15 order in respect of that. 16 My clients consider and submit that 17 that provision of the affiliate code is necessary to 18 ensure that the initial market does not simply preserve 19 the incumbent LDC's retail monopolies. Many have 20 characterized that section of the affiliate code as 21 preventing the LDCs from offering a section 29 service 22 from their affiliates. It doesn't prevent it at all. 23 What it does do is that it does require an element of 24 positive election on the part of gas customers, that 25 is, the utility has to tell its gas customers what is 26 happening to them, who is now going to be their 27 supplier. 28 Many who oppose that section of the 25 BROWN, presentation 1 affiliate code effectively rest their case on the 2 concept of negative option. A number of Members of 3 this Board can recall back when, in the natural gas 4 side of things, a move was made to the ABC T-service, 5 and much discussion was generated about whether 6 existing retailers who were servicing their clients 7 through buy/sell arrangements had to elicit a positive 8 election from their customers if they were to now get 9 their service through an ABC T-model. 10 This Board clearly said that negative 11 options were not going to take place in this province. 12 A competitive market required a consumer who understood 13 what was happening to its gas supply, and therefore 14 there should be a positive election. 15 In our submission, that same 16 principle should apply when a utility wishes to 17 transfer its customer base to a third party, even if 18 that third party is an affiliate. A customer should 19 know what is going on so that they, at the end of the 20 day, can have the final say. 21 All section 2.5.7 says is that you 22 have to make sure that your customers have made a 23 positive election. Presumably, if they like dealing 24 with the utility they will make a positive election. 25 If they don't, they may get their offerings from the 26 competitive market, but, at the end of the day, that is 27 what competition is all about. 28 These Acts, in our respectful 26 BROWN, presentation 1 submission, are not designed to preserve the monopoly 2 of any existing incumbent. What they are designed to 3 do is to shepherd this market through to a period of 4 time when customers in this province will receive their 5 offerings from the competitive market. 6 The fifth and final point that we 7 commend to the Board in support of the Code is that it 8 does minimize regulatory oversight. As I have said 9 before, the price is transparent under the Code. It is 10 easily calculated. It does not require any 11 after-the-fact true-ups, and it avoids allegations of 12 cross-subsidization. 13 Under that kind of regime market 14 participants and customers will win, because at the end 15 of the day there will be lower regulatory costs. 16 In a nutshell, those are the five 17 principles which in our view are strong reasons why 18 this Board should adopt the draft Standard Supply 19 Service Code that is before it. 20 Before closing my submissions, the 21 only other submission that I do wish to make is that 22 when the Board comes to considering costs in this 23 matter -- and I am not exactly sure how the Board has 24 considered that it will do that -- these intervenors 25 request that the Board grant it an order allowing it to 26 recover its reasonably incurred costs. 27 Those are our submissions. We are 28 now here to answer any questions that you may have of 27 BROWN, presentation 1 us. 2 THE CHAIRMAN: Thank you, Mr. Brown. 3 Do staff or counsel have any 4 questions at this time? 5 MS O'REILLY: On page 2 and page 11 6 of the material that you filed for your presentation, 7 you note that it would be inappropriate for a local 8 distribution company to offer multiple rate options as 9 an encouragement to use the default supply. 10 Do you include in the notion of 11 multiple rate option the establishment of distinct 12 customer classes -- residential, small commercial, 13 industrial, for example -- based on load profiles? Do 14 you include that in the category? 15 MR. BROWN: No, because that is more 16 a matter of cost allocation, I would think, than it is 17 of actual -- that is more a matter of rate design than 18 establishing the nature of the system. 19 Certainly to the extent that 20 different categories of customers have different load 21 profiles and therefore generate different costs or 22 usages of the commodity, it is certainly appropriate to 23 try and pass those costs through as accurately and 24 precisely as you can to the people who are using the 25 service. 26 MS O'REILLY: Experts in the 27 background paper filed by the Competition Bureau 28 suggested the possibility of establishing two types of 28 BROWN, presentation 1 standard supply service methodology that would see spot 2 prices for larger customers and a fixed rate offering 3 for smaller consumers. 4 Could you give us your views on that 5 type of methodology or proposal? 6 MR. BROWN: Well, I think it is clear 7 from our submissions that, in our view, the default 8 supply offering should be made simply on one basis to 9 all customers. There should be one kind of service and 10 that is it. One of the reasons that we say that is 11 because it is a default service, it is a form of 12 back-up service or it is there for customers who don't 13 want to make a choice. 14 It is also to be a transitional 15 service. It is going to be phased out over a period of 16 time. 17 If the service that was offered in 18 the Code was not fair, initially, then I could perhaps 19 understand some concern as to why you might want to go 20 to different offerings. But, in our submission, the 21 MDC has looked at this, they have come up with a set of 22 reasons -- which Board staff have adopted, in large 23 part -- about why this is a fair service. It is a fair 24 service because it allows the customer an access to the 25 wholesale market at spot price -- there is nothing 26 unfair about that -- and because it is a fair service, 27 then that is the one service that should be offered. 28 If customers have different needs or 29 BROWN, presentation 1 desires, either because they are residential or 2 industrial or because within those classes they have 3 different things that they want to see from their 4 commodity supplier, then it is up to the competitive 5 market to come up with those different offerings. That 6 is where the competitive market can be creative and 7 that is also where the competitive market probably can 8 be less costly over time. 9 MS O'REILLY: You were speaking 10 earlier about volatility. On page 6 of your report, 11 you discussed the index pricing methodology used for 12 natural gas pricing which, as I understand it, is based 13 on an annual estimate with quarterly true-ups. 14 Would your company support a 15 smoothing mechanism similar to that in the electricity 16 market? 17 MR. BROWN: Well, I think what the 18 Code has already proposed is that the smoothing take 19 place over the billing period, and we see that as the 20 appropriate point of time. I guess in this we are 21 taking a long-term view of the market. But the 22 quarterly rate change mechanism that has been adopted 23 on the natural gas side is really only a mid point on 24 the longer road, in our view, to a complete 25 deregulation of the commodity side of the gas business. 26 It is better than having true-ups on an annual basis 27 but it is not as good, in my client's view, as having, 28 you know, a separation of the merchant function from 30 BROWN, presentation 1 the distribution function. 2 Sort of against that background, and 3 for the same reason, we think that the default supply 4 service should be limited to the reasonable period 5 which, in this case, is the billing period. 6 The more you go down the road, the 7 more you are increasing regulatory oversight and 8 regulatory costs, and that is something that we think 9 should be avoided. 10 MS O'REILLY: Just one last question. 11 On page 12 of your report, you note 12 your support for the procurement conditions contained 13 in Section 2.2 of the draft Code. A number of 14 municipal electrical utilities have sent letters of 15 comment, or are presenting in this procedure, regarding 16 existing supply contracts that the utility has 17 contracts for. For example, Fort Francis Public 18 Utilities Commission has the contract to purchase power 19 from a local mill in the community that is much cheaper 20 than the power from Ontario Power Generation, and Sault 21 Ste. Marie has a contract with Great Lakes Power and, 22 indeed, has never purchased their power from Ontario 23 Hydro. 24 Would you support the establishment 25 of some kind of transitional mechanism to meet the 26 concerns of these particular utilities? 27 MR. BROWN: Certainly where you have 28 existing contractual relations we would certainly not 31 BROWN, presentation 1 advocate that anything be done that would require a 2 party to breach those. So there may well be some cases 3 where you would have to put in some grandfathering or 4 transitional mechanism to deal with those specific 5 circumstances. 6 MS O'REILLY: Thank you. 7 Those are all of my questions. 8 THE CHAIRMAN: Thank you, 9 Ms O'Reilly. 10 Do my colleagues have any questions? 11 MEMBER HIGGIN: Thank you, 12 Mr. Chairman. 13 Just to ask whether you have given 14 any thought to the smoothing mechanisms that the MDC, 15 specifically, was advocating or at least leaning 16 towards in its report on the price. That would be such 17 things as, by analogy with gas, forecasting 18 requirements forward for setting the price on a forward 19 basis, such mechanisms as the purchase power variation 20 account, as opposed to gas, and the true-up and banding 21 mechanisms for similar types of smoothing. 22 Have you given any thought to those? 23 I mean you are straight-line now on the pass-through 24 but have you given any thought to the practicalities of 25 those and how they affect your clients, for example, 26 from the competitors? 27 MR. BROWN: Well, I guess those are 28 two questions. 32 BROWN, presentation 1 In terms of the details, no, I don't 2 think we have given a great thought to what sort of 3 accounts would have to be set up and exactly how they 4 would be used. 5 I think we are coming at this more 6 from a conceptual level, with our view being that the 7 smoothing mechanism -- certainly, we don't have the 8 mechanisms or the technology right now for most 9 customers in this province to be able to bill on an 10 hour-by-hour basis. You have a whole bunch of people 11 out there and the metering technology is just not 12 available yet so therefore there is going to have be 13 some period of time over which the price is smoothed or 14 averaged. 15 In our view, the choice of that 16 period of time over which the price is smoothed should 17 be such as to minimize regulatory oversight. It should 18 be as clean and as simple as possible. From what we 19 can see, the shorter the period of time -- that is the 20 period of time that is consistent with the billing 21 period -- moves more in that direction. 22 If you go down the other end and 23 begin to smooth out over a longer period of time, then 24 you necessarily are going to have to take into account 25 a larger number of variances or deviations from any 26 particular average and get into more complex profiles, 27 and that is more complex true-ups at the end of the 28 day. 33 BROWN, presentation 1 We think, as a matter of concept, 2 that that should be avoided and that a shorter billing 3 period or a shorter true-up period is a move in that 4 direction. 5 The second question, how does that 6 affect our clients, I think it is certainly fair to 7 say -- and I think it was in one of the position papers 8 that we put in -- that the competitive retail market, 9 initially, probably will be characterized by offerings 10 that are longer term. That is certainly something that 11 you have seen emerge on the natural gas side where 12 competitive retailers have made offerings that go out 13 one, two, three, perhaps even five years. I suspect 14 that similar offerings will be made once the 15 electricity market opens up. 16 So certainly, to an extent, the 17 closer the regulated service mirrors the competitive 18 offering, potentially the more difficult it may be for 19 a competitive market to take off. I think Professor 20 Dewees, when he was here, in the Technical Conference, 21 and perhaps in his paper as well, made precisely that 22 point. 23 It is not that any of the competitive 24 retailers fear competition. Indeed, they have been 25 quite successful, on the natural gas side, in competing 26 in the competitive natural gas market. I think what 27 the competitive retailers -- or at least speaking for 28 our clients -- would like to see is a regulated service 34 BROWN, presentation 1 that is fair to the consumer in terms of the price, but 2 is not one that is designed to be a surrogate for 3 offerings in the competitive market, because if you 4 move in that direction you are just going to kill any 5 chance of a competitive market getting off the ground. 6 MEMBER HIGGIN: Thank you. Just a 7 second question. I would just like to make clear your 8 submission regarding the affiliate code, section 2.5.7. 9 You I think made it clear that you 10 are not advocating any change to the wording of that or 11 any caveat as has been suggested that -- for example, 12 the words "except for the purposes of standard supply 13 service" has been suggested by some -- you cannot 14 transfer customers except for that purpose. 15 Have you any comment on that; and, 16 also, the practicality of transfer if a positive 17 election is required even for standard supply service? 18 MR. BROWN: Well, it is no more 19 impractical, we would submit, than the requirement for 20 positive election, when competitive natural gas 21 retailers had to go back to their own customers and ask 22 them to positively elect from a buy/sell offering to an 23 ABC T-offering. Then you had a circumstance, as well, 24 where you had entities going back to their own 25 customers and saying, "We are offering this different 26 kind of service and you have to positively elect to do 27 it." 28 So I think the practicalities are no 35 BROWN, presentation 1 different. The province has already seen what has been 2 required for that. I think the practicalities are, you 3 know, some education of your customers but, most 4 importantly, letting your customers know what is 5 happening to them. You don't keep them in the dark. 6 The one thing the natural gas 7 retailers in this province have learned over the years 8 is that an informed consumer is your best customer, and 9 you now have competitive retailers appearing before 10 this Board as strong advocates of consumer education 11 and positive choice, because that works. It should be 12 no different in the start-up of an electricity market. 13 So the practicalities are there are 14 going to be some pieces of paper involved, there is 15 going to be some customer election, but we have already 16 gone through that and it is not a big hump that people 17 have to get over. 18 In terms of the affiliate code, 19 Mr. Higgin, you are quite right. We are submitting 20 that the language of the Code should remain as it is 21 and that an exception not be made for the default 22 service supply, in large part because I think reading 23 between the lines of the submissions that you have from 24 the various MEUs before you, they view the default 25 service supply and the ability to transfer those 26 customers as their springboard into making money off 27 the sale of electricity. 28 I have set out in paragraph 21 of our 36 BROWN, presentation 1 submissions a very candid statement by Mr. Ceksters, 2 and I may have mispronounced that, who made one of the 3 presentations, and he said MEUs and groups like G-6 4 that are interested in competitive retailing should be 5 allowed to keep their customers and transfer them to 6 their retail affiliate, let the market decide. 7 Well, we agree wholeheartedly, let 8 the market decide, but let's have the same 9 contestability of the customers at the beginning rather 10 than an incumbent being able to take advantage of its 11 incumbent position and its incumbent monopoly and just 12 transfer all these customers over holus bolus. 13 MR. PERDUE: I wonder, doctor, if I 14 could just add to that? 15 I think the concern of the retailers, 16 in regard to section 2.5.7 the positive election 17 requirement under the Affiliates Relationship Code, is 18 that if the standard service offering is to become a 19 competitive offering or is to be undertaken by a 20 competitive retailer, then we want that requirement. 21 The way we see it is that the MEUs 22 wish to create a competitive company using standard 23 service offering or default customers. If it is simply 24 an outsourcing of the function itself of providing, for 25 example, customer care services or procurement and it 26 is simply a normal outsourcing, and provided that they 27 follow the same rules that the utility itself would 28 have to follow, then we don't have an objection. 37 BROWN, presentation 1 When they move it out of the 2 regulated wires company, the opinion of some of the MEU 3 arguments appear to be that it automatically changes, 4 and all the rules that would have applied if the 5 utility itself had undertaken standard supply service 6 offering do not apply in an affiliate. 7 Therefore, our objection would be 8 considerably lessened to changing 2.5.7 if it was clear 9 that, if you are going to move the function outside the 10 regulated utility, the same rules that would have 11 applied if you had undertaken it inside the utility 12 would still apply, and that avoided costs should be the 13 criteria for that. It is not a money-making operation. 14 It is a question of the avoided costs. The utility 15 avoids some costs and if you can make money on that, 16 you want to do it through some third party outsourcing 17 offering, then we would have no objection to that, but 18 that is all, and you must follow the same rules. 19 MR. BROWN: Perhaps another way to 20 put it, Dr. Higgin, is we certainly acknowledge that 21 the White Paper sent a clear signal that existing 22 customers would not have to move away from their 23 current utilities if that was their choice. That is a 24 policy decision that has been made by the government 25 and has been adopted by the legislature in the bills. 26 However, that does not mean that when 27 the market opens what the legislature has said is that 28 the utilities will be the biggest competitive retailers 38 BROWN, presentation 1 in this province, which is essentially what they are 2 trying to do through some of their affiliate proposals 3 and their critique of section 2.5 of the affiliate 4 code. 5 The legislature didn't say, "Board, 6 you can start off as the biggest competitive retailer 7 when the market opens." All it said is that customers 8 could still obtain a regulated service from their 9 traditional utility. There is a big difference, in our 10 submission, between those two. 11 MEMBER HIGGIN: Thank you very much, 12 gentlemen. Thank you. 13 THE CHAIRMAN: There are no other 14 questions. 15 Mr. Brown, Mr. Perdue, thank you very 16 much for you submissions. 17 MR. BROWN: Thank you very much, 18 Mr. Chair, Members of the Panel. 19 MR. PERDUE: Thank you. 20 THE CHAIRMAN: We were scheduled to 21 take a short break now. I wonder if there would be any 22 objection if we moved directly to the next submission. 23 Mr. Poch is here. Are you okay with that, Mr. Poch? 24 MR. POCH: Certainly. 25 THE CHAIRMAN: If you would identify 26 yourself and your colleague. 27 MR. POCH: David Poch on behalf of 28 the Green Energy Coalition. Mr. Stephenson is not my 39 BROWN, presentation 1 colleague. He represents the Power Workers Union, my 2 sworn enemy. He is a nice guy, but -- 3 THE CHAIRMAN: Won't push it. 4 MR. POCH: I won't comment further. 5 PRESENTATION 6 MR. POCH: Good morning, 7 Mr. Chairman. Good morning, Members of the Panel. 8 We filed a seven-page submission and 9 I won't repeat it, but I would like to highlight a few 10 of the points. 11 The Green Energy Coalition believes 12 that restricting standard service to spot pass-through 13 is not a good thing for the environment and customers 14 and we offer three principal reasons for that. 15 First of all, to do so would block 16 voluntary utility support for renewables. 17 Secondly, it would deter new entrants 18 into the generation market, and here the evidence is 19 that it would particularly deter smaller, greener 20 entrants, something we are concerned about. 21 Third, it would preclude the Board 22 from facilitating greener supply for the majority of 23 smaller customers in the early years of the market's 24 development. I will go on a little later, as we do in 25 our written submissions, to suggest that the Board 26 should actively encourage green power in keeping with 27 its new statutory mandate. 28 I should say we also believe that the 40 POCH, presentation 1 spot price pass-through is an unattractive option for 2 small customers who want to know the price of 3 commodities before consuming them, and who do place 4 value in price stability. I think the newspapers' 5 coverage of the gasoline situation in recent weeks is 6 ample evidence for that. 7 You will hear lots about this risk 8 allocation issue and the price volatility issue from 9 others. I won't go into that in any length. I would 10 like to focus on the three enumerated concerns I 11 mentioned a moment ago. 12 But I can't resist making one comment 13 in response to Mr. Brown's submissions this morning. 14 He mentioned that allowing customers to stay with their 15 utility was a policy decision that was made. 16 It was a policy decision. I don't 17 think it is right to read that decision as they can 18 stay with the municipal utility, but the municipal 19 utility can only offer them an unattractive rate 20 option. That can't be what was intended. It has got 21 to be that SS, whatever it turns out to be, must be a 22 reasonably attractive option. 23 I also agree they ought not to be 24 able to be across the waterfront, offering 35 different 25 rates and functioning fully as a competitor, but there 26 is some happy medium. 27 Let me turn to those enumerated 28 concerns. First of all, voluntary efforts. 41 POCH, presentation 1 We take it as given, and indeed I 2 didn't hear any dissent throughout the Technical 3 Conference, that there is significant inertia amongst 4 the smaller customers. They are going to remain with 5 standard service so long as it is a reasonable option, 6 in large proportions and for some time, and that is 7 reflective of the real cost to customers of switching. 8 The information acquisition costs, 9 having to make a decision, those are real costs. We 10 shouldn't be forcing customers to bear those costs for 11 no good reason. 12 So given that I think unanimously 13 agreed to proposition that there is this inertia, the 14 MEUs are going to have a significant role for the near 15 term. 16 Most of those MEUs are public 17 utilities, and we believe it is the proper role for 18 them to consider more than lowest average price as the 19 only factor. We believe this Board is clearly 20 instructed to consider more than lowest price. 21 I saw a T-shirt the other day and I 22 will try and do it justice, something to the effect 23 that only when the last tree is gone and the last 24 species extinct and the last water undrinkable will we 25 realize that you can't eat money. 26 There are other factors at stake 27 here. We have for the first time a clear recognition 28 of that in the statutory framework in both Acts, in the 42 POCH, presentation 1 objectives of both -- the opening sections of both 2 Acts, in section 1(6) in particular of the OEB Act. 3 So some public utilities are going to 4 want to minimize social cost on behalf of their 5 standard supply customers, and the spot pass-through 6 would simply stop them from doing so. They couldn't go 7 out and contract for some green power in their 8 portfolio that they are using to provide for standard 9 service customers. 10 We think that is entirely 11 inconsistent with section 1(6) of the Act, requiring 12 the Board to facilitate a move to cleaner generation. 13 That is anything but a facilitation. 14 This isn't a fictional academic 15 concern. We have heard evidence that utilities are 16 actually trying to do this. Toronto Hydro is 17 negotiating to be able to deliver up wind power from a 18 project on the waterfront and so on. 19 Perhaps I can be even more crass and 20 say this is one of the few features of the new 21 legislative framework that we won in the political 22 scramble that led us to where we are today. It is, 23 some would say, astonishing that we want it, given the 24 current paradigm in Ontario, the dominant paradigm in 25 Ontario, but we did and we have to read something into 26 that, the inclusion by the legislature of those 27 sections. 28 Let me move to our second concern, 43 POCH, presentation 1 which is that the spot price pass-through approach 2 would deter new entrants. 3 In our written brief we have cited 4 evidence of references to Mr. Adamson's and Ms Woolf's 5 written submissions. 6 I think it can be said that 7 everybody, all the experts agree, that you need a 8 contract market and an intermediate market to 9 facilitate new entry in generation, especially for 10 smaller, greener technologies. There is really no 11 debate about that. They need to mitigate risk, that is 12 the new generators, and they need to satisfy their 13 financiers of some firmness to the market. 14 There is also no debate that a spot 15 price pass-through will shrink that contract market. I 16 think it is Mr. Adamson who includes in his piece an 17 observation that in England and Wales the contract 18 market is about 80 per cent of the market. 19 If we constrain that to what 20 Dr. Dewees thinks is satisfactory at the outset, that 21 is that the 25 or 35 per cent of the market that are 22 large direct customers will go contract, we are just 23 simply doing that. We are constraining it. We are 24 starting at a level of a depth of contract market which 25 is not reflective of what happens out in the markets 26 once they have run for some time, as we have seen 27 elsewhere. 28 So we will be constraining new 44 POCH, presentation 1 entrants, because people will stick with default supply 2 for some time. 3 So the only debate is whether the 4 contract market, with 25 or 35 per cent participation, 5 is deep enough or not to get us the new entry, which 6 seems clear everybody feels is a desirable feature of 7 the new competitive market. 8 Dr. Dewees thinks it is adequate. He 9 doesn't offer any study, he doesn't profess to be an 10 expert in restructuring generally. He is quite frank, 11 he says his expertise comes from sitting in the MDC for 12 the last year or so. 13 Mr. Adamson thinks it is sub-optimal. 14 He has had far more real world experience in 15 restructured markets. 16 Our observation is, that suggests 17 there is some wisdom in enabling contract procurement 18 for standard service offering. 19 If you consider the situation of 20 small green suppliers who are trying to break into the 21 market, surely a more limited contract market which is 22 providing only for larger users is not going to be a 23 lot of help. Those large users are not going to be 24 turning, in any significant way, to green power, 25 presuming there is some premium that has to be paid 26 for it to recognize the societal benefits that come 27 with it. 28 I would also like to be clear about 45 POCH, presentation 1 the role of green power marketing. Very desirable. I 2 am delighted to see that it is going to be a feature of 3 this new marketplace, we hope, assuming the labelling 4 issues are dealt with. But it is no solution. It is 5 not a panacea. 6 Dr. Dewees agreed it is going to 7 appeal to a limited few, those with an awareness and 8 the cash to do something about it, and that is far from 9 adequate to recognize the social costs of the current 10 mode of generation. 11 So what price do we pay for enabling 12 contract procurement as some portion of the standard 13 service offering portfolio? Two suggestions have been 14 made. 15 One is less competition on the retail 16 side. I will let others argue about whether there are 17 any great economies to be had on the retailing of the 18 commodity that we are -- in any sense are being 19 jeopardized here. Certainly if people want spot price 20 then somebody is going to offer it. They can go over 21 the hump of changing -- having to elect to get that. 22 If there are significant economies to 23 be had from the competitive retailers, presumably they 24 will be able to track the customers. 25 I think the only real argument that 26 has been raised is that of regulatory burden. There is 27 no question, there would be some added regulatory 28 burden to regulating supply if it is anything but spot 46 POCH, presentation 1 price pass-through. 2 But Mr. Adamson came and gave us yet 3 another seminar on PBR and I think was persuasive that 4 this notion of yardstick competition is quite 5 applicable here. It can be done in a light-handed way. 6 The Board can enable the utilities to have a fair 7 degree of freedom in their approach. I think that 8 wouldn't offend Mr. Mark and the MEA's concern that you 9 are not to be regulating procurement per se, you are 10 regulating the nature of the offering. 11 It in effect harnesses competition on 12 the generator side, and Mr. Adamson was clear that we 13 could marry with that a green requirement or green 14 incentive, which I think is more appropriate in this 15 situation, without any difficulty, and that is 16 something I will return to. 17 I guess that really brings me to my 18 third and primary concern, which is the need for the 19 Board to fulfil its statutory mandate to facilitate 20 cleaner generation. 21 Two sections of our written 22 submission speak to this. One is the regulatory gap 23 that we discussed, and then later in our submissions we 24 address why a green incentive or a requirement is 25 appropriate. I will just highlight some of these 26 points. 27 I think there is no debate any more, 28 in Ontario at least, that there are significant 47 POCH, presentation 1 environmental health concerns and benefits to be had -- 2 with the existing generation at the margin and benefits 3 to be had to facilitating the move. I have already 4 discussed section 1(6). 5 In fact, one of my clients is 6 Greenpeace and I just have this vision of a banner on 7 the outside of this building and it would recite 8 section 1(6). That is all we need. We don't have to 9 be more radical than that. 10 Even Dr. Dewees -- who champions the 11 spot price approach and who has done a fair amount of 12 work, I should say, in environmental economics -- 13 agreed readily that somewhere in the regulatory maze 14 that is going to govern our new electricity sector we 15 have to deal with externalities. We have to deal with 16 these social costs and either constrain or send some 17 signal to get a better answer. 18 The MDC -- who, in a sense, 19 Dr. Dewees was speaking for here -- said the way we are 20 going to do that is we are going to do it with cap and 21 trade of all the relevant emissions, and then went 22 further and said we have to do it simultaneously with 23 the market opening. It is vital that we have this. 24 Then they went from there. They 25 spent months working out these fine details about the 26 market with the comfort that they have dealt with that 27 problem, with the environmental concerns: Because we 28 are going to have cap and trade, that will send all the 48 POCH, presentation 1 signals out that we need to. 2 My clients would be delighted if that 3 occurred, so long as it is not trade without cap. It 4 has to be cap and trade. There has to be some 5 meaningful effect here. 6 But what we face is the reality that 7 we are not going to have cap and trade, at least not 8 adequately when this market opens. We may have some 9 extension of the current NOx and SOx constraints, they 10 may even be tradeable by market opening, but that is 11 not addressing the problem in its entirety. It is 12 certainly not addressing the greenhouse gas emissions 13 problem, which is I think predominant at this point. 14 Indeed, if we just have NOx and SOx 15 constraints we can have OPGI investing in "end of pipe" 16 technology to address that problem, putting in the next 17 scrubber or whatever the technology is, investing even 18 more capital, and being able to run its coal plants 19 even harder, emitting even more carbon. That can't be 20 the right answer. 21 So any gap in regulation -- we are 22 clearly facing a gap in regulation on the environmental 23 side for some time to come -- means we have a tilted 24 field in terms of societal costs, and it is still 25 toward dirtier generation. 26 So our message to you is, you are 27 obliged to recognize that and deal with it by virtue of 28 section 1(6), and you don't have very many 49 POCH, presentation 1 opportunities to do that. As I have already said, 2 merely enabling green power is the tiniest of tweaks 3 and is not adequate. 4 I did, during the Technical 5 Conference, file a summary, a somewhat dated summary 6 now from the U.S. Department of Energy. It now bears a 7 number, which is D-11. 8 I will just hand it up so you can 9 have it in front of you. 10 MS LEA: Mr. Poch, shall we mark this 11 with a number so we can identify it later? 12 MR. POCH: It bears Technical 13 Conference handout No. D-11 on the sheet. 14 MS LEA: Okay. Great. Thanks. 15 MR. POCH: This is a table we were 16 able to download. It is not comprehensive, but it is 17 just to get the flavour of what is occurring in other 18 regulatory jurisdictions. 19 There are really two tables here, the 20 first of which is Financial Incentives for Renewables, 21 and the second, which you need to turn the package 22 sideways to read it, at the back is State Programs and 23 Regulatory Policies Table. In there you will see a 24 whole ambit of regulatory techniques being used to 25 facilitate renewables, in this case, throughout the 26 United States. 27 Even in that bastion of free 28 enterprise to ourselves, they have recognized there is 50 POCH, presentation 1 a gap here that regulators need to address. That is 2 starting to occur in Canada too. I gave the reference 3 to the file number in our written submission. Most 4 recently the R‚gie de l'‚nergie in Quebec has called 5 for a renewables quota, I guess is the fairest way to 6 speak of it, and has said that the utilities can pay up 7 to 5.8 cents a kilowatt hour to obtain that power, the 8 price cap for green power, if you will, the premium 9 that can be undertaken and imposed on customers to get 10 it at 5.8 cents; I guess the difference between 5.8 and 11 whatever the marginal Hydro-Qu‚bec plant is. So it is 12 probably something like a 3-cent premium. 13 That 5.8 cents happens to be a number 14 that is the price that they are anticipating from the 15 large wind fund that is being developed in Quebec right 16 now. 17 So we are not alone. I think the 18 most recent one I read about was in Texas, where they 19 are going to have a 3 per cent renewable portfolio 20 standard. 21 As I said a moment ago, you have very 22 few opportunities to try to address this problem. We 23 can deal with the conservation issue at the 24 distribution level largely, but the generation issue is 25 a little trickier. We take it that the most desirable 26 form of cleaner generation would be decentralized 27 smaller scale renewables. By its nature, there is only 28 going to be a limited amount of that that is going to 51 POCH, presentation 1 be utilized in the transmission system, such that we 2 could, as a regulatory route, look at transmission 3 rates and deal with that. It would be perhaps quite 4 appropriate to do so. We will deal with that in the 5 fall. But for the largest portion of the 6 opportunities, they are probably not going to be on the 7 transmission system except for some remote new water 8 power. 9 I think it is incumbent to look at 10 the opportunities. Here is one. Here is perhaps the 11 best opportunity to enable that kind of power to come 12 on the marketplace. It is perhaps the most consistent 13 with the overall framework that the government has 14 given us. It is an intervention, undoubtedly, to call 15 for some green component of standard supply, but it is 16 an intervention at least with the regulated entities, 17 the distribution companies, not with the retailers and 18 the generators. So I think it is attractive in the 19 sense if you are going to pick your targets, let's go 20 where we are already regulating. 21 Secondly, the false supply, as we 22 have heard, seems to be something that will fade away 23 over time and ultimately be eliminated at some point in 24 time. 25 So it is I think consistent with our 26 hope that the market will mature, there will be more 27 green options on the market, and the regulatory 28 structure, the provincial regulatory structure, will 52 POCH, presentation 1 fill the gaps over time and it won't be necessary for 2 the Board then to be proactive. So it measures well 3 there. 4 We are calling for the Board to 5 consider putting in place what I think would have to 6 be, just because of the timing constraints you are 7 facing, the constraints of this procedure, a kind of a 8 place holder incentive or requirement for green power 9 to be part of the standard service offering. 10 It could be a very small proportion, 11 but it would send a nice signal. It would send a 12 signal to the industry as to where the Board sees it is 13 appropriate to go. It would help, in whatever limited 14 degree, alleviate the market power problem by 15 encouraging competition and more entrants. It would 16 start to address the gap in the environmental 17 regulation, recognizing the societal costs of existing 18 generation. It would enable the municipal utilities, 19 if we went with an incentive approach, to decide where 20 they are going to get this green power from, and go out 21 and get it, and we would have competition amongst 22 providers to provide it. That is consistent with the 23 regulatory framework. 24 It can be done, we think, with a 25 minimum of regulatory burden. There has been a very 26 large scale consultation conducted for the federal 27 government by Terra Choice, which is the entity charged 28 with developing the Ecologo guidelines. They are this 53 POCH, presentation 1 close from signing off a compendium which sets out what 2 is green and what is not so green and what is not 3 green. It can simply be adopted, at least as an 4 interim basis. So there is no need for the Board to 5 engage in some complicated process to decide what is 6 green. It makes eminent sense to use what has been 7 developed in a collaborative process and that will be 8 used presumably throughout the country. 9 We say a well-designed 10 performance-based regulatory approach to incent green 11 power won't over encourage it, won't cause distribution 12 costs to rise unduly. We can set the incentive 13 relatively low to begin with. The Board can come back 14 and revisit it and consider the social benefits and 15 costs as the market begins to emerge. 16 I would just say that if we are going 17 to have PBR for -- if we are going to go off simply 18 spot and we are going to have some form of yardstick 19 regulation for distribution utilities in their supply 20 mode, then I would urge the Board to be cognizant that 21 if we are going to enable green power it maybe needs to 22 be a separate module, because I think we do anticipate 23 there is a premium to be paid, recognizing the social 24 costs of brown power and it would be inappropriate to 25 set up a disincentive to the acquisition of green 26 power. At the very least, you need a deadband to 27 enable utilities to have some elbow room there. 28 In short, enabling contract 54 POCH, presentation 1 procurement allows the Board to encourage green power 2 development in a relatively non-interventionist manner, 3 with some efficiency and in a manner that can be ramped 4 down as the market evolves and as the provincial 5 regulatory structure evolves. 6 In our written submissions I have 7 included another section which looks very briefly at 8 section 2.7.3, which is the constraint on marketing 9 information inside bills. We are a little bit 10 uncomfortable with the wording of that. We imagine the 11 distribution utilities will be engaged in DSM, demand 12 side management, activities and as part of that will be 13 out there providing information to customers about 14 conservation opportunities. 15 Clearly, this section is intended to 16 address the evil of municipal utilities advertising for 17 their affiliate on the commodity supply side, and we 18 don't have any problem with that. We just think it 19 might be appropriate for the Board to be clear that it 20 is not intended to restrict DSM promotion by municipal 21 utilities. 22 Finally, I would ask that the Board 23 consider a word of caution in this case for parties 24 such as the Green Energy Coalition who are here without 25 pecuniary interest, nor without means, without means to 26 be here in fact. Thank you. 27 THE CHAIRMAN: Thank you, Mr. Poch. 28 Are there any questions from Board 55 POCH, presentation 1 staff? 2 MS O'REILLY: The Consumers 3 Association of Canada in their submission notes that in 4 a competitive market consumers are free to choose green 5 power if they wish. Your submission contends that very 6 few individuals and companies would pay the premiums 7 associated with green power. Your argument is, 8 therefore, as I understand it, that the regulator 9 should establish a threshold for green power purchases. 10 I was wondering if you could comment 11 on two things: Would this not increase the price for 12 standard supply service customers; and, could you 13 comment on why standard supply service customers should 14 be forced to bear those extra costs? 15 MR. POCH: Yes. Our rationale is a 16 recognition of the social costs of brown power. When 17 this Board, should it choose to, facilitates green 18 power it is saving society. It is creating benefits 19 for society at large, not just for any particular 20 customer. 21 We see no reason why creating those 22 societal benefits should be some voluntary activity 23 that a few green yuppies might volunteer to take on. 24 It is a cost of this sector, and we believe that it is 25 appropriate that the sector as a whole bear the burden 26 of alleviating that problem. 27 In that sense, your second question 28 points out a problem with our position, which is that 56 POCH, presentation 1 we are really calling on just a part of the sector to 2 play a role: the default supply small customers. We 3 recognize that that is less than ideal. We would 4 prefer an all-encompassing answer, but this seems to be 5 one of the few options available. 6 Will it raise price? Slightly, 7 presuming we are not calling for 75 per cent new 8 renewables in the standard offering, and presumably we 9 are talking about a pretty small percentage. 10 Like DSM in the gas side, the Board 11 has said the companies have an obligation to go out and 12 find opportunities for energy efficiency and promote 13 them amongst their customer base. The Board in its 14 EBO-169-3 guidelines, and subsequently in its actual 15 regulation of demand side management on the gas side, 16 has set the companies off on a course where they are 17 balancing the benefits to be obtained for customers as 18 a whole for the particular customers and the rate 19 impacts of funding this demand side management. 20 It is constrained by rate impacts. 21 You don't want the rate impact to be undue. It is 22 self-defeating. If we raise the price of standard 23 offering that high, people would flee from it in any 24 event. 25 So there is a balancing there. I say 26 the answer to that is start small, and we can ramp it 27 up over time. But, yes, there is some premium to be 28 paid, hence the problem. If there was no premium to be 57 POCH, presentation 1 paid, I guess I wouldn't be here saying the Board needs 2 to do anything. 3 MS O'REILLY: Thank you. That was my 4 only question. 5 THE CHAIRMAN: Thank you. 6 MEMBER HIGGIN: Mr. Poch, could you 7 just comment on what you see are the effects of this on 8 what we might call a distortion of the market with 9 respect to the equilibrium of the market? 10 MR. POCH: I am going to ask, if I 11 could, for a clarification of which equilibrium, the 12 equilibrium between retailers or between spot and 13 contract or...? 14 MEMBER HIGGIN: I think what I am 15 trying to get at is the market will try to reach a 16 point of equilibrium between supply and demand. That 17 would be the expectation we would all have. How will 18 the type of premium, if we have it as a proposal from 19 you, to require a certain level of procurement of 20 certain green power -- how will that, in your view, sit 21 with the market? Will it cause a distortion? How 22 would we deal with those? 23 MR. POCH: Clearly, it would expand 24 supply slightly, presumably. I am anticipating nothing 25 more than a gentle response here. So it would increase 26 the generation supply. The Board, presumably, wouldn't 27 be interested in offering an incentive to utilities 28 that is open-ended, that has them going out getting 58 POCH, presentation 1 everything green and having all these suppliers being 2 paid a premium. It would be moderate. 3 MEMBER HIGGIN: You suggested 5 per 4 cent, so let's use that as a talking number. 5 MR. POCH: Yes. I think that is why 6 we are suggesting in fact a placeholder of a small 7 number and then an evolution over time and as the Board 8 sees what it is costing utilities, to say, first, for 9 example, ensure that 1 per cent of its supply portfolio 10 is green. The Board can monitor, see what kind of 11 premium is getting paid for that, decide if it is a 12 reasonable premium, given the societal benefits, that 13 warrants increasing that percentage, or if it turns out 14 to be ghastly expensive to back that off. It would of 15 course, by its nature, bring new entrants into the 16 market and that affects the equilibrium, though, 17 between supply and demand. 18 MEMBER HIGGIN: Have you given any 19 thought to the relationship of your proposal to the 20 issue of emission credits or trading of emission 21 credits for "dirty power"? How does that fit in with 22 your proposal? 23 MR. POCH: I think the genesis of our 24 proposal is that we don't see a broad enough emission 25 cap and trade in place at market opening. Once we have 26 covered the waterfront on the key emissions with the 27 cap and trade proposal coming from the province at some 28 point when they finish their negotiations with the feds 59 POCH, presentation 1 and the feds finish their negotiations with, you know, 2 the southern hemisphere, then of course I think it 3 would be redundant, presuming it is a cap and trade 4 that fully internalizes the societal cost. 5 Short of that, the evolution of value 6 in tradeable permits, which presumably would occur in 7 steps, may initially see some value for NOx and SOx 8 reductions. It is something that can either make it 9 easier for green power producers to get into the market 10 or not and it is something that would impact on what 11 premium gets paid for green power through this 12 mechanism, for example. To the extent that value is 13 created or recognized by a partial emissions trading 14 regime, then presumably the premium we would be paying 15 will be lower relative to the brown power that is 16 bearing that cost. 17 MEMBER HIGGIN: Thank you, Mr. Poch. 18 Thank you. 19 THE CHAIRMAN: Mr. Poch, help me out 20 here. I gather that your opposition to the spot price 21 pass-through isn't so much on that principle as it is 22 on the fact that you see it difficult to have 23 inadequate supply of green power in the mix, if that is 24 the case, right? 25 MR. POCH: Yes, it is quite 26 practical. 27 THE CHAIRMAN: Now, is that because 28 you don't see the green energy retailers being able to 60 POCH, presentation 1 make an appropriate dent in the market against the spot 2 price pass-through? 3 MR. POCH: Yes. 4 THE CHAIRMAN: If the amount of green 5 power in the mix was determined at the generation 6 level, what would be your views on the spot price 7 pass-through? 8 MR. POCH: You have hit on something 9 unstated in our presumption. We presume the Board is 10 not going to regulate the IMO to do some kind of 11 environmental dispatch which takes into account 12 societal benefits. That would be preferable. If the 13 Board believes that is both within its powers and 14 consistent with the nature of the sector as it is 15 evolving, that would be more all-encompassing and I 16 think more desirable and we may not need such a 17 mechanism as the one we are proposing here in that 18 scenario. 19 Alternatively, if we start with 20 something like this and that mechanism evolves, the 21 Board can decide to back one down -- this one, 22 presumably -- as the other evolves. 23 THE CHAIRMAN: I was wondering as 24 well about if the retailers, green energy retailers, 25 cannot make a dent in the market now, if eventually the 26 LDCs are out of the standard service offering, what 27 will change in that regard at that point? 28 MR. POCH: Our presumption is that, 61 POCH, presentation 1 over time, we will get the cap and trade regimes in 2 place and hopefully there will be some matching, and 3 that is something the Board can consider in deciding 4 when it is time to say enough of standard service. 5 But as I think as I said earlier, 6 certainly an all-encompassing approach, such as 7 regulating the IMO, for example, would be preferable. 8 THE CHAIRMAN: Okay. Those are all 9 the questions I have. 10 Thank you, Mr. Poch, for your 11 submission. We appreciate it. 12 Why don't we now take a 15-minute 13 break and come back at 11:20 and we will hear from 14 Energy Probe and Mr. Adams. 15 Thank you very much. 16 --- Upon recessing at 1105 17 --- Upon resuming at 1123 18 THE CHAIRMAN: Please be seated. 19 The next presentation is from Energy 20 Probe, Mr. Adams or -- 21 PRESENTATION 22 MR. MATTSON: Good morning, 23 Mr. Laughren. 24 My name is Mark Mattson. I am 25 counsel for Energy Probe. I am here this morning with 26 Mr. Adams. 27 I have a couple of introductory 28 remarks. Our submissions were filed with the Board and 62 MATTSON/ADAMS, presentation 1 a cover letter was on top of some submissions by 2 Mr. Adams, made August 3, 1999. 3 We note in the cover letter that 4 Energy Probe has been a supporter of the MDC's 5 recommendation and, accordingly, we did not file an 6 alternative to the MDC's recommendations, so we were 7 not making those views known at the Technical 8 Conference. We waited until this moment to make those 9 comments known. 10 In addition to that, Mr. Adams has 11 replied to a number of the alternatives which were 12 spoken to at the Technical Conference and that is why 13 there are those submissions contained behind the 14 covering letter. 15 The second point which I will go 16 right in to address, Mr. Adams will address his 17 comments after me, but I would like to begin by 18 addressing something that appears at the bottom of the 19 covering letter, and that is, will Energy Probe 20 reiterate its concerns, which were made to you at the 21 motion day, that we see a need in these proceedings for 22 a full and formal proceeding before the Board. 23 It may seem rather odd for the 24 Members of the Board and some of the parties to the 25 proceedings to understand why Energy Probe, who is a 26 supporter of the MDC recommendations, would at the same 27 time call for a full and formal hearing. 28 We are aware that the MDC 63 MATTSON/ADAMS, presentation 1 recommendations are well known by the Board, well 2 documented. The experts were retained by the 3 government and after many, many months of 4 consideration, analysis and study the recommendations 5 were made known. We have an opportunity to present our 6 views to you today. They have had an opportunity to 7 present their views. They had an opportunity to ask 8 Dr. Dewees questions about the MDC recommendations and 9 so what is our concern? 10 Why would we, an intervenor, a public 11 interest group, support a full and formal hearing when 12 it may in fact just open up the proposals that we 13 support to more attack? It may open it up to a lengthy 14 proceeding and may cost ratepayers more money. 15 The reason, Mr. Chairman and Members 16 of the Board, is that we see these issues as 17 controversial. The submissions made to you are clearly 18 illustrative of the controversy that surrounds any 19 decision made as to the appropriate alternative for 20 Ontario. 21 I do not believe that this Board's 22 decision will be the final determination of these 23 issues unless the Board accords this process and the 24 decision you are about to make with respect to the 25 appropriate alternative the ultimate in formal 26 adjudicative proceedings. 27 In other words, if the Board does not 28 follow its past practices with respect to gas 64 MATTSON/ADAMS, presentation 1 adjudicative hearings, where it was the regulator, and 2 offer the parties full natural justice, but chooses 3 rather, which I agree with the CAC's submissions you 4 have the right to do, an alternative proceeding. If 5 you do not accord it a full hearing or give it full due 6 process, we have a concern that this will just be the 7 first step in a long and protracted battle. 8 The Board is well aware of one of the 9 parties' press release before the Technical Conference 10 attacking the MDC's recommendations. Quotes were 11 already put in the paper, so we know there is going to 12 be a public battle outside of what the adjudicative 13 process would allow. 14 We also know that there have been 15 letters from the Minister filed in this proceeding, so 16 we know that there are processes going on again outside 17 of this Board's decision-making power by government 18 ministers and representatives. 19 Further, we know that another party 20 has threatened the process with judicial review, so 21 they would also like to challenge your decision in the 22 courts as well as the media. We have politicians, we 23 have the courts and we have issues that are clearly, 24 clearly controversial. 25 Our concern then is that the Ontario 26 Energy Board, which has been known and well respected 27 by all the parties for its decision-making, whether a 28 party has agreed with the decision or not, it has 65 MATTSON/ADAMS, presentation 1 always respected those decisions made by the Board. 2 They have been binding. There has been no appeal, 3 other than to the courts, and this Board has always 4 followed full due process. You have accorded all the 5 rights to the parties. They have been transparent. We 6 know this is the final hearing, unless someone wants to 7 appeal on the basis of a breach of natural justice, but 8 otherwise we know that your decisions are the final 9 authority. 10 People don't go to the press with 11 respect to gas issues. They bring them to the Board. 12 They don't go to politicians. They bring them to the 13 Board. 14 I am very concerned -- we have a real 15 concern that in this case we are looking at something 16 that may not be as protected from those other -- a 17 decision that may not be protected from other attacks. 18 It is your decision. It is your 19 discretion. We would like to see the recommendations 20 of the MDC, as my friend Mr. Adams is going to make 21 known, we would like to see them implemented, adopted 22 by the Board and implemented in Ontario as soon as 23 possible. 24 We don't want to see this dragged 25 out. We are not asking for a hearing simply to be 26 heard, so we can be heard, or so that lawyers and 27 experts can get more money, as some have suggested 28 outside the hallways, never of course before you. 66 MATTSON/ADAMS, presentation 1 But what we really want to do is 2 protect the legitimacy of this Board's decision-making 3 processes and we want to ensure that it is given the 4 respect that it deserves. But ultimately that will be 5 your decision. You are going to hear from all the 6 parties. I just ask you to keep in mind, Mr. Poch was 7 up here, an environmental group, saying that it is bad 8 for the environment. 9 Energy Probe, Mr. Adams and others, 10 are going to say it is good for the environment. 11 The CAC and Energy Probe, and maybe 12 the Power Workers Union, are all together in believing 13 that the MDC's recommendations are good for the 14 customer. 15 Pollution Probe, the utilities, 16 Mr. Poch's group, are going to say it is bad for the 17 little customer. 18 Someone has got to decide these 19 issues. Someone has to ultimately be accountable for 20 that decision and let's hope that the decision will be 21 final and that the rhetoric and the controversy will be 22 resolved once a decision is made by this Board. 23 So I just put that forward to you 24 today. I will turn it over to Mr. Adams to address the 25 substantive issues with respect to our support for the 26 spot price pass-through. Thank you. 27 PRESENTATION 28 MR. ADAMS: I want to make it clear 67 MATTSON/ADAMS, presentation 1 that I am making a presentation on behalf of Energy 2 Probe only in this matter. 3 My submissions have a couple of 4 parts. I want to correct an overstatement in our 5 written presentation. I want to briefly summarize some 6 of the benefits of the spot price pass-through 7 mechanism, comment on some of the submissions of some 8 of the other parties and particularly comment on some 9 environmental protection matters that the Board might 10 want to consider. 11 On the first page of my presentation 12 I make what I think is a somewhat intemperate comment 13 that there is no role for economic regulation related 14 to the commodity. I think I want to acknowledge 15 clearly that the Competition Bureau in its presentation 16 said a similar thing but in a more balanced way, 17 pointing out that it is important to minimize the 18 economic regulation in the commodity side of the 19 market. 20 There are legitimate occasions for 21 regulatory intervention, particularly with regard to 22 market power mitigation. So I just correct my own 23 submissions on that point. 24 The spot price pass-through mechanism 25 has many advantages for the Ontario electricity 26 marketplace. Although it provides a muddy price signal 27 for customers on the average form of the spot price 28 pass-through, we are confident that it is the best 68 MATTSON/ADAMS, presentation 1 available signal given the deficiencies in metering 2 technology that exist in the field. 3 In addition, our submissions explain 4 in some detail our views on the customer mobility 5 advantages of the spot price pass-through mechanism and 6 the deficiencies of some of the alternatives. 7 In our view, spot price pass-through 8 plays a key role in the efficient mitigation of market 9 power. If a party exercises market power in the 10 commodity market and using its -- by withholding 11 generation, allowing the price to rise, any measures 12 that assist customers in responding to those price 13 signals will help to mitigate the market power of those 14 that would try to influence upward the price. So we 15 think that this is a key element of the spot price 16 pass-through mechanism that needs to be considered in 17 balancing its advantages and disadvantages. 18 Now, one of the strengths of the 19 MDC's market design was the seamless integration of 20 wholesale and retail markets. There is no a priori 21 distinction that ought to exist between wholesale and 22 retail electricity markets. The spot price 23 pass-through mechanism I think is an effective bridging 24 pricing strategy that allows ordinary customers to 25 participate directly in the wholesale market, breaking 26 down any artificial distinctions between wholesale and 27 retail. 28 For the integration between wholesale 69 MATTSON/ADAMS, presentation 1 and retail markets to work there has to be an effective 2 settlements process. The settlements process that has 3 been designed to make the wholesale and retail markets 4 work requires that LDCs, both for purposes of receipts 5 from the IMO market and also for the purpose of 6 settling the accounts of distribution customers on the 7 LDC system that ought to take supply from a competitive 8 retailer will be required for the settlements process 9 to account for the customer's usage on a spot price 10 pass-through method. 11 Now, that has very important 12 implications for the debate over spot price 13 pass-through as default supply because any alternative 14 to the spot price pass-through for default supply 15 purposes from an administrative cost perspective will 16 be incremental to those costs that the LDC will have to 17 bear in the normal course of its business as a 18 distributor. 19 But unfortunately, the incremental 20 nature of the administrative costs for fixed price 21 supply has not been carefully evaluated in the 22 alternative proposals that have been put forward. 23 There has been a great deal of hand waving about how 24 administrative costs will be small, I guess on the 25 assumption that in calculating the bill if you have got 26 only a single price it is fairly easy to calculate the 27 bill. 28 But I am just pointing out to the 70 MATTSON/ADAMS, presentation 1 Board that there is much more to the settlement side of 2 the market than is articulated by this simplified 3 notion that the bill calculation will just be the 4 volume times a single price. 5 I think the evidence from the 6 Technical Conference is very clear that the generation 7 plants that are advocated here as tied to the Board's 8 decision, and I am particularly referring to the 9 Lakeview new generation project, it appears very clear 10 from the record, if we believe the evidence of the 11 proponent, that that project is in fact uneconomic and 12 that those proponents are in this hearing room making 13 their entreaties to this Board to protect themselves 14 from a project that they don't think they could sell in 15 an open market. 16 They are looking for regulatory 17 protection as a way of transferring some of their costs 18 to capped customers. 19 There has been much commentary in the 20 submissions that were presented to the Board for 21 today's proceeding and also at the motion, suggesting 22 deficiencies in the MDC's process. 23 I was a member of the market design 24 committee from August until the completion of its work, 25 so the last half of the MDC's life. I was an active 26 participant in many of the retail discussions, and 27 particularly discussions around the spot price-through 28 mechanism. 71 MATTSON/ADAMS, presentation 1 I want to make the Board aware that I 2 consider many of the statements regarding the MDC 3 process to be factually incorrect and many unfair as 4 well, particularly the comment that the spot price 5 pass-through mechanism and its alternatives were not 6 carefully or completely considered by the MDC. A 7 reference for a statement to this effect is in the 8 Power Budd submission, page 31. 9 Appended to the submissions that 10 Mr. Mattson and I made leading to today's presentation, 11 dated August 3, was a discussion paper that I authored 12 for a discussion at the Market Design Committee in 13 plenary session. The reason I made that addition to 14 our remarks was to help the Board understand some of 15 the depth of the discussion that has gone on behind the 16 MDC's decision. 17 The presentation I made to the Market 18 Design Committee, or these notes themselves, reference 19 a couple of previous papers that opponents of the spot 20 price pass-through mechanism had presented. 21 All of this should help the Board 22 understand that there were long and detailed 23 discussions giving the proponents of fixed price 24 mechanism, I would say, every reasonable opportunity to 25 present alternatives. In that way the MDC's process 26 has really not been unlike the Board's process in this 27 proceeding. The proponents of fixed price mechanisms I 28 think have been given a very thorough opportunity to 72 MATTSON/ADAMS, presentation 1 present their views. 2 Now, any deficiencies that we might 3 find in those views I think -- that is the views of the 4 fixed price proponents -- cannot be set aside as the 5 fixed proponents not having been given a fulsome 6 opportunity in public debate to make those 7 presentations. 8 At risk of making a somewhat personal 9 remark, I want to complain about the treatment of 10 Dr. Dewees in this process as well. There have been 11 many comments directed at Dr. Dewees and his expertise 12 that I consider to be inappropriate. 13 I suggest that the Board has an 14 interest in defending the quality of discourse in its 15 proceedings and the Board may wish to comment in its 16 decision on how it would like to have witnesses treated 17 in its proceedings. 18 I should also note that if the Board 19 adopts -- kind of a statement of the obvious, but if 20 the Board adopts the MDC's recommendations and the 21 recommendations of Board staff and pursues the spot 22 price pass-through mechanism, you can probably expect 23 to be treated in a similar way to that that Dr. Dewees 24 was referred to. 25 Now, with regard to this yardstick 26 mechanism that has been presented to you, it is my 27 belief that if the yardstick mechanism had been worth 28 investigating it would have been investigated by the 73 MATTSON/ADAMS, presentation 1 MDC. The fact that it hasn't been investigated to the 2 MDC, to the happiness of the Power Budd client, is, 3 I think, more a reflection on the concept than a 4 reflection on the integrity of the MDC. 5 Although in his testimony Mr. Adamson 6 was unaware of any other applications of yardstick 7 regulation in Canada, it is my understanding that there 8 is a single other instant of yardstick regulation in 9 Canada and that is the regulatory regime that applies 10 to the Maritime Electric Company, which is owned by 11 Fortis. That is a situation that is very unique, in 12 fact at the time it was introduced I believe it was one 13 of only three instances of yardstick regulation in 14 North America. 15 In the case of the Maritime Electric 16 yardstick regulation regime, what they have done is, it 17 is an island utility that takes all its supply from 18 NB Power and the regulatory regime simply indexes the 19 rates, NB Power's rate plus 10 per cent and then 20 Maritime Electric can do whatever it wants. 21 The concept there is that there is a 22 benchmark that is so inherently tied -- since the cost 23 of power is all derived from NB Power, the benchmark is 24 so inherently tied to the local cost of service that it 25 was considered appropriate in that case. 26 But for the purposes of commodity 27 regulation, the idea that yardstick regulation would 28 have some application I think just defies any logic. 74 MATTSON/ADAMS, presentation 1 This presentation by Mr. Adamson is, effectively, a 2 double jeopardy where utilities that find themselves on 3 the wrong side of the price are going to find 4 themselves on the wrong side of the penalties as well. 5 Well, what does that do for the cost 6 of capital in those utilities? What does it do for the 7 ratepayers in those utilities? These are all matters 8 that have no explanation on the record of this 9 proceeding and yet they are extremely significant to 10 any decision that this Board might taken upon itself. 11 If we go with this yardstick 12 regulation the risk, in my view, of LDCs for the 13 commodity side of the business is going to be so 14 overwhelming that I think there is a danger for the 15 retail structure of the electricity market. I have 16 articulated some of those concerns in my paper. 17 But basically my concern is that in 18 order to deal with this double jeopardy problem of the 19 yardstick approach LDCs will have to seek refuge in 20 buying pools so they can organize the retail side of 21 the market as a way of insulating themselves. That 22 organization of the retail side of the market raises 23 great concerns in our mind related to the 24 competitiveness that ultimate customers will see. 25 If the Board is so moved to adopt a 26 fixed price regime, it is very clear that a short-term 27 auction/fixed-price auction is much preferable to a 28 portfolio, any kind of portfolio method. 75 MATTSON/ADAMS, presentation 1 I also want to make some comments 2 about environmental protection matters. 3 The Board has heard submissions from 4 many parties about environmental priorities, and I want 5 to say Energy Probe is very concerned about the level 6 of environmental protection requirements that are 7 associated with this transformation of the electricity 8 market in Ontario. 9 We share the view of the other 10 environmental intervenors that the level of 11 environmental protection that has been put in place so 12 far is not acceptable or adequate, but we are faced 13 with the question of whether the Board's decision on 14 standard supply ought to be coloured by these concerns 15 about environmental protection matters. 16 My submissions to you have a couple 17 of parts. 18 The Board has a public interest 19 mandate and it ought to attempt, in its decisions, to 20 articulate a clear definition of the public interest. 21 I recognize that is a substantial challenge because the 22 public interest is not self-defining. 23 Our view is that allowing subsidies 24 in rates for environmental purposes exposes the Board 25 to such intractable conflicting priorities that a clear 26 definition of the public interest will be impaired. 27 Any environmental protection matters that rely on 28 subsidies, in our submission, are outside the Board's 76 MATTSON/ADAMS, presentation 1 mandates because of section 1(3), (4) and (5) of the 2 new OEB Act. 3 The Board does not have the mandate, 4 information or expertise to solve the environmental 5 problems of Ontario's energy system. Some of the key 6 pollutants of concern common to the power system are 7 also common to other sources of emissions that the 8 Board has no authority over, giving rise to the concern 9 that intervention for environmental purposes on one 10 part of the market could be an uncoordinated or 11 unbalanced intervention with regard to other emission 12 sources, a particular problem when you consider the 13 advent of cogeneration facilities where you might have 14 a cement plant that is producing emissions for the 15 purposes of the cement production and for electricity 16 production. When you start having electricity-only 17 regulation there are inherent problems in those kinds 18 of situations. 19 Now, recognizing that there are 20 serious concerns with environmental protection related 21 to the electricity sector but also recognizing that 22 such protection is properly the job of the Ministry of 23 Environment, the OEB might want to break with its 24 historic practice and issue an obiter dictum statement 25 to the effect that the provincial government and the 26 Ministry of Environment ought to take some initiatives 27 here, ideally supporting the Market Design Committee's 28 recommendations on a variety of environmental 77 MATTSON/ADAMS, presentation 1 protection measures that the government has recommended 2 to adopt. 3 The basic point is that for 4 environmental protection to succeed some parties must 5 be accountable for that function. The OEB has many 6 accountabilities, but you are not a party that is 7 accountable for the environmental emissions associated 8 with the power system. 9 Just further to the evidentiary 10 problem that is faced by the Board, the Board is in no 11 position to judge whether regulated fixed prices, 12 although they might well assist some cogeneration 13 facilities, might also assist the rehabilitation of 14 some of OPG's aging coal plants. We don't know that 15 that is not the case. 16 I suggest that the Board doesn't have 17 an adequate information base on which to adopt fixed 18 prices simply as an environmental protection matter. 19 I will close with a final remark 20 related to Dr. Dewees. 21 In our submission, Energy Probe 22 endorsed the position of Dr. Dewees. If the Board has 23 an interest in placing questions to Dr. Dewees, since 24 it has not had that opportunity in the public forum, we 25 would be happy to sponsor Dr. Dewees' presentation, 26 endorse his evidence and put him forward as our witness 27 if it would be of assistance to the Board. Thank you. 28 THE CHAIRMAN: Thank you, Mr. Adams. 78 MATTSON/ADAMS, presentation 1 Mr. Mattson? 2 MR. MATTSON: No more comments. We 3 are available for questions, Mr. Chairman. 4 THE CHAIRMAN: Ms O'Reilly? 5 MS O'REILLY: I have two short 6 questions for you. 7 First, on page 4 of your submission, 8 you note that LDCs should provide only one SSS offer. 9 Do you include in the notion of a single offer the 10 establishment of distinct customer classes, for 11 example, residential, commercial and industrial? 12 MR. ADAMS: Yes. It may be necessary 13 to have class distinctions and appropriate to have an 14 SSS offer for each particular class. My concern is 15 that we don't want to have any question about the type 16 of service that a default customer is entitled to and 17 is served with. 18 MS O'REILLY: The second question, 19 which is simply something that I don't understand, is 20 on page 6 of your submission, where you have a 21 recommendation about minimizing the costs for billing 22 systems, and I am not sure I understand how it relates 23 to SSS exactly. 24 MR. ADAMS: Perhaps it is not fully 25 articulated here. The concern is that there might be 26 many barriers to customer mobility. One of them would 27 be in the event that an LDC had high fixed costs 28 associated with SSS provision, provision of SSS 79 MATTSON/ADAMS, presentation 1 service, the LDC would have potentially an interest in 2 keeping customers on service for the purposes of 3 recovering those fixed costs. 4 The LDC might be in a conflicting 5 position, where it has a duty to facilitate competition 6 under Bill 35 and to allow customers to be mobile. On 7 the other hand, it has the interests of its shareholder 8 at stake in ensuring that it has a large enough 9 customer base under SSS service. 10 In order to minimize the extent of 11 this type of barrier to customer mobility, we are 12 suggesting that the fixed costs associated with SSS 13 service borne by the LDC be minimized to the extent 14 possible and be flexible so that those costs are 15 manageable. If customers seek alternative supply, the 16 LDC should not have a large cost penalty associated 17 with that. 18 MS O'REILLY: Thank you. 19 THE CHAIRMAN: Thank you. 20 MEMBER HIGGIN: Mr. Adams, could you 21 give us your views regarding the desirability or not of 22 the smoothing mechanism and relate that to (a) price 23 volatility, and (b) to your characterization that there 24 might be an SSS offer separately for say general 25 service and residential customers? 26 Could you then give your views on 27 that in a nutshell? 28 MR. ADAMS: Yes. For the purposes of 80 MATTSON/ADAMS, presentation 1 ensuring an efficient price signal to consumers, the 2 smoothing interval ought to be as short as possible. 3 From the perspective of assisting 4 customers with cost planning, an alternative that meets 5 the advantages or serves the advantages of an efficient 6 price signal and also assists the customer with the 7 budgeting problem of variable electricity bills is a 8 seasonal or annual smoothing program. The design of 9 such a program could ensure that the customer receives 10 regular notice of where they are on track with their 11 annual budget billing, so that the customer is aware of 12 their usage and the cost implications of that usage but 13 also has the ability to transfer their costs over a 14 time period. 15 The problem of volatility is inherent 16 to this new marketplace. It is a problem that 17 customers will see. One of the costs of this 18 electricity system restructuring that we are going 19 through in Ontario is that customers are going to be 20 exposed to volatility where previously they were not. 21 It is incorrect to suggest that 22 volatility is only borne by customers. Of course, the 23 volatility is borne by producers as well. 24 In considering questions of 25 volatility, we want to ensure that the regulated 26 options are as efficient as possible in assisting the 27 customer in managing their own electricity costs. We 28 don't want to be in a situation where customers are 81 MATTSON/ADAMS, presentation 1 consuming high cost supply without being notified and 2 then having a bundling procedure basically ramping up 3 their aggregate costs. 4 MEMBER HIGGIN: Do you see any role 5 for the LDCs, given that they are involved in the 6 wholesale settlement process, in smoothing, such as the 7 type of purchase gas, purchase electricity accounts and 8 these types of things which they would use their 9 greater financial function and strength to provide some 10 smoothing? 11 MR. ADAMS: We are very nervous about 12 the proposal. We have seen that proposal in gas and 13 seen the results of it where LDCs have purchased 14 portfolios. We have had PGBA corrective balancing 15 accounts that are visited on the customer long after 16 the consumption period. It is very difficult to 17 explain to customers. Customers become upset about 18 them. 19 Another problem that we have with 20 LDCs purchasing for risk mitigation purposes is 21 potential barriers to customer mobility, as we saw in 22 the early 1990s with the whole problem of return to 23 system. 24 The concept of LDCs participating in 25 the commodity side of the market under regulation is 26 inherently fraught with inefficiencies, in our view. 27 MEMBER HIGGIN: Thank you very much, 28 Mr. Adams. 82 MATTSON/ADAMS, presentation 1 THE CHAIRMAN: My question more has 2 to do with my lack of comprehension on something you 3 said, and I wonder if you could expand on it a bit. 4 It had to do with the use of 5 yardstick regulation for supply. You made reference to 6 double jeopardy for the LDCs. I didn't quite 7 understand that. 8 MR. ADAMS: As I understand the 9 yardstick proposal of Mr. Adamson, he would have a 10 deadband around a median price. Utilities finding 11 themselves on the bad side of the deadband with price 12 of acquisition above the deadband safe zone, those 13 utilities would find themselves in a lot of trouble. 14 First of all, their customers would 15 be wondering why the utility for some community is 16 charging a high commodity price relative to other 17 communities, and that is enough of a problem. 18 In addition, Mr. Adamson's proposal 19 sees compensation payments, a credit to the account of 20 the utilities that do better on the good side of the 21 deadband paid by the utilities on the bad side of the 22 deadband. 23 There you have an LDC with two 24 problems. If for some reason they contract at prices 25 above the median, they have high prices and a penalty 26 to pay. That is what I was referring to as this double 27 jeopardy. 28 THE CHAIRMAN: Okay. Thank you. 83 MATTSON/ADAMS, presentation 1 Are there any other questions? 2 If not, Mr. Adams, Mr. Mattson, thank 3 you very much for your submission. 4 That concludes the morning's 5 submissions. We will reconvene again this afternoon. 6 We are running ahead of schedule, and I -- 7 MS LEA: Mr. Chairman, if I could 8 just interrupt? 9 Mr. Sutton from the Competition 10 Bureau is here. He has indicated to me that he is 11 ready to proceed at any time, either now or after 12 lunch. 13 MR. SUTTON: We think we can be 14 finished by your regularly scheduled lunch time, 15 Mr. Chairman. 16 THE CHAIRMAN: Does that meet with 17 general approval? Nobody is going to get bent out of 18 shape too badly if we proceed that way? 19 Why don't we do that then and move 20 right into that. Thank you for that. 21 I can tell you are anxious to get 22 back to Ottawa. 23 If you will introduce yourselves, we 24 can proceed. 25 MR. SUTTON: Thank you, Mr. Chairman, 26 Members of the Panel. 27 My name is Sutton, initials J.D. I 28 am counsel to the Commissioner for Competition. 84 MATTSON/ADAMS, presentation 1 Mr. Mark Ronayne is with me, who has 2 appeared before you on previous occasions. You should, 3 I think, know him. 4 Mr. Chairman, you should have the 5 Commissioner's written submission filed August the 3rd, 6 filed by him pursuant to his mandate under section 126 7 of the Competition Act. With that, you have the 8 background paper prepared for the Commissioner by 9 Mr. Meehan and Ms Selting of the National Economic 10 Research Association that was filed pursuant to your 11 Procedural Order No. 1, paragraph 5, asking for backup 12 information. 13 Mr. Ronayne this morning is going to 14 speak to the written submission and respond to any 15 questions you have about it. 16 I will turn it over to him. 17 THE CHAIRMAN: Thank you. 18 PRESENTATION 19 MR. RONAYNE: Mr. Chairman and 20 Members of the Panel, this is the oral submission of 21 the Competition Commissioner appointed under the 22 Competition Act for the Standard Supply Service Code 23 hearing. 24 On behalf of the Commissioner, I 25 would like to thank the Board for this opportunity to 26 appear today. Promoting and supporting pro-competitive 27 restructuring of the electricity in Ontario, as well as 28 in other provinces, is one of the key objectives that 85 RONAYNE, presentation 1 the Commissioner has established for the Competition 2 Bureau. 3 One of the central issues in this 4 restructuring will be properly resolving issues around 5 standard supply service. It can be expected that this 6 service will initially be selected by many consumers, 7 particularly at the household level. Getting the 8 service right will be essential for protecting their 9 interests during the transition to competition. 10 Standard supply service, moreover, 11 will provide the initial benchmark for the retail 12 market. It will be the service offering that 13 competitors will have to beat in order to obtain retail 14 customers. If it does not provide the right market 15 signal, retail competition cannot be expected to 16 develop efficiently. 17 The Competition Bureau's interest in 18 the Standard Supply Service hearing, consistent with 19 the objectives of the Competition Act which we enforce, 20 is to promote effective and efficient electricity 21 competition and the benefits it can be expected to 22 deliver. 23 With this in mind, I would like to 24 explain in a bit more detail the analytical 25 underpinnings for the position we have adopted for the 26 hearing, particularly in regard to the pricing of 27 standard supply service. 28 As indicated in our written 86 RONAYNE, presentation 1 submission, we believe that a monthly spot price 2 pass-through mechanism for standard supply service, 3 possibly with budget billing permitted to ease 4 month-to-month volatility, is the best among the 5 proposed options. This approach, in our view, has a 6 number of desirable features for promoting efficient 7 and effective retail competition in Ontario. 8 First, it directly passes through the 9 benefits of spot market competition to the consumer 10 without adding unnecessary cost. 11 In this regard, the spot market is an 12 essential feature of the electricity and market design 13 in Ontario. For consumers, this spot market will 14 deliver electricity in its finished form, at the 15 outlet, on demand. Competition to be dispatched in the 16 spot market is therefore competition to provide a 17 finished product to consumers. With a competitive spot 18 market and a spot price pass-through mechanism, retail 19 competition is not needed to pass these benefits on to 20 consumers. Rather, retail competition is properly 21 focused on providing value-added to basic electricity 22 service. 23 Second, a spot market price 24 pass-through mechanism avoids inherent competition, and 25 regulatory and level playing field concerns associated 26 with standard supply service options in which the 27 service provider has a large financial stake in keeping 28 these customers. 87 RONAYNE, presentation 1 Under the spot market price 2 pass-through mechanism, the provider does not take 3 ownership of the electricity it is providing, nor does 4 it contract for this electricity. Rather, it merely 5 passes on power from the spot market. Risk to the 6 provider is limited to non-payment for service -- a 7 risk that exists under any approach for standard supply 8 service. 9 Third, a spot market price 10 pass-through mechanism leaves consumers mobile to move 11 to unregulated services when they desire. 12 There is no need to tie standard 13 supply service customers into term contracts to protect 14 providers from any costs or arrangements they have 15 undertaken on these customers' behalf. 16 A related point is that a spot market 17 price pass-through mechanism does not create potential 18 stranded cost issues for the standard supply service 19 provider. 20 Fourth, an important benefit of a 21 spot price pass-through mechanism is that it provides 22 efficient price signals. 23 By allowing prices to vary with 24 market conditions, the mechanism provides incentive for 25 consumers to adjust demand, both as an efficient 26 reaction to changing generation cost conditions and as 27 a possible means to mitigate Ontario Power Generation's 28 market power. Critics of the monthly spot price 88 RONAYNE, presentation 1 pass-through mechanism have correctly indicated that 2 the price signals it provides will not be as timely nor 3 as strong as they would be if real-time meters were in 4 place. 5 This is not to say, however, that 6 they will not be of value. Even monthly price signals 7 will make consumers more aware of the actual cost of 8 electricity that they are consuming. This will be an 9 important step in assisting these customers to adjust 10 to the reality of the new competitive electricity 11 market structure. It will also help in the development 12 of energy service options to promote more efficient 13 electricity use. 14 Under a monthly spot price 15 pass-through mechanism, there will be predictable 16 seasonal and month-to-month price fluctuations. These 17 may provide the basis for beneficial demand side 18 responses by businesses as well as households. 19 Fifth, a spot price pass-through 20 mechanism can be expected to be provide an average 21 price for electricity that is at least as low or lower 22 than that provided by any other proposed standard 23 supply service option. 24 The spot market, as has been 25 acknowledge, I believe, by all, will be the principal 26 price reference point for futures contracts and 27 decisions whether or not to build new generation. 28 Given this, the assertion that it can be beaten is 89 RONAYNE, presentation 1 saying, really, one of three things is happening: that 2 risk is being absorbed by the standard supply service 3 provider at less than its market value; that owners of 4 generation, or contractors for generation, are selling 5 electricity for standard supply service for less than 6 its market value; or that standard supply service 7 providers are more efficient contractors for 8 electricity than other market participants. None of 9 these circumstances seems likely as a permanent part of 10 the electricity market. 11 Finally, a major benefit of the spot 12 market price pass-through mechanism is that it promotes 13 the development of unregulated retail competition. 14 It does this by providing companies 15 with commercial opportunities to provide value-added to 16 basic electricity supply. This value-added can include 17 providing power at a fixed price, bundling electricity 18 supply with related energy services or bundling 19 electricity with other services. 20 There has been a great deal of 21 criticism of the spot price pass-through mechanism in 22 the hearing, but when these criticisms are put 23 together, we believe that they can be distilled down to 24 three main areas of concern, from a competition and 25 efficiency perspective. 26 The first is that under a spot price 27 pass-through mechanism consumers will efficiently 28 remain on or move off of standard supply service. This 90 RONAYNE, presentation 1 will be the result of imperfect information and 2 transactions cost. 3 The second is that a spot market 4 price pass-through mechanism will prevent efficient, 5 new generation from being built. It will do this by 6 restricting a development of intermediate, forward and 7 contract markets. 8 The third area encompasses a number 9 of alleged problems with using a spot price 10 pass-through mechanism given Ontario Power Generation's 11 dominance over generation and the market power 12 mitigation agreement. 13 On the first of these areas of 14 concern, there are two divergent views being put 15 forward. One is that consumers will be too immobile 16 under the spot price pass-through mechanism. As a 17 consequence, they will remain on what is to them an 18 inherently inferior supply offer. The other is that 19 consumers will be too mobile. Because of perceived 20 shortcomings in a spot price pass-through mechanism, 21 they will move too quickly to unregulated service 22 offerings. Both of the points of view are asserted, in 23 the end, to warrant the use of a fixed-price approach 24 for standard supply service. While we agree that there 25 is intuitive appeal for the consumer benefits of a 26 fixed-price service, its underpinnings require careful 27 consideration. 28 Both arguments in favour of a fixed 91 RONAYNE, presentation 1 price standard supply service start from the assertion 2 that a spot price pass-through mechanism will expose 3 consumers to much price volatility and risk and that 4 consumers are, by nature, highly adverse to such risks. 5 These assertions, however, are not as 6 robust as they might at first seem. A thorough 7 analysis of the volatility and risk consumers will or 8 will not face under a spot price pass-through mechanism 9 is provided in Part 4 of the background report prepared 10 for us by Eugene Meehan and Anne Selting of National 11 Economic Research Associates. 12 At the risk of oversimplifying their 13 analysis, I will try to paraphrase its key points. 14 They include that much of the 15 volatility observed in month-to-month electricity 16 prices and bills is seasonal and predictable. 17 Accordingly, hardships that these fluctuations may 18 create for some consumers can be mitigated by budget 19 billing. 20 A spot market mechanism for standard 21 supply service also entails longer term price risks 22 related to periodic cycles of demand and supply 23 imbalance. These risks, however, can only be managed 24 by multi-year fixed-price contracts. Such contracts 25 are not envisioned under the alternative standard 26 supply service approaches being imposed and, in any 27 event, are themselves risky. 28 What remains is average price risk 92 RONAYNE, presentation 1 due to deviations from normal conditions, such as 2 unexpected weather conditions and shutdowns. It is not 3 clear that this level of risk will be substantial and 4 of major concern to consumers. In any event, the 5 potential impact of this risk will be reduced by the 6 price cap guaranteed under the market power mitigation 7 agreement. A further mitigating factor is that risk 8 will be confined only to the commodity portion of the 9 consumer's bill. 10 From this point, the reasons 11 suggested for the fixed-price standard supply service 12 diverge. On one hand, it is asserted that consumers, 13 because they are mobile, off standard supply service 14 will inefficiently bear risk under the spot price 15 pass-through mechanism. This assertion also warrants 16 careful consideration. The actual cost for consumers 17 to switch to unregulated fixed-price offers are 18 actually minimal. All that you would have to do is 19 sign a contract with another supplier. 20 Also, the potential significance of 21 the alleged problem declines with the amount of 22 electricity purchased by the consumer. It is likely to 23 be a significant concern only in regard to small-volume 24 consumers, mostly likely households. More even, among 25 households, there will be mobile consumers. 26 Finally, unlikely, some markets that 27 have made the transition to competition, the Ontario 28 electricity market will have an organization, the 93 RONAYNE, presentation 1 Ontario Energy Board, with the mandate and authority to 2 promote awareness among consumers. 3 On the other hand, it is asserted 4 that consumers, because they are risk-averse and 5 uninformed, will move too quickly off a spot price 6 pass-through mechanism to inferior unregulated 7 electricity services. To prevent this, an 8 easy-to-understand fixed-price supply service or menu 9 of such services is said to be needed as a benchmark 10 for measuring unregulated electricity offers. This 11 assertion should also be qualified. 12 It, too, has the potential to be a 13 major problem only among small consumers. In addition, 14 a budget billing approach with a spot price 15 pass-through mechanism could go a long way toward 16 mitigating the desire of consumers to move to inferior 17 fixed-price offers. 18 Also, the Ontario Energy Board Act 19 provides clear powers for the Board both to control 20 unfair or misleading business practices and to promote 21 awareness among standard supply service customers. 22 These conditions, we would argue, 23 mitigate but do not eliminate the case for providing a 24 fixed-price standard supply service. 25 Accordingly, making the case for or 26 against this service will also require a careful 27 accounting of its potential costs in relation to its 28 potential incremental benefits -- and I stress that -- 94 RONAYNE, presentation 1 to consumers. 2 At the first step to this assessment, 3 from a competition and efficiency perspective, we 4 believe that there is a clear choice to be made among 5 the competing alternatives for providing a fixed-price 6 service: it is through a competitive bidding process. 7 This approach has a number of fundamental advantages 8 when compared to the main alternative approach 9 proposed: yardstick regulation. 10 The main advantages of a competitive 11 bidding process include the following. As compared to 12 the proposed yardstick mechanism, it does not create 13 potential stranded cost concerns for the standard 14 supply service provider. 15 In addition, a competitive bidding 16 approach, unlike a yardstick mechanism, provides a 17 transparent and open process to supply standard supply 18 service customers. If the objective of the service is 19 to give consumers a low-cost fixed-price electricity 20 supply option, competition to do this should not be 21 confined to the local distribution company disciplined 22 only by an indirectly regulatory yardstick. Rather, it 23 should be open to all potential suppliers through an 24 open and competitive bidding process. Such competition 25 would ultimately provide the best yardstick for 26 standard supply service providers by those making the 27 best offer would provide the service. 28 One of the main alleged benefits of a 95 RONAYNE, presentation 1 yardstick approach is that it would give the designated 2 provider an ongoing incentive to get the best deal for 3 customers. This is in fact a weakness of the approach. 4 A competitive bidding process gives all potential 5 standard supply service providers this incentive not 6 just the local distribution company. 7 A further concern with the proposed 8 yardstick approach for standard supply service is that 9 it would tilt the unregulated side of the retail market 10 heavily in favour of the providers of the service. 11 They alone would be permitted to develop their 12 competitive market capabilities relying on expertise, 13 contracts and capabilities they developed to provide 14 standard supply service. This is an opportunity that 15 should not be confined to a subset of the potential 16 competitors. 17 In addition, as compared to the 18 proposed yardstick approach, a competitive bidding 19 process is likely to involve less expense and 20 regulatory costs. 21 Both approaches will require 22 difficult and possibly contentious matters first to 23 be -- excuse me -- difficult and possibly contentious 24 matters first be resolved in setting up the mechanism. 25 The proposed yardstick approach, 26 however, would also create a number of additional 27 regulatory difficulties, specifically: ongoing 28 oversight of the providers; contracting practices would 96 RONAYNE, presentation 1 be needed to ensure that they are prudent; oversight 2 would also be needed to ensure proper assignment of 3 costs and contracts between the providers to standard 4 supply service activities and their unregulated 5 activities. 6 Under a yardstick approach, the Board 7 would also be required to examine the service 8 providers' portfolio of contracts annually for the 9 purpose of setting a benchmark price. 10 For these reasons, a competitive 11 bidding process for a standard supply service we 12 believe is clearly preferred. Saying that process is 13 preferred is not the same as saying however that a 14 fixed-price offer should be made. Rather, a careful 15 accounting of the likely costs and potential benefits 16 of this approach is also needed. 17 In this regard, there are competition 18 and efficiency costs inherent in any fixed-price 19 approach for standard supply service that should be 20 taken into account. Any fixed-price approach will 21 require that an explicit tradeoff be made between 22 restricting the mobility of standard supply service 23 customers or having these customers face higher 24 electricity costs. These added costs would be to cover 25 the additional risk that standard supply service 26 providers will face in order to support the ability of 27 some consumers to move strategically on and off the 28 service. 97 RONAYNE, presentation 1 A fixed-price standard supply service 2 will also impede beneficial price signals and the 3 potential for the demand side response associated with 4 a spot price pass-through mechanism. A further cost of 5 any fixed-price standard supply service approach is 6 that it would impede the development of unregulated 7 retail market offerings. Providing a fixed-price 8 standard supply service may not so much provide a 9 measure for unregulated supply service offerings as 10 prevent any such offerings from being made. 11 Finally, setting up and operating a 12 competitive option process for standard supply service 13 would involve significant incremental costs and 14 complexities. 15 On the potential incremental benefits 16 of a fixed price standard supply service, as I 17 discussed previously, it is not clear that these will 18 be substantial when weighed against the potential 19 costs. However, the case for such benefits is further 20 weakened when considered in the specific context of the 21 Ontario market for generation. 22 A competitive process to provide 23 standard supply service will not alter the fact that 24 the generation market on which bids will be based is 25 not competitive. If a substantial amount of demand is 26 being bid out, competitors will be required to obtain 27 some or all of their power needs from Ontario power 28 generation. 98 RONAYNE, presentation 1 As provided in the Market Power 2 Mitigation Agreement, a projected 9 per cent of this 3 power will be price capped at 3.8 cents. Having 4 competing retailers contracting for this power for the 5 purposes of a competitive process may only add 6 unnecessary costs, as compared to allowing the price 7 cap benefits to be passed on to consumers through the 8 spot market. 9 A secondary area of alleged concern 10 regarding the use of a spot price pass-through 11 mechanism is that it will prevent sufficient new 12 generation from being built. The basis for this view 13 is that it will not sufficiently promote the 14 development of intermediate contract and futures 15 markets as too many consumers will be purchasing from 16 the spot market. We see no substantive basis for this 17 argument. It relies on consumers being immobile off a 18 standard supply service based on the spot market. 19 As I discussed previously, this 20 assertion applies only to a subset of consumers, 21 principally small households. 22 The argument also relies on the view 23 that the spot market will not support efficient 24 intermediate contracts. Fixed price retailed supply 25 contracts, however, are not needed to support such 26 contracting and the development of new generation. 27 Hedging around the spot market can achieve the same 28 end. 99 RONAYNE, presentation 1 Moreover, as stated in the background 2 analysis prepared for the Competition Bureau, for the 3 hearing, at page 26, if I can quote: 4 "Of all the markets for 5 electricity, intermediate 6 markets are the most resilient 7 and innovative. Generators with 8 substantial assets to protect 9 have the incentive to develop 10 innovative contractual forms. 11 Financial agents consisting of 12 large financial institutions and 13 energy trading organizations are 14 well able to develop products 15 suitable for the contract 16 market." (As read) 17 We concur with this statement and 18 note that it is supported by electricity developments 19 elsewhere. 20 As indicated in the background 21 analysis prepared on behalf of the Bureau, and 22 acknowledged during the technical conference, there is 23 much merchant power generation being established in 24 electricity markets in the U.S., even in areas where 25 the market structure is less well defined than in 26 Ontario. This indicates that generators, financial 27 institutions and energy trading organizations are, 28 indeed, adapting well to the new reality of competitive 100 RONAYNE, presentation 1 electricity markets. 2 The third alleged area of economic 3 concern pertaining to a spot price pass-through 4 mechanism consists of a number of assertions raised in 5 relation to Ontario Power Generation's dominance over 6 electricity generation and market power mitigation. 7 These assertions include the 8 following. Other standard supply service options will 9 better promote entry as a way to mitigate Ontario Power 10 Generation's market power. The Market Power Mitigation 11 Agreement allows Ontario Power Generate to discriminate 12 among customer groups while meeting its 3.8 per cent 13 price cap. 14 Under a spot price pass-through 15 mechanism, standard supply customers are likely to be 16 on the negative end of such price discrimination. 17 A third assertion, the Market Power 18 Mitigation Agreement will create excessive price 19 volatility for standard supply service customers under 20 a spot market price pass-through mechanism. 21 On the first of these assertions, 22 entry or the threat of it can indeed be an effective 23 constraint against the exercise of market power. 24 Moreover, removing inefficient or unnecessary 25 impediments to entry is in general a good thing to do. 26 Ontario has in fact made good progress in this 27 direction by providing a regulatory regime to allow all 28 generators access to the provincial electricity system. 101 RONAYNE, presentation 1 However, promoting entry merely for 2 the purpose of mitigating market power is an 3 inefficient way to deal with the problem. Falsely 4 making entry easy by removing the risk that should be 5 borne by entrants and financial intermediaries is more 6 likely to lead to inefficient investment and higher 7 costs than significant pro-competitive benefits. 8 The second of these issues, we do not 9 see a compelling reason why standard supply service 10 under a spot market price pass-through mechanism would 11 result in a significantly higher average price for 12 consumers on standard supply service. Nevertheless, if 13 a compelling argument can be put forward that this 14 would happen, it should not be dealt with through the 15 use of a less efficient standard supply service option. 16 Rather, it should be managed through other available 17 mechanisms, such as related restrictions in Ontario 18 Power Generation's licence. 19 On the third issue, it is possible, 20 but not necessarily the case, that spot market based 21 standard supply service will result in greater price 22 volatility under market power. However, if it does, 23 reliance on a fixed price standard supply service will 24 eliminate one possible means to counter this market 25 power, demand-side response. 26 One final point I would like to make 27 in regard to this part of my presentation is in regard 28 to the view that a major benefit of a fixed price 102 RONAYNE, presentation 1 standard supply service, especially a yardstick 2 approach, is that it would provide an effective 3 mechanism for achieving environmental objectives. 4 The Competition Bureau concurs that 5 environmental imperatives should be a key factor in the 6 electricity restructuring process. However, adopting 7 an inefficient mechanism for providing standard supply 8 service would be a costly way to achieve these 9 imperatives. 10 To sum up this part of my 11 presentation, we believe that when the arguments for 12 and against using the spot market price pass-through 13 mechanism as a basis for standard supply service are 14 weighed up, they support the approach as the best 15 available in the current Ontario electricity market 16 framework. 17 However, if the Board believes that a 18 fixed price option should be made available, it should 19 be limited to small volume consumers and based on a 20 competitive option approach. 21 Regarding our position then on the 22 remaining issues under consideration, I will rely 23 principally on the written material in our earlier 24 submission. I would like to emphasize, however, that 25 the underlying concern for these positions is to ensure 26 that there is effective structural separation between 27 competitive and regulated activities. Businesses 28 should not gain an undue competitive advantage in the 103 RONAYNE, presentation 1 supply of competitive products, merely as a result of 2 them also supplying a legislatively required and 3 regulated service. 4 We believe that the restrictions in 5 the Standard Supply Service Code, on the basis of 6 available information, are consistent with this 7 viewpoint. 8 This concludes my oral presentation. 9 I would be happy to respond to any questions the Board 10 or staff may have. 11 Thank you. 12 THE CHAIRMAN: Thank you, 13 Mr. Ronayne. 14 Questions from staff? 15 MS O'REILLY: I have just one 16 question. I hope it is not unfair. It is based on the 17 background reports that accompanied your submission. 18 On page 22 of that report, just at 19 the end of the first paragraph, it says: 20 "Under the spot price mechanism, 21 customers will see actual 22 average market prices, and to 23 the extent that small customers 24 have consumption patterns 25 similar to their class load 26 profiles, these prices will 27 reflect their consumption 28 choices." (As read) 104 RONAYNE, presentation 1 I was wondering if that statement 2 meant that the establishment of load profiles based on 3 customer classes is a necessary condition to ensure 4 that the spot market pass-through mechanism is a fair 5 mechanism? 6 MR. RONAYNE: I can't speak for Gene 7 Meehan and Anne Selting on this particular point, but I 8 will give you the benefit of my level of knowledge, if 9 that's okay. 10 Load profiling, if I can understand 11 the question there, it's whether load profiling is 12 necessary for a spot price pass-through mechanism to 13 work well? 14 MS O'REILLY: Whether that would be 15 the appropriate way, I guess, for small customers to be 16 able to understand their own average consumption. 17 MR. RONAYNE: I would say that, yes, 18 understanding what your own load profile would be would 19 be something that would be of use to consumers. They 20 would be able to understand perhaps that at peak during 21 your average day, say when everybody is coming home and 22 turning on all the appliances and the lights and 23 everything else, that your electricity -- that the 24 actual price of electricity is going to be higher at 25 that particular point in time. 26 The difficulty is load profiling and 27 all of these things have their greatest benefit in the 28 context of a real time metering situation, where you 105 RONAYNE, presentation 1 can actually see what the prices are that you are 2 providing, or that you are actually paying at any 3 particular point in time. 4 The benefits tend to decline as you 5 move further and further away from that particular 6 signal. Now, there is one level of movement away, 7 which is moving to a monthly spot price pass-through 8 mechanism, and then there are other movements away 9 which are going to fixed price options. These 10 provide -- while you may have some kind of incentive as 11 a conscientious consumer of energy, knowing what your 12 load profile is to try to cut down during peak periods 13 in order to lower overall costs, there is no direct 14 incentive to do that under any of these mechanisms. 15 But that's not a fault of spot price pass-through 16 mechanism monthly based. That's just the realities of 17 the existing metering capabilities. 18 So I guess I am making a short answer 19 long. I think there are benefits certainly in 20 providing the load profiles, but the financial 21 incentives don't necessarily match up directly with 22 that under any of these proposals. 23 MS O'REILLY: I am not sure that I 24 understood what you mean by your very last statement. 25 What I meant by "load profiling methodology" is 26 something that as a residential consumer is consistent 27 with other residential consumers. Some would show, 28 generally, when I would be using my power, as opposed 106 RONAYNE, presentation 1 to just one price for all customers. 2 MR. RONAYNE: I think for any -- 3 MS O'REILLY: Or one load profile for 4 all customers. 5 MR. RONAYNE: I think load profiling 6 to some extent is just a fundamental requirement for 7 restructuring if you are going to start putting price 8 signals in place. 9 You will have to do a certain amount 10 of load profiling, otherwise you will just have a lot 11 of issues around essentially cross-subsidization. 12 Those that have good load profiles, they tend not to be 13 I guess "peaky," if you want to call it, will end up 14 paying the same amount of power as those who are -- the 15 same price as though who are "peaky". If you want to 16 do this right and if you want to start having people 17 paying the proper price for power, then you have to 18 start load profiles. 19 MS O'REILLY: Thank you. 20 MEMBER HIGGIN: I would just like to 21 ask you your views and I guess your assumptions 22 regarding the Market Power Mitigation Agreement and how 23 that relates to your views on the spot price 24 pass-through mechanism. 25 First of all, dealing with what 26 assumptions are you making regarding both the cap, 27 shall we call that, and also what kind of volatility 28 may occur within the cap over the period of the year 107 RONAYNE, presentation 1 and then there is other, quotes, "10 per cent" which is 2 not subject to the cap, and how that may impact on the 3 spot price mechanism and on consumers. Can I just try 4 to get your assumptions. 5 It is on pages 29 and 30 of your 6 submission. This is the basic views, but if I could 7 just get the benefit of your views on those issues. 8 MR. RONAYNE: I think 29 and 30 would 9 be Gene Meehan and Anne Selting's background report, 10 which I can't say for sure the way they viewed this is 11 exactly the same as I do. This was developed as 12 background information analysis for our position, very 13 good background analysis. 14 My own view is this and there was a 15 discussion in the Technical Conference, and if you have 16 read the transcript I went through actually a series of 17 questions with Seabron Adamson around what could happen 18 as far as volatility in the spot market price 19 pass-through under the market power mitigation 20 agreement. 21 One of the points brought up there 22 was that if there are some periods of time during which 23 Ontario Power Generation has market power, and there 24 are other times when they don't have market power, in 25 order to get to the 3.8 cent average they may exercise 26 that market power in let's say a stronger fashion 27 during those periods when they have more market power. 28 It is not clear, however, that that 108 RONAYNE, presentation 1 will happen. To determine whether they will just have 2 market power just about at any time they want, or 3 whether it will be at particular points in time, would 4 require a very careful analysis of the actual market 5 conditions. 6 So I don't really have an assumption 7 about how that is going to play out in the market down 8 the road. But what we are saying here is that either 9 way that doesn't -- whether they take average prices, 10 in which case the spot market price is going to be 11 level and it is not going to be volatile, or whether 12 they in fact have to take higher prices during periods 13 when they have very strong market power, there is a 14 good argument for a spot price pass-through mechanism, 15 or at least in one instance the arguments for a 16 fixed-price mechanism are weaker. 17 In the other instance you have an 18 argument in favour of a spot market price pass-through 19 mechanism, which is that some demand side response can 20 act as a constraint against the exercise of market 21 power during those periods. 22 MEMBER HIGGIN: Do you have any 23 comments on the, quotes, "10 per cent," the other 10 24 per cent and how much volatility could occur with that 25 portion of the IMO administered market? 26 MR. RONAYNE: I think there has been 27 a lot of discussion around the market power mitigation 28 agreement and not a real good analysis of what exactly 109 RONAYNE, presentation 1 it will do. 2 The 10 per cent is a projected 10 per 3 cent. It is not a fixed 10 per cent. 4 To say that Ontario Power Generation 5 will have an incentive, will always get 10 per cent 6 from -- will always have 10 per cent of its supply 7 unregulated is really not the case. 8 It may actually be zero per cent and 9 it may actually be 20 per cent, depending on what 10 happens in the marketplace. 11 A key part that maybe is 12 misrepresented or not understood in the market power 13 mitigation agreement is that 90 per cent is estimated 14 beforehand. So in a sense you can take that out of the 15 equation. If Ontario Power Generation tries to take 16 too much power out of the marketplace, they are still 17 responsible for 90 per cent projected at 3.8 cents. 18 They will have to pay the higher market price in order 19 to obtain that. 20 So in a sense there has been an 21 argument that the market power mitigation agreement is 22 not going to work and prices will be high, particularly 23 for that 10 per cent, or whatever it is and for other 24 market service providers. 25 I don't think that is necessarily the 26 case and I would like to see a really good analysis to 27 establish that. 28 But on back of that, I don't see how 110 RONAYNE, presentation 1 providing a fixed price approach is really going to 2 deal with that market power. If it exists and Ontario 3 Power Generation has that market power, it is kind of 4 difficult for me to see how a fixed price approach is 5 somehow going to get rid of it. 6 Really, you should address it in a 7 more direct fashion. 8 MEMBER HIGGIN: Thank you very much, 9 Mr. Ronayne. 10 THE CHAIRMAN: I had a question, in 11 the last page of your short brief, or at least the 12 concluding remarks. You refer to the price volatility 13 and there is concern about that that could be managed 14 by allowing budget billing. 15 Help me understand, if you will, the 16 difference between budget billing and smoothing of spot 17 market prices. 18 MR. RONAYNE: The key difference is 19 that the price that you pay for the commodity under 20 budget billing is the monthly price pass-through and 21 that's what you see. That's the price signal that you 22 get. If you economize you can economize on that 23 monthly price. 24 With a smoothing mechanism the price 25 signals become more jumbled. This is my understanding. 26 You are losing the benefit really of a clearer price 27 signal, a monthly price signal, by going to, say, a 28 three month smoothing mechanism, as opposed to relying 111 RONAYNE, presentation 1 on budget billing and not interfering with that monthly 2 price signal. 3 THE CHAIRMAN: Thank you. 4 I think that concludes the 5 questioning. 6 Thank you, gentlemen, for your 7 submissions this morning. 8 MR. RONAYNE: Thank you. 9 THE CHAIRMAN: Is Mr. Janigan in the 10 audience? 11 MR. JANIGAN: Yes, I am, 12 Mr. Chairman. 13 Certainly we would be prepared to go 14 after lunch. If it is possible that we could have 15 until 2:15 on that. Would that be unreasonable? 16 MS O'REILLY: Could you make it by 17 2:00? 18 MR. JANIGAN: We will compromise at 19 2:00. That would be fine. 20 THE CHAIRMAN: Agreed. Thank you. 21 Then we will convene once again at 22 two o'clock this afternoon. 23 Thank you very much. 24 --- Lunch recess at 1242 25 --- Upon resuming at 1410 26 THE CHAIRMAN: Good afternoon. 27 Please be seated. 28 We are here this afternoon to hear 112 RONAYNE, presentation 1 first from the Vulnerable Energy Consumers Coalition. 2 Mr. Janigan, do you want to lead it 3 off and introduce your colleagues? 4 PRESENTATION 5 MR. JANIGAN: Yes. Thank you very 6 much, Mr. Chair. 7 I am present here today with John 8 Todd of Econalysis Consulting who has presented the 9 alternate proposal that is before the Board today. 10 In dealing with this presentation I 11 was struck by the similarity in my position to one 12 which Alan Fotheringham frequently -- or a line that 13 Alan Fotheringham frequently uses that he feels like 14 Zsa Zsa Gabor's eighth husband: I know what I'm 15 supposed to do but I don't know if I can make it 16 interesting. 17 However, given that stricture, we 18 believe that this exercise is primarily in conformity 19 and in furtherance with the Electricity Act's 20 objectives that are contained in section 1, in 21 particular section 1(a), (c) and (d) of the Electricity 22 Act. In particular: 23 "to facilitate competition in 24 the generation and sale of 25 electricity and to facilitate a 26 smooth transition to 27 competition". (As read) 28 We have some very practical concerns 113 JANIGAN/TODD, presentation 1 in light of the necessity to facilitate a smooth 2 transition to competition. We have been to school in 3 some respects on the experience in telecommunications, 4 particularly in the encouragement or the opening up of 5 the long distance market for competition, particularly 6 among low volume residential consumers. 7 Our centre recently did a study on 8 the impact of the introduction of long distance 9 competition among residential consumers and found that 10 over five years after long distance competition was 11 introduced most residential customers had stayed with 12 the incumbent supplier, notwithstanding that most of 13 them were paying rates that were in excess of what was 14 offered -- substantially in excess of what was offered 15 by the competitors and, in fact, most of those 16 customers that had stayed -- and this was approximately 17 87 per cent of the residential market -- had seen no 18 discounts. 19 This situation only began to change 20 in 1998, primarily as a result of competitive pressures 21 to market a range of the telecom services to the 22 customer. We have seen over the last year or so in 23 telecommunications a rapid decline in long distance 24 rates, to the effect that long distance service is now 25 a loss leader among telecommunication services. 26 However, this is illustrative of the 27 fact that market power of an established incumbent is 28 real, it is a real phenomenon, and customer inertia is 114 JANIGAN/TODD, presentation 1 real, particularly with an established player. It must 2 be recognized that a significant majority of customers 3 in this particular circumstance will elect to stay with 4 their current distributor. 5 Customers also appear to value the 6 choice to stay with their old supplier. In a survey 7 that was done for our centre by Angus Reid in June of 8 this year of 1,500 Canadians, 93 per cent agreed that 9 customers should be allowed to stay with their existing 10 supplier if they want to. 11 The restructuring of the electricity 12 industry has largely gone forward as a result of 13 government and industry-driven pressures. There has 14 been little impetus from the residential market, with 15 the exception, perhaps, of the consumer elites for 16 change. The expectations among the consumer market 17 that had been raised are largely that the change will 18 be beneficial and we will see that change in terms of 19 prices. 20 In the survey I recently referred to, 21 69 per cent of respondents in the survey stated, 22 however, they were not well informed to make decisions 23 about switching companies offering electrical service. 24 Notwithstanding that fact, 71 per cent felt that the 25 issue of choice was important. 26 We are concerned with this very 27 confusing picture that is presented by the views of 28 customers. We are concerned that any process put in 115 JANIGAN/TODD, presentation 1 place to provide standard supply not add to the 2 confusion or provoke resentment over the end results. 3 We are not anxious to see the 4 consumer participation concerns and the 5 misrepresentation in part that have accompanied the 6 penetration of competition in natural gas repeated in 7 the electricity field. 8 Interestingly enough, the survey 9 results for the reasons why respondents have switched 10 natural gas suppliers report that 6 per cent said they 11 were misled and 8 per cent said they weren't informed. 12 These kinds of results will not be acceptable for 13 electricity. 14 Now, before we discuss the proposals 15 before the Board there are some general questions, some 16 of a collateral nature, some going to the heart of this 17 proceeding, that we would like to address. 18 We would ask you not to go down the 19 road of revising the terms of the Affiliates 20 Relationship Code. There are important consumer 21 protection principles that are implicit in the ARC that 22 will be unravelled by any process that does not give 23 primacy to consumer protection and privacy. 24 Principally we are referring to 25 section 2.5.7 involving the transfer of customers to 26 affiliate without written consent. The provision 27 associated with written consent reflects basic -- very 28 basic thinking on privacy codes, including the CSA 116 JANIGAN/TODD, presentation 1 model code which has been incorporated into Bill C-54 2 which is before the Parliament today. 3 It should not be compromised, nor 4 should there be any attempt to compromise those 5 sections that involve the levelling of the playing 6 field. 7 Secondly, we have read and commented 8 upon the submissions previously made in this proceeding 9 by Municipal Electric Association, submissions to the 10 effect that the Board is without jurisdiction to 11 approve this Code. 12 The argument involves the 13 manipulation of section 29 and section 78 to arrive at 14 a result that the 250 MEUs must propose any rate before 15 the Board can approve it. 16 We have read this analysis and we 17 would suggest that this is a dog chasing its own tail. 18 We believe that the Board's actions in this matter 19 constitute a code-making under section 73 of the 20 OEB Act and, in any event, section 129(1)(b) provides 21 for an interim order that is not time limited as 22 suggested by the MEA. 23 To submit that the legislation is not 24 concerned with default customers we believe is flawed 25 given the wording of section 29(1) and, further, the 26 wording of section 78(4) and section 78(3) on its face 27 emphasizes the difference between rate-setting 28 customers under a section 29 order. 117 JANIGAN/TODD, presentation 1 We suggest that the jurisdictional 2 challenge accordingly be dismissed. 3 Further with respect to the proposals 4 that are before the Board, the Board staff, a so-called 5 straw man spot price pass-through proposal, has been 6 presented and, in fairness, it is a model which has 7 several commendable features. 8 Number one, it is market based. 9 Number two, it is easily calculated 10 and can be implemented without much regulatory to-do. 11 However, in all fairness to it, it 12 is -- and in all fairness, I suppose, to the current 13 leader of the Progressive Conservative Party -- it is 14 the Joe Clark of proposals. It is, no one is extremely 15 wild about it, but it appears to have the least 16 detrimental qualities and commends itself accordingly. 17 We are concerned about what it 18 doesn't do. It is not transparent and sends no price 19 signal to the customer. The customer pays after the 20 event occurs -- after the monthly price events occur. 21 There are potential volatility 22 problems. 23 A study by Econalysis in June of 1999 24 that was filed in this proceeding by ENERconnect shows 25 that electricity prices are much more volatile than 26 gasoline prices. Customers currently buy gas in what 27 is, in effect, a spot market for gasoline at the pump. 28 Study after study have shown that the pump price 118 JANIGAN/TODD, presentation 1 changes effectively mirror the commodity price changes. 2 Notwithstanding this fact there have 3 been at least five investigations triggered by 4 political and consumer pressure by the Competition 5 Bureau, and recently, as recently as last year, a call 6 to arms by that noted market interventionist, the 7 current Premier of Ontario, in reaction to a gasoline 8 price spike. 9 We are concerned that a similar 10 problem may occur with respect to electricity pricing 11 which may have a similar if not more strenuous outcry 12 if in fact the effects of price volatility are not 13 muted. 14 Yes, as we have noted, the problem 15 may be mitigated in part with monthly averaging and 16 bill payment programs, but the likelihood of consumer 17 dissatisfaction with price spikes is high. 18 You may note that in the recent 19 outcry the consumer complaints did not seem to be 20 mollified by the fact that lockstep decreases in 21 gasoline prices had proceeded the current increases. 22 As well, the spot price pass-through 23 does nothing to develop an intermediate market for 24 electricity, as we have outlined in our paper, which we 25 believe is important enabling consumers to allocate 26 price risk. 27 Our proposal involves a bidding 28 process which the utility would operate and would ask 119 JANIGAN/TODD, presentation 1 for bids on a number of options to supply standard 2 supply. There is no risk for the distributor, it 3 enables the customers to know what price they are 4 paying in advance, and it sends a forward price signal 5 that enables customers to modify behaviour. In 6 addition, it may offer an opportunity for customers to 7 get a better price or deal through the bidding process, 8 particularly if there is co-ordination between 9 utilities and the bidding process. 10 There have been a number of 11 criticisms that have been levelled at this proposal 12 during the course of the proceedings and I would ask 13 Mr. Todd to deal with some of the more trenchant of 14 those criticisms. They include problems associated 15 with -- anticipated problems associated with regulatory 16 oversight; lack of homogeneity among different 17 utilities offering the SSS offering; as well, what 18 happens if nobody bids or the bid is problematic. 19 I will ask Mr. Todd to deal with this 20 section. 21 PRESENTATION 22 MR. TODD: Good afternoon. 23 Firstly, to comment on the regulatory 24 burden issue or oversight required, I would submit that 25 there in fact is not much regulatory burden involved. 26 The bidding process would be the test 27 of reasonableness of the prices being charged. They 28 would not require explicit oversight of the Board, 120 JANIGAN/TODD, presentation 1 except to establish, within the Code presumably, 2 requirements for the bidding process to ensure that it 3 is well publicized so there can be a number of 4 competitive bids come in; to ensure that sufficient 5 information is available to potential bidders regarding 6 load profiles of the municipality in which they are 7 bidding; and other information so they can make a 8 competitive bid, that type of thing. 9 By providing a reasonable opportunity 10 for the competitive bids to come in, the market will 11 determine the price and there will be no more need to 12 regulate the price itself than there would be for the 13 Board to regulate the direct purchase market. 14 In essence, the proposal is giving 15 customers access to the competitive marketplace in a 16 more cost-effective way than having to rely on 17 door-to-door sales or large advertising campaigns. 18 In conclusion, my view is that the 19 regulatory burden issue is not an issue at all in this 20 proceeding. 21 Second, there have been suggestions 22 that prices may differ across MEUs. 23 I would like to point out that under 24 the spot price pass-through the price that customers of 25 any MEU will pay will depend on the average load 26 profile of customers in that particular MEU. So an MEU 27 that has a large proportion of electric customers -- 28 electric heating customers, for example, because there 121 JANIGAN/TODD, presentation 1 is no natural gas in the area -- would have a different 2 load profile than, say, the City of Toronto or other 3 areas where gas service is available. 4 Customers consume electricity 5 differently in different jurisdictions. Therefore the 6 profile of the purchases from the spot market of an MEU 7 will differ for different MEUs and, therefore, the 8 average price that they are passing through to 9 customers will differ across MEUs. 10 So the issue of prices varying across 11 MEUs is there regardless of the approach being taken. 12 Similarly, with the bidding process 13 proposed one of the relevant factors in making bids 14 will be the average load profile of customers in a 15 particular MEU area and therefore bids, one would 16 expect, will differ. 17 Third, there has been an issue raised 18 with respect to the timing of when bids would be made. 19 There is concern, obviously, that if every MEU in the 20 province is looking at the same entry date, the 21 intermediate market could be overloaded in terms of 22 trying to accommodate that, and that would cause 23 failures probably of the secondary market. 24 Clearly, there should be some 25 flexibility within the MEUs in terms of the timing of 26 introducing the bidding process and making offers 27 available to the customers spread through the year. 28 Fourth, there has been some 122 JANIGAN/TODD, presentation 1 suggestion that there might be a risk that there would 2 be no bids. 3 First of all, I should say that is 4 probably unlikely in the Ontario case. There are a 5 number of parties, coalitions of municipal electric 6 utilities, OBGI, other external bodies such as 7 Hydro-Qu‚bec, that display some interest in the 8 marketplace, as well as existing marketers and a number 9 of international trading companies, all of whom would 10 see this as an opportunity to establish themselves in 11 the Ontario market. 12 If there is in fact nobody who is 13 prepared to make offers to customers through this 14 vehicle, which is a very low cost way to make a product 15 offering to customers, it would say something about 16 competition in the market generally. I would be rather 17 fearful that if a high cost way of marketing is the 18 only way to bring competitive alternatives to the 19 marketplace, there would be even fewer alternatives 20 available. 21 In the worst case alternative, 22 clearly there would have to be a failsafe, if you want, 23 given the Market Power Mitigation Agreement. It would 24 be quite reasonable to have a failsafe which would have 25 a fixed price offered by the utilities, such as 3.8 26 cents, with a variance account. That gets into some of 27 the administrative complexities that would best be 28 avoided. 123 JANIGAN/TODD, presentation 1 As I say, this would be envisaged as 2 a failsafe only, which is very unlikely to have to be 3 called upon. 4 That addresses the four issues raised 5 by Mr. Janigan. 6 MR. JANIGAN: Thank you. 7 Mr. Chairman. That in essence concludes our 8 presentation. We think our model both meets the 9 criteria that was set out by Board staff in the paper, 10 as well as the objectives set out in the Act. 11 We would be happy to entertain any 12 questions on our proposal. 13 THE CHAIRMAN: Thank you very much. 14 Questions? 15 MS O'REILLY: I have some very short 16 questions. 17 In your model, Mr. Todd, you have the 18 distributor acting as a consignment retailer, choosing 19 certain suppliers. Once they have chosen, would other 20 suppliers or other retailers be able to compete in that 21 market? What value would you see them providing, other 22 new retailers providing, that wouldn't be provided 23 through the distributor? 24 MR. TODD: There would be no 25 prohibition on other marketers coming in offering 26 alternatives. In order not to shut out the competitive 27 non-SSS marketplace, my suggestion was that the SSS 28 offers would be limited to one-year time frames. 124 JANIGAN/TODD, presentation 1 If this market were to go the route 2 of the natural gas market, alterative suppliers could 3 have two-, three-, five-year pricing arrangements, not 4 necessarily fixed for that term, but could be pre-set 5 rates for each year within that term. So they would be 6 able to offer distinct products to the marketplace and 7 attempt to compete. 8 Clearly, just looking at marketing 9 costs, comparing marketing costs, it would be difficult 10 to compete with this form of SSS offer head-on, a 11 one-year price versus a one-year price. That is one of 12 the attractions from the customer's perspective. 13 If the goal of this exercise is to 14 bring value to customers, price advantages, we should 15 be giving them access to the competitive market in the 16 most cost-effective way. We believe that this does 17 that and at the same time allows marketers to solicit 18 customers at any time with other pricing mechanisms. 19 MS O'REILLY: The experts engaged by 20 the Competition Bureau suggested the possibility of two 21 types of standard supply methodology where the larger 22 customers would see the spot price pass-through and 23 smaller customers would be offered a fixed rate. 24 I wondered if you could comment on 25 that type of proposal. 26 MR. TODD: I think it would be quite 27 reasonable to have a standard supply service for 28 residential customers as a fixed rate and a spot price 125 JANIGAN/TODD, presentation 1 for the large volume market. Experience in other 2 jurisdictions with electricity, as well as experience 3 with gas in Ontario and elsewhere and in 4 telecommunications, suggests that for larger volume 5 customers it was worth investing more in getting 6 knowledgeable in the marketplace, in understanding the 7 options. There is less confusion in that end of the 8 market. 9 Therefore, a first implication of 10 that is that there is a much higher tendency to go to 11 direct purchase options in any case and making the SSS 12 kind of irrelevant for large volume customers. 13 Secondly, they would be better able to deal with a spot 14 price pass-through, understand what it is, and seek 15 alternatives if they don't like it. 16 MS O'REILLY: Thank you. 17 MEMBER HIGGIN: Did you relate your 18 options to the options that the LDC has to provide 19 standard supply service directly, affiliate and third 20 party? 21 I take it that your bidding process 22 would be a direct mechanism; i.e., the LDC would look 23 for a third party. Is that bypassing or not the 24 affiliate? That is the question. 25 MR. TODD: As far as I am concerned, 26 there is no requirement to bypass the affiliate. The 27 affiliate presumably could be entitled to bid along 28 with anybody else, provided the bidding process was 126 JANIGAN/TODD, presentation 1 fully transparent and that there was no opportunity for 2 skewing the result in favour of the affiliate. The 3 lowest price is the lowest price. 4 MEMBER HIGGIN: I presume in your 5 model the ultimate supply is from the wholesale market 6 by whoever is going to be the supplier, right? 7 That is the source. It will come 8 from the wholesale market? 9 MR. TODD: Yes, which could be 10 ultimately from the IMO or -- 11 MEMBER HIGGIN: Or bilateral or any 12 other arrangement. 13 MR. TODD: Yes. It could be a new 14 generation plant. 15 MEMBER HIGGIN: Where in your model 16 does the co-operative buying approach -- if we talk 17 about ENERconnect, for example, as a co-operative for a 18 number of utilities. How does that fit with your 19 process and the procurement process, the bidding and 20 the approval of the bidding process? 21 MR. TODD: It would not fit tidily 22 with all of the arrangements that ENERconnect appears 23 to have that basically buying groups could sponsor the 24 bidding process and co-ordinate it. 25 For example, they could put out a 26 single set of RFPs in a way that they feel would work 27 best. 28 One thing I mentioned earlier was the 127 JANIGAN/TODD, presentation 1 staggering of the bids for different municipalities. A 2 buying group might say: "Okay, what we are going to do 3 is take our 100 members and we will spread those out 4 through the year in order to enable the secondary 5 market to serve it as efficiently as possible." 6 So the ENERconnect organization as a 7 partnership would be in a position to manage that 8 process. They could prepare the bidding documents on a 9 standardized basis for everybody. They could make the 10 whole process much more efficient, ensure that it 11 complies with any Board directives, and implement the 12 entire process in an efficient way. 13 It clearly could not serve as a 14 procurement organization itself except through, in 15 effect, an affiliate of the group in terms of supplying 16 power to the individual members because we can't 17 designate who procures the power. It would be done 18 through the bidding process. 19 MEMBER HIGGIN: Just come back then 20 to the regulatory burden, we will call it, associated 21 with your model. In a nutshell, what can you see as 22 being the key elements or the key parts of the 23 regulatory approval process? 24 You seem to suggest, for example, 25 standard terms and conditions of contracting as 26 something that the Board should "approve" as part of 27 the model. Are we only, in your view, looking 28 retrospectively at the result? Does one regulate based 128 JANIGAN/TODD, presentation 1 on following a process or on the result? 2 MR. TODD: It would be regulated on 3 the basis of the process, which would be perhaps 4 contained in the relevant code or codes. Bidding is a 5 very standard form. There are lots of government 6 requirements for bidding processes in terms of 7 disclosure of relevant information, making sure that 8 parties are fully aware of it, publicizing how to find 9 out about it. 10 There may be certain protection 11 clauses that should be in, such as reserving the right 12 to reject all the bids if they all come in at 10 cents 13 a kilowatt-hour, or if they are unreasonable or if 14 there are hints of any bid rigging that has gone on. 15 You know, those types of -- 16 MEMBER HIGGIN: One would expect the 17 3.8 cents -- 18 MR. TODD: One would expect it would 19 probably be pretty close to the 3.8 cents in the first 20 three years, which is one of the treats or advantages 21 that we have. In effect, we have three years of a 22 transition to evolve into a competitive pricing 23 structure. 24 This mechanism might help get players 25 into the marketplace and get, shall we say, any 26 problems in the procedure worked out over that 27 three-year period before the markets really opened up 28 to wider variances in prices. 129 JANIGAN/TODD, presentation 1 MEMBER HIGGIN: The advocates of the 2 spot price or the spot market say that it is if not 3 necessarily the lowest available price, it is an 4 available and reasonably low priced. What do you think 5 will be the difference relative to that criterion? 6 MR. TODD: One would expect, 7 according to economic principles, that the spot price 8 will average out to be the lowest price in the long 9 run. In any particular year, it may or may not be the 10 lowest price. 11 Over the long haul, there should be a 12 premium paid for removing the risk of having a fixed 13 price. Customers don't like risk, and by and large 14 customers are prepared to pay for the removal of their 15 risk or the reduction of their risk. 16 I would say that certainly we cannot 17 know in advance for any particular year that the spot 18 price would be lower. We would expect it to be lower 19 in the long run, but they are different products: spot 20 price versus a fixed price product. 21 The important thing is that whatever 22 fixed price products are out there have a competitively 23 determined price. One concern we have is that by 24 market mechanisms on their own, there may be few 25 competitors in many regions of the province that are 26 actively out there trying to sell their product to 27 customers, and there may not be enough competitive 28 behaviour to ensure that the pricing itself is really a 130 JANIGAN/TODD, presentation 1 competitively determined price. 2 This bidding process comes as close 3 as you can to being assured that at least one fixed 4 price product that is made available to customers will 5 be priced through effective competition. And that will 6 serve as a good reference point for all fixed price 7 pricing. 8 MEMBER HIGGIN: Thank you very much. 9 THE CHAIRMAN: Thank you. 10 Mr. Todd, do you think that if you 11 had the bidding process as opposed to the spot price 12 pass-through, there would be greater variance in the 13 price that ratepayers would pay in different parts of 14 the province under the bidding process rather than the 15 pass-through? 16 The reason I asked the question is 17 whether or not the size of the utility would give the 18 kind of buying power that a smaller utility would not 19 have. 20 MR. TODD: Well, first of all, in 21 entering the secondary market, the intermediate market, 22 it may actually be an advantage to being smaller in 23 that there will be less risk for the supplier in taking 24 on a relatively small block of power, and there may be 25 a larger risk premium if somebody was going to serve 26 Toronto Hydro and was required to accept all customers 27 that accepted their bid. 28 In fact, when you get to extremely 131 JANIGAN/TODD, presentation 1 large entities like that, it may be necessary to have 2 the right to limit the number of people who accept an 3 offer. But I would not expect that the buying power 4 issue would be significant because of the role of 5 ENERconnect and other such organizations that would be 6 able to, in effect, put together a number of smaller 7 MEUs, if they wanted to, into a package and perhaps let 8 market producers bid on them as a block if they are 9 cohesive. 10 In addition, I think that market 11 players will at least be coming in and looking at the 12 market as a whole and they will probably be approaching 13 Ontario as a single market and instead of knocking on 14 single doors of customers, they will be knocking on 15 single doors of MEUs and picking up, you know, 100 or a 16 1,000 or 10,000 customers at a shot. 17 THE CHAIRMAN: That is assuming it 18 was the MEU that would be receiving the bits? 19 MR. TODD: They are receiving the 20 bits, but the issue is the people who will be making 21 the bids are going to be knocking on the doors of the 22 MEUs, in effect, as access to the customers, but I 23 think they are still going to be pricing fairly 24 consistently, and I would expect the price to be driven 25 primarily by load profile differences across MEUs. 26 There is no guarantee of that, but that would be my 27 expectation of behaviour in the marketplace. 28 THE CHAIRMAN: Thank you. 132 JANIGAN/TODD, presentation 1 There are no more questions, 2 Mr. Todd, Mr. Janigan. Thank you very much. 3 MR. JANIGAN: My pleasure. 4 Are we to make submissions with 5 respect to costs at a later date in the proceeding or 6 should we make them now? 7 THE CHAIRMAN: Let me talk to my 8 colleagues here, for a minute. 9 --- Pause 10 THE CHAIRMAN: Yes, we think that, 11 because we haven't got all the "T's" crossed and "I's" 12 on that issue, yet, ourselves, you document your costs 13 and get it on the record that it is your intention to 14 apply for costs. 15 MR. JANIGAN: Thank you, Mr. Chair. 16 On behalf of the Vulnerable Energy 17 Consumers Coalition, we would then make the application 18 for an award of costs associated with our participation 19 in this proceeding. We believe that our participation 20 has been responsible and we hope that it is of 21 assistance to the Board in making its decision. 22 THE CHAIRMAN: Thank you very much. 23 Is the Upper Canada Energy Alliance 24 prepared to forge ahead? Would you introduce 25 yourselves, please. 26 PRESENTATION 27 MR. RICHARDSON: Yes. My name is Jim 28 Richardson. I am representing the Upper Canada Energy 133 RICHARDSON/FERGUSON, presentation 1 Alliance, along with my colleague, Mr. Paul Ferguson. 2 Before we get started, I am going to 3 hand out a copy of some slides that we prepared which 4 is based on the paper that we presented to the Board on 5 July 5th. There are copies of the slides on the 6 sideboard and I will now pass these to the Board. 7 --- Pause 8 MR. RICHARDSON: We are just going to 9 use these slides to guide our discussion through the 10 paper. 11 I just want to give a bit of 12 background into myself and Mr. Ferguson. 13 We have been in the utility business 14 for a number of years: personally, myself, 13 years as 15 a general manager of a municipal electric utility. I 16 was a member of the Market Design Committee and I am 17 currently a member of the IMO's technical panel. 18 Mr. Ferguson has had 22 years in the 19 business: 12 years with Ontario Hydro; he then came 20 over from the "dark side" to "the force" and has had 10 21 years with Newmarket Hydro; he has been involved at 22 FERC, led a delegation down to FERC; and a former 23 associate member of MPCC. So, certainly, members of 24 the Alliance have significant background in the 25 electricity industry. 26 We have always felt, as municipal 27 electric utilities, that we represent the consumers of 28 the province, especially the residential and the small 134 RICHARDSON/FERGUSON, presentation 1 commercial customers. Most of the decisions we have 2 been making over the last years and the decisions we 3 are making today we feel to be in the best interest of 4 the customers. In fact, most of us, certainly Paul and 5 myself, and the people we report to, were elected by 6 the customers in the areas that we served to represent 7 those customers and those are the bases of the 8 decisions we make, in the best interests of the 9 customers. 10 The Upper Canada Energy Alliance was 11 formed in 1998. It currently has a membership of 12 Markham, Vaughn, Richmond Hill, Newmarket, Aurora, 13 Innisfil, North Bay, Orillia, Georgina and 14 Whitchurch-Stouffeville Hydro Electric Commission. The 15 group was established to position itself to capture 16 scale benefits for its member LDCs in all aspects of 17 the new electricity market. 18 We are a formal group. We are not an 19 ad hoc group that have been put together for this 20 specific purpose. It is a formal group. This group 21 currently has negotiated some contracts with suppliers, 22 and they are signed. 23 The primary focus is to provide wider 24 services -- standard supply is certainly one of them; 25 standard supply administration is another -- and any 26 other services which exhibit some scale benefits for 27 the members. 28 A secondary focus would be to provide 135 RICHARDSON/FERGUSON, presentation 1 modest retail offerings, such as green offering -- one 2 of our members has a green generating facility -- and a 3 fixed-rate offering if that is not available in a 4 standard service supply. 5 My colleague Mr. Ferguson will talk 6 about three issues, this afternoon: electricity 7 pricing, supply procurement, and third-party 8 limitations. 9 I will now turn this over to 10 Mr. Ferguson to make those presentations. 11 PRESENTATION 12 MR. FERGUSON: Thank you. 13 I guess the main point in electricity 14 is we look at it as a bit different, a commodity, and 15 maybe that's right or wrong, being in the business, but 16 it is truly intangible. You can't store it, you can't 17 see it. Basically, the difference is with electricity 18 it's like no other: by the time you need it you have 19 already used it. 20 For that reason, we find that people 21 really relate to how they use it and the cost for the 22 use. I don't think they appreciate they are buying 23 electricity; they are buying to keep the television or 24 the lights on or to cook a meal. They relate, then, to 25 the cost for the use, how much it costs them to do a 26 particular task. For that reason, we feel that it is 27 really the load shape or how you use it that is the 28 prime driver in the market pricing. 136 RICHARDSON/FERGUSON, presentation 1 For that reason we don't believe that 2 consumers will relate to a single standard price 3 offering based on provincial usage or the spot market. 4 We can't see, under spot market pass-through, how 5 consumers -- that they just won't become education in 6 the nature of the commodity price mechanism. The 7 events that created the price will be long gone by the 8 time they receive the price signal. Pricing should 9 account for habitual and acquired usage patterns. Many 10 customers have changed their usage patterns to fit new 11 rate regimes and adapted to those; and under spot 12 pass-through, they might find that all that work they 13 did to adopt to a new price regime will have been 14 basically worthless, that they will lose their 15 indicator on the price. 16 I guess the thing is the lights will 17 always stay on, it is just how much you had to pay for 18 it at the end of the day. 19 In terms of the consumer, we strongly 20 feel that deregulation should not result in any 21 withdrawal of services that people presently enjoy. I 22 guess the one I like to use is telecommunications where 23 when they deregulated -- I have a Scottish mother that 24 was phoning home Sunday night when it was the cheapest, 25 and you could always count on that even after 26 deregulation. What we found was the competition was 27 expected to improve on existing services and pricing. 28 For this reason, we come back to the 137 RICHARDSON/FERGUSON, presentation 1 idea that usage patterns are the prime factor in 2 electricity cost. If you only use in the off-peak, you 3 have low cost. All but the very largest of electric 4 consumers have adapted to fixed-rate rather than spot 5 market usage patterns. There are some that have 6 adopted alternative rate regimes and modified their use 7 to match. An example would be residential time of use 8 and thermal storage heating. 9 The basic idea, thought, is consumers 10 must be able to relate their use of their electric 11 bill. They can't relate anybody else's use or anybody 12 else's bill. It is how they used it and what they had 13 to pay for it. 14 I think it has been a common theme, 15 through the technical conference, that consumer 16 education and commodity pricing is essential to a 17 successful retail market. This is also a point that 18 comes up in spot pass-through where it is felt it sends 19 some type of a price signal to the consumers. 20 We feel that education can only be 21 achieved by sending very basic, read-simple price 22 signals to all consumers, and they have to be very 23 basic to understand. We also feel that consumers are 24 entitled to continuance of the electric pricing and 25 related services they enjoy today without active market 26 participation. 27 In terms of the spot pricing, we 28 believe it should be an option for those requesting it. 138 RICHARDSON/FERGUSON, presentation 1 There will be active market participants of all sizes 2 who will expect to be able to see spot pricing, if you 3 like, fixed-rate regimes, our insurance for the 4 inability or disinterest in modifying usage patterns 5 and market volatility, but there will be 6 non-participants, and there will be non-participants by 7 choice. If you like, the increase in cost is an 8 insurance premium that has to be paid if you want that 9 insurance. We strongly feel, though, only the consumer 10 should decide their level of market participation. 11 In terms of supply procurement, there 12 is a number of different strategies laid out in the 13 technical conference -- we will save time and not go 14 through them here. I guess the bottom line is we feel 15 the Alliance is capable of this function, in whatever 16 form was brought out by the technical conference, and 17 we are preparing to shop the wholesale electric market, 18 if not for our standard supply needs, then for our 19 retail needs. 20 One of our concerns with the standard 21 supply code is the third-party limitations. In terms 22 of transfer of consumers, we feel there are other 23 sections of the draft standard supply code, there are 24 conditions in the distribution licences and the 25 Affiliates Relationship Code intended to deal with just 26 this issue and we would recommend a lighter-handed 27 approach in the standard supply. 28 With respect to confidentiality of 139 RICHARDSON/FERGUSON, presentation 1 consumer information, our concern is we are sorting out 2 what information needs to be confidential, be it 3 consumption history, the payment history, addresses and 4 phone numbers or the nature of the consumer. 5 We feel that consumption history is 6 only valuable to the consumer. It goes back to the 7 idea of it being a commodity price to use. The 8 consumer who knows their use, through their 9 consumption, has valuable information. The payment 10 history is, of course, truly confidential. Any other 11 data is already readily available, through a phone book 12 or a Chamber of Commerce. 13 In terms of a level playing field, 14 then, we believe that the payment history should, and 15 must, be confidential. However, we are unaware of what 16 valuable marketing information we have as an LDC. 17 In terms of cross-subsidies, given 18 that the standard supply is at a regulated rate, we 19 don't see significant opportunity for a cross-subsidy. 20 The result that we see from the 21 third-party limitations contained in the draft Code is 22 really no better consumer protection resulting. The 23 other thing it will do is create a general reluctance, 24 or even inability, for third parties to provide 25 standard supply service and generate the scale 26 economies envisaged by the OEB staff. 27 Ultimately, standard supply is a 28 declining business opportunity. Be it one year, three 140 RICHARDSON/FERGUSON, presentation 1 years, or five years, it is a declining opportunity. 2 The regulatory limitations proposed on other 3 electric-related business opportunities may be too 4 significant to overcome and, as a third party, you may 5 not be able to generate a viable business plan because 6 you would simply be limited to a declining business 7 opportunity. 8 In closing, I guess under the 9 previous monopoly structure, Ontario Hydro and the MEUs 10 we felt we were responsible for public policy and 11 generally did a good job of it. 12 In the new market we fully recognize 13 that it is this Board's responsibility, and that public 14 policy is one of the key issues in standard supply. 15 This is probably the one issue that everybody will hear 16 about, whereas an affiliate code or a distributor's 17 licence, I haven't seen any articles in the paper on 18 that yet and don't expect to. 19 We feel, though, we do bring some 20 valid customer perspectives and we trust they are 21 valuable in your deliberations. If you have got any 22 money left over at the end of the day we will take that 23 too, being new capital. Thank you. 24 THE CHAIRMAN: Thank you very much 25 for your presentation. 26 Questions from staff? 27 MS O'REILLY: I just have one 28 question and that's about, I guess, the number of rates 141 RICHARDSON/FERGUSON, presentation 1 that you are proposing. 2 I think it might be clearer in your 3 slide presentation than it was in the initial thing, 4 but are you looking at essentially two rates, that an 5 LDC would have one that's fixed and then an optional, 6 if someone asks, spot price, or are you talking about a 7 whole series of different rates? I am not sure. 8 MR. FERGUSON: From our perspective 9 the ideal would be the rate options that exist today, 10 which would be a fixed residential and a fixed general 11 service rate. 12 I guess people do have time of use, 13 which we would relate to spot pricing today. I would 14 see no value in a separate or a fixed time of use rate. 15 You would move people on the spot, but probably in 16 those two areas. Large users we are indifferent to at 17 this point anyway. 18 MS O'REILLY: Thank you. 19 THE CHAIRMAN: If the local utility 20 offers the fixed price, which is quite a raging debate, 21 how do you see the competitive market burgeoning, if 22 you will, outside the LDCs for the retail of 23 electricity? 24 MR. RICHARDSON: Certainly, if the 25 LDC is offering a fixed price, and we would see it more 26 as an annual fixed price, the customer is, of course, 27 free to leave at their choice. We see the retail 28 market offering different options for them, some longer 142 RICHARDSON/FERGUSON, presentation 1 term deals, three years, two years, five years, 2 whatever, at a fixed price, so the customer knows that 3 I can be locked in for a longer period of time. 4 Certainly green power would be a 5 retailing option, maybe different forms of time of use 6 rates or some different spins on the spot prices or 7 something like that just packaged together with other 8 types of services. 9 THE CHAIRMAN: But would you put 10 restrictions on the offerings of the -- 11 MR. RICHARDSON: What do you mean by 12 restrictions on it? 13 THE CHAIRMAN: Length of contract, 14 other services that they would offer with it as a 15 package. 16 MR. RICHARDSON: Yes. We see the LDC 17 in the standard supply as just electricity. 18 THE CHAIRMAN: Only. 19 MR. FERGUSON: I guess to add to 20 that, personally, if I was a retailer I would like to 21 see the LDC's offer a fixed price because that gives me 22 a bogey to shoot at. 23 THE CHAIRMAN: Okay. Any other 24 questions? 25 Dr. Higgin. 26 MEMBER HIGGIN: Just on questions of 27 procurement policies dealing with the price options. 28 Do you feel there should be or should 143 RICHARDSON/FERGUSON, presentation 1 not be any restrictions on procurement by the LDCs as 2 to where and how and, if so, where are the bounds with 3 respect to procurement? 4 Also, just as a subset of that, if 5 you happen to have local generation, as some of your 6 members do, for example, how do you fit that into the 7 overall picture on the procurement side? 8 MR. FERGUSON: I think in terms 9 of -- the Alliance is looking at provision of standard 10 supply on behalf of the LDC. 11 In terms of procurement by the LDC, I 12 think we would share the concerns expressed by many of 13 the risk and such. Unless there is a portfolio 14 management services or some way to deal with it, I 15 think it was explained at the Technical Conference, 16 where you would have to be very aware of risk in terms 17 of the actual LDC. 18 In terms of the third party, I 19 believe as long as they can satisfy requirements that 20 the LDC would have to place on them to ensure they are 21 getting a reliable supply, the third party should be 22 free to source that in whatever manner they see fit. 23 But clearly, the LDC, I would expect 24 that the Board would have to set some definite 25 guidelines on the amount of risk and such that they 26 could ever take because they are ultimately providing 27 that service. 28 I am not even going to attempt to 144 RICHARDSON/FERGUSON, presentation 1 discuss the local generation issue because, quite 2 frankly, I haven't followed it closely. That is one 3 member the Alliance has looked at using that generation 4 in a retail sense, not in a standard supply sense. I 5 guess from an Alliance perspective we feel that is the 6 best fit for that generation, to bring it into the 7 retail market. 8 MEMBER HIGGIN: Okay. I assume that 9 answers. Thank you very much. 10 THE CHAIRMAN: Mr. Richardson and 11 Mr. Ferguson, thank you for your submission on behalf 12 of Upper Canada Energy. We appreciate it. I did 13 assume that your comment about costs was meant to be on 14 the record. 15 MR. RICHARDSON: A formal request, 16 yes. 17 THE CHAIRMAN: Thank you. 18 Next we have the HVAC Coalition, 19 Mr. Mondrow. Welcome to the hearing. We look forward 20 to your comments. 21 MR. MONDROW: Thank you, 22 Mr. Chairman. Good afternoon, Panel Members. 23 Ms Lea just stepped next door to pull 24 me out. I was just in the JDR where I have been, 25 although I have had one ear open to this room and, 26 obviously, I have been watching your schedule today as 27 it has collapsed somewhat. 28 Martin Limus, who is HVAC Coalition's 145 RICHARDSON/FERGUSON, presentation 1 case manager had, as of yesterday at least, intended to 2 be here this afternoon and a bit early vis-a-vis the 3 initial schedule, but he is not here yet. 4 My request is simply whether it might 5 be appropriate to take a short break, and I apologize 6 for that delay, just five minutes. I will call and 7 find out where he is and if he is not imminently 8 arriving I am certainly prepared to proceed. I will 9 get my stuff from the other room and be ready to go 10 when you get back, if that would be acceptable. 11 THE CHAIRMAN: Yes. 12 MS LEA: The other thing, 13 Mr. Chairman, which might be possible, depending on how 14 much inconvenience it will cause to other persons, is 15 if there is anyone who wishes to proceed early who is 16 present and able to do so, perhaps they could make 17 themselves known to Board staff. Thank you. 18 THE CHAIRMAN: I am a little nervous 19 about moving tomorrow's into today because of people's 20 schedules and other people who might want to be here 21 for them, that's all. 22 MS LEA: That's very true. 23 MR. MONDROW: I should say, 24 Mr. Chairman, that Mr. Limus didn't have an active role 25 to play in the primary submission. He was simply going 26 to be on hand in the event that the members had any 27 questions specifically related to the HVAC industry 28 which he might be better placed to answer, but I think 146 RICHARDSON/FERGUSON, presentation 1 I know enough about it to handle those. I will 2 certainly try as best I can, so we are not prejudiced 3 at all by his not being here. 4 THE CHAIRMAN: Let's take a short 5 break now then and we will come back in at 3:15. 6 MR. MONDROW: Thank you very much, 7 sir. 8 THE CHAIRMAN: Thank you. 9 --- Upon recessing at 1505 10 --- Upon resuming at 1517 11 THE CHAIRMAN: Please be seated. 12 Mr. Mondrow, are you in good shape? 13 PRESENTATION 14 MR. MONDROW: I am in good shape. 15 Thank you, Mr. Chair, for your 16 indulgence. 17 Martin Limus is still behind his desk 18 I am informed, so I flagged him not to get on the road 19 and I will certainly be happy to deal with any 20 questions that might come up. 21 Thank you very much for slotting 22 HVAC Coalition into this proceeding. 23 We have kept a relatively low profile 24 in this proceeding so far in keeping, in our view, with 25 our -- I will use the word limited ability to add to 26 the debate, and I will expand on that in a moment. 27 We really have a very specific focus 28 and it might assist if I just put on the record at this 147 MONDROW, presentation 1 point who HVAC Coalition is in describing its interest 2 in the proceedings. Now, the Board will be aware of 3 most of this so I will be, of course, very brief. 4 As noted in our Notice of 5 Intervention, HVAC Coalition represents wholesalers and 6 manufacturers of what I will term "HVAC appliances" -- 7 heating ventilation and air conditioning -- and the 8 contractors who sell and support those appliances and 9 related energy services. I will come back to the 10 concept of energy services in a moment. 11 HVAC Coalition's concerns in 12 proceedings before this Board in general over the past 13 number of years have focussed on the impacts of the 14 activities of regulated utilities on the energy 15 services marketplace, and in particular on the 16 competitive implications of the utilities and their 17 affiliates engaging in the provision of goods and 18 services into the energy services marketplace in 19 Ontario. 20 The Standard Supply Service Code will 21 govern the association between competitive businesses, 22 both those of affiliates and non-affiliates of the LDCs 23 and a regulated supply of electricity to the extent 24 that there are third party suppliers. I realize that 25 is a live issue in the proceeding, but it is from that 26 context that HVAC Coalition's interest arises. 27 The potential standard supply service 28 third party providers are and will increasingly, in our 148 MONDROW, presentation 1 view, be selling competitive energy services in the 2 broader sense of the word -- again, I will come back to 3 that word in a moment -- but, if nothing else, in our 4 view energy services that will be sold by these third 5 parties will include HVAC goods and services sold into 6 the marketplace in Ontario. 7 HVAC Coalition is concerned with the 8 rules to preclude cross-subsidies, and we will outline 9 cross-subsidies both direct and indirect -- and I will 10 come back to that as well in a moment -- 11 cross-subsidies between the regulated standard supply 12 service and the competitive energy services 13 marketplace. 14 Now, HVAC Coalition has not reviewed 15 the positions and submissions of other participants 16 with respect to the detailed mechanics of a standard 17 supply service. We are not best placed to design 18 alternatives. There are others before you who are very 19 interested and very knowledgeable about those types of 20 mechanics, so we will not make submissions on those 21 detailed mechanical issues. 22 We are here today to urge the Board 23 to, in their consideration of those detailed mechanical 24 issues and the suggestions of the other parties 25 involved, bear in mind a principle that HVAC Coalition 26 submits is essential to preclude cross-subsidy, both 27 direct and indirect. That principle I will state 28 colloquially as follows: The mechanics of standard 149 MONDROW, presentation 1 supply service procurement and provision should be a 2 matter internal to the LDC. I will explain what we 3 mean by that. 4 To start the explanation, in our 5 submission there are two parts or sides, if you will, 6 to application of that principle. Both go to a third 7 party supplier's appropriate role in the context of 8 standard supply service. 9 One side is that a third party 10 standard supply service supplier should be masked from 11 the utility customer. 12 The other side is that the utility 13 customer who is on standard supply service should be 14 masked from the third party supplier. 15 The first part, the masking of the 16 supplier from the customer, precludes, for example, 17 cross-subsidy of the third party supplier through 18 access to LDC customer information. 19 The second part, the masking of the 20 customer from supplier precludes what I have referred 21 to and will now talk about as indirect cross-subsidy. 22 In a nutshell, indirect 23 cross-subsidy, in our view, arises from imparting a 24 false customer perception that the third party supplier 25 is, by virtue of affiliation with a regulated supply 26 alternative, is better qualified than other competitive 27 suppliers in the marketplace or subject somehow to 28 regulatory oversight or simply a better supplier of 150 MONDROW, presentation 1 what are competitive energy goods and services in 2 addition to the standard supply service. 3 Central to HVAC Coalition's concerns 4 in the process going on before you today are concepts 5 that are crystallized in two oft used, perhaps almost 6 over used terms, "competition" and "convergence". It 7 is trite to say that competition is a central tenant of 8 the restructuring of Ontario's electricity market and 9 the objective of enhancing competition, of course, has 10 also driven the natural gas market restructuring and 11 continues to drive developments in that marketplace. 12 Of course, there is much talk of 13 convergence of these two related markets, electricity 14 and natural gas, into what is beginning to be termed an 15 energy services marketplace. 16 Most other parties have dealt with 17 the issue of competition in their submissions. There 18 is much on the record on the issue of competition in 19 the generation and retailing of the commodity. There 20 is the pricing issue, spot pass-through versus fixed 21 pricing leading to or precluding, in some parties' 22 views, competition in generation, and there is 23 restriction on third party suppliers of standard supply 24 service competing in the retail end of the market. It 25 is the latter concern that HVAC Coalition is here to 26 talk about today. 27 Now, when I refer to competition I 28 would like to adopt a part of the submission of the 151 MONDROW, presentation 1 Commissioner of Competition. At page 5 of that 2 submission the Commissioner refers to this concept of 3 the level playing field. I think the first paragraph 4 under that heading on page 5 of the submission 5 crystallizes the issue very nicely. I will just take a 6 moment to read that. 7 The Commissioner writes: 8 "In all markets there will be 9 some businesses that are more 10 effective competitors than 11 others. Providing a level 12 playing field should not be 13 about establishing equality 14 among them, rather it should 15 concern providing a market 16 framework within which all firms 17 thrive or fail on the basis of 18 their ability to meet consumers 19 demand at the best combination 20 of price and product terms. 21 Only where such conditions exist 22 will the efficient allocation of 23 output among competing suppliers 24 be possible and consumer 25 benefits be maximized." 26 (As read) 27 HVAC Coalition would like to adopt 28 and endorse the Commissioner's characterization of the 152 MONDROW, presentation 1 level playing field issue. Crucial to that, in our 2 view, is not that all parties be treated equally, but 3 rather that all parties thrive or fail on the basis of 4 their ability to meet customer's demands. 5 I have referred a couple of times to 6 the energy services marketplace and I would just like 7 to spend a moment on that term and then, once I am 8 through the terms, I will be able to, hopefully, 9 succinctly put the principle that we are espousing in 10 the proceedings. 11 As noted in our alternative proposal 12 submitted for the purposes of the Technical Conference 13 discussion and, as well, in our summary submission 14 before you today, HVAC Coalition believes that the 15 market is not simply the commodity market but rather is 16 an energy services market. 17 HVAC Coalition would urge the Board 18 to broaden application of the principle that it is 19 presenting today -- again the principle being mechanics 20 of standard supply service procurement and provision 21 should be a matter internal the LDC -- to apply that 22 principle to the full range of energy goods and 23 services. 24 In the Affiliates Relationship Code 25 of the Board energy services are defined through the 26 definition of an energy service provider. That 27 definition in that Code means: 28 "a person other than a utility 153 MONDROW, presentation 1 involved in the supply of 2 electricity and gas and related 3 activities, including retailing 4 of electricity, marketing of 5 natural gas, generation of 6 electricity, energy management 7 services, demand side management 8 programs an appliance sales, 9 service and rentals." (As read) 10 It is that definition as a spring 11 point that HVAC Coalition intends in its proposed 12 broadening of provision 2.2.5 in the Standard Supply 13 Service Code. 14 As our summary submission urges, 15 HVAC Coalition would see provision 2.2.5 of the 16 Standard Supply Service Code broadened by addition at 17 the end of the provision of wording to include: 18 "...any other energy related 19 goods or services." (As read) 20 So that the preclusion of the third 21 party standard supply service provider would be 22 engaging in marketing of electricity or gas or any 23 other energy related goods or services in the 24 distributor's licensed service territory. 25 So energy services in that context 26 would include not only the energy commodity, which 27 really is the output from one or more fuel inputs, but 28 also HVAC goods and services and energy management 154 MONDROW, presentation 1 services and related goods which, in turn, spring from 2 the essential HVAC appliances. 3 It should be clear by now, I hope, 4 what HVAC's interest is in the proceedings and why we 5 are urging the extension that we are. 6 I would like to come back to the 7 issue of cross-subsidies for a moment. 8 The parties in this proceeding have 9 focussed on the cross-subsidy risk posed by the 10 association of regulated and competitive activities in 11 two respects. 12 Parties have talked about direct 13 monetary cross-subsidy of marketplace competitors, 14 including LDC affiliates providing standard supply 15 service, the shifting of costs dilemma or potential. 16 Parties have also talked about 17 informational cross-subsidy of third party standard 18 service providers, essentially through preferential 19 access to LDC customer information by the third party 20 provider. 21 HVAC Coalition shares both of these 22 concerns, but wishes to highlight a third area of 23 concern with respect to the third party supplier, and 24 this is what I have termed "indirect cross-subsidy". 25 Essentially the concept that we are 26 trying to relate hinges on the matter of a customer's 27 perception. 28 More specifically, we are concerned 155 MONDROW, presentation 1 about the potentially anti-competitive implications of 2 a lack of information and/or a misinformation on the 3 part of the customer or in the customer's mind on the 4 status and role of a third party standard supply 5 service provider. The concern is that there will be a 6 perceived affiliation or identity with the LDC, subject 7 to certain safeguards, which affiliation or identity 8 perception connotes an implicit endorsement by the 9 regulated entity and, indeed, in the minds of 10 customers, potentially even by the regulator of the 11 third party, not only with respect to standard supply 12 service but with respect to other energy marketplace 13 goods and services. 14 This is what I am referring to as an 15 indirect cross-subsidy, that is an implicit 16 preferential direction of customers essentially by the 17 LDC. That, of course, if it were a danger, which we 18 believe it is, would compromise the issue of the 19 customer remaining contestable, which is central to the 20 restructuring the Market Design Committee's report and 21 the legislation around that. 22 So let me try to bring this back to 23 the principle which HVAC Coalition is putting before 24 you, which is that standard supply service procurement 25 and provision to end users should be a matter internal 26 to the LDC. 27 Again I refer you to the submissions 28 of the Commissioner of Competition in respect of this 156 MONDROW, presentation 1 issue of masking of the third party, preventing this 2 indirect cross-subsidy. This time I would like to read 3 one paragraph from page 9 of the Commissioner's 4 submissions. 5 The Commissioner offers these 6 comments in the context of third party billing for 7 standard supply service, and the Commissioner's 8 submissions include the following: 9 "The Competition Bureau concurs 10 with the concern expressed in 11 the Board Staff discussion paper 12 at page 9 that companies billing 13 activities for regulated 14 standard supply service not 15 cross-subsidize or discriminate 16 in favour of their competitive 17 activities. For this reason the 18 Bureau generally supports the 19 restriction in the Standard 20 Supply Service Code requiring 21 standard supply service 22 providers to restrict 23 references, if any, to retailers 24 in related bills to the relevant 25 distributor. This restriction 26 is consistent with the statutory 27 responsibility for the provision 28 of standard supply service which 157 MONDROW, presentation 1 rests with the distributor." 2 (As read) 3 In our submission, Mr. Chair and 4 Members of the Panel, the danger that the Commissioner 5 is here referring to is what I have been called this 6 "indirect cross-subsidy issue". It is the issue of a 7 customer's perception of exactly who this third party 8 standard supply service provider is who, is in the end, 9 providing to them what is essentially a regulated 10 service. 11 Now, there are a number of draft 12 Standard Supply Service Code provisions that attempt to 13 address the principle that the standard supply service 14 procurement and provision to end users should be a 15 matter internal the LDC. 16 The draft starts with this in the 17 "Purpose" section, section 1.1, which makes it clear 18 that the conditions in the Code apply to distributors, 19 that is, this is a utility service, and that must be 20 borne in mind. 21 Then section 1.5 of the Standard 22 Supply Service Code, which deals with the hierarchy of 23 codes, underscores -- this is the draft Code, of 24 course -- the preeminence of the Affiliates 25 Relationship Code. 26 Just turning for a moment to the 27 Affiliates Relationship Code, in section 1.5 of that 28 Code, under the heading Hierarchy, the Affiliates 158 MONDROW, presentation 1 Relationship Code provides that: 2 "The Affiliates Relationship 3 Code shall prevail over any 4 other code established by the 5 Board where there is a conflict, 6 subject to any specific 7 conditions of a distributor's or 8 transmitter's licence." 9 (As read) 10 The Board has already seen fit to 11 protect preeminently the danger posed by a relationship 12 between a regulated service and a competitive service, 13 and that is precisely what we are talking about here. 14 I think the hierarchy specified in the Affiliates 15 Relationship Code and cross-referenced in the other 16 codes, including the draft Code before you, underscores 17 the importance of that that the Board has already 18 adopted. 19 Further in the Affiliates 20 Relationship Code -- and I won't go through each of 21 these -- sections 2.5.1 through 2.5.3 deal with this 22 issue of essentially direction or preferential 23 direction of customers by an LDC expressly or 24 implicitly to an affiliate. In this case, potentially 25 to a non-affiliated standard supply service third party 26 provider. 27 Those sections preclude the 28 endorsement of an energy services affiliate and 159 MONDROW, presentation 1 preclude the direction, implied or direct, of customers 2 to that affiliate. 3 Those principles, as is recognized in 4 both codes, should, in our view, remain preeminent when 5 the Board is considering the submissions of other 6 parties with respect to the Code before it today. 7 Coming back then to the Standard 8 Supply Service Code, there are the marketing 9 restrictions which you have heard about and will hear 10 about from other parties, sections 2.2.4 and 2.2.5, 11 which also aim at protection of the principle that HVAC 12 Coalition has put before you. 13 Further, there is the confidentiality 14 of customer information provision, provision 2.4.2; and 15 there are the billing provisions which preclude 16 reference to the retailer, the third party retailer, 17 2.7.2, and preclude the inclusion of any marketing 18 information in the bill, provision 2.7.3. 19 We flag these issues at this point to 20 urge the Board, when considering the submissions of 21 other parties with respect to each of these provisions, 22 which in our view are inserted to protect the principle 23 that we are concerned with, to consider that principle 24 as we are positing it before you in evaluating whether 25 any alteration to the draft Code is warranted. 26 There are pricing and procurement 27 issues as well, of course, centrally dealt with in the 28 draft Code. They are complex issues, and as stated at 160 MONDROW, presentation 1 the outset we will leave these issues to other parties. 2 There are a lot of other interests at play. 3 We would ask the Board to bear in 4 mind the principle that we have posited in evaluating 5 the options put forward by the parties. 6 I would like to leave you with three 7 additional comments on the substance of the matters 8 before you: first of all, the marketing restriction 9 proposed in the Code with respect to the LDC's licensed 10 territory. 11 There is no limitation proposed in 12 the Code on retailing a full range of energy, goods and 13 services by the standard supply service provider in 14 other territories, of course. So that should be 15 considered as somewhat mitigating any disadvantage that 16 might accrue to a third party standard supply service 17 provider from the restriction. 18 Further to that, and as pointed out 19 again by the Commissioner of Competition, the 20 restrictions on the third party standard supply service 21 provider might well be, and perhaps should be, intended 22 as an interim measure, that is, protection of the 23 market as it develops, as the transitions occur. 24 The Commissioner has in fact 25 recommended that these measures be adopted and retained 26 pending establishment of a fully competitive market. 27 So if there is any disadvantage accruing to the third 28 party standard service provider, it is presumably one 161 MONDROW, presentation 1 that is limited in time. 2 Thirdly, in our view the perceptual 3 problem that we have been attempting to crystallize is 4 most acute with residential and small commercial 5 customers. Large institutional and industrial 6 customers have a lot more resources, and there is a lot 7 more at stake for them in investigating ultimate 8 suppliers, and are likely to discern in the end the 9 distinctions between a third party even supplying on 10 contract a utility service and the utility itself. 11 So it may be quite appropriate for 12 this Board to consider, if it deems that a marketing 13 restriction is appropriate, limiting that restriction 14 as it were to the most vulnerable -- in terms of lack 15 of information or lack of resources to track down 16 further information -- of customers, who in our view 17 are the residential and small commercial customers. 18 I would conclude then, Members of the 19 Board, with an adoption of the last paragraph in the 20 Commissioner's submissions before you, which is found 21 at page 10. HVAC Coalition would like to endorse these 22 words as well. 23 The Commissioner submits that a key 24 consideration in the transition to open and effective 25 electricity sector competition in Ontario will be in 26 ensuring that businesses do not obtain undue 27 competitive advantages merely through their role in 28 providing standard supply service. To prevent this 162 MONDROW, presentation 1 possibility, the Competition Bureau supports the 2 proposed Standard Supply Service Code marketing 3 restrictions on standard supply service providers and 4 provisions on third party billing. 5 HVAC Coalition feels the same way and 6 submits that the mechanics of standard supply service 7 procurement and provision should be a matter internal 8 to the LDC, and submits that provision 2.2.5 of the 9 draft Code should be broadened to include other energy 10 related goods or services, as those goods or services 11 are currently contemplated in the Affiliates 12 Relationship Code for electricity LDCs. 13 If you have any questions, I would be 14 happy to address them. I thank the Board very much for 15 giving us the time to address them. 16 THE CHAIRMAN: Thank you, 17 Mr. Mondrow. 18 Are there any questions? 19 Ms O'Reilly. 20 MS O'REILLY: I have just one, which 21 is related to the notion of energy services. I 22 wondered if you could tell me whether you would 23 consider demand management that would be mandated by 24 the Board to be a utility service. 25 MR. MONDROW: I think the best answer 26 to that that I can give is again with reference to the 27 Affiliates Relationship Code, which includes demand 28 side management programs in the concept of energy 163 MONDROW, presentation 1 services as defined through the definition of energy 2 service provider. 3 I think that demand side management 4 actually highlights the issue that HVAC Coalition is 5 attempting to crystallize here. Demand side management 6 is perhaps something, in some respects, different from 7 the other energy services provided in the marketplace. 8 When mandated by the Board, they are activities that 9 require a push and so presumably require a lot of 10 contact and convincing of the customer to do something 11 that is not immediately apparently of financial benefit 12 to the customer. 13 In that context, the highlighting of 14 the provision of this service on behalf of the LDC, and 15 with the mandating of the Board, is perhaps not so 16 injurious to competition as with a much broader 17 provision of standard supply service to really the 18 lion's share of customers at the time of market 19 opening. 20 I think DSM presents the same 21 concerns. Perhaps it is easier to deal with them on a 22 one-off basis. But I think the default rules should be 23 yes, demand side management programs should be caught 24 in the restriction, subject to specific direction from 25 the Board in the DSM context with respect to customer 26 education and content. 27 MS O'REILLY: Thank you. 28 THE CHAIRMAN: If there are no 164 MONDROW, presentation 1 questions -- I'm sorry, Dr. Higgin has one. 2 MEMBER HIGGIN: You were here I think 3 when Canada Alliance made their presentation. They 4 didn't explicitly talk about their internal relations. 5 Basically, how do you view then some 6 of these restrictions on, let's talk about, marketing 7 of energy services in an LDC when in fact you can have 8 a group of utilities that provide those services, 9 perhaps as a group, to the ten -- we can use that as a 10 number -- territories and the restriction is very 11 specific to the LDC? 12 MR. MONDROW: I haven't examined the 13 proposal in detail, but it strikes me that to be true 14 to the principle that HVAC Coalition is espousing, the 15 marketing or public representations in any specific 16 service territory would have to exclude the member of 17 the coalition or the group, as it were, that is 18 licensed in that territory. 19 That would be the approach that we 20 would, as a matter of concept, urge. How that would 21 work in terms of the mechanics of the group, I haven't 22 thought through, but it would present a problem. 23 The staff has limited the proposed 24 marketing restriction to the licensed territory, which 25 we believe gets precisely at the problem, which is this 26 customer perception. 27 So I don't think that problem is 28 solved by having five or ten names of LDCs, when one of 165 MONDROW, presentation 1 the names is still the LDC in the service territory. 2 MEMBER HIGGIN: It could fall on the 3 collective energy service company amongst the ten of 4 them. 5 MR. MONDROW: Yes. 6 MEMBER HIGGIN: Would it create a 7 rather unique situation in how the Code would apply to 8 that group? 9 MR. MONDROW: It would. Frankly, I 10 would have to think through the mechanical implications 11 of that. I guess the public perception concern has to 12 do with advertising or making a public show of the 13 relationship using the LDC's name. If this group were 14 to adopt another name and not publicize this 15 relationship to the licensed distributor in a 16 particular area, the principle that we are espousing 17 wouldn't be offended. 18 There are internal affiliate 19 relationship issues of course to deal with, but the 20 external principle would be preserved in that case. So 21 it is really a question of how this consortium would 22 market, and precluding it from advertising or making it 23 known that it provides standard supply service. It 24 provides the utility servicing in the territory where 25 it is doing the marketing. 26 The combination of the utilities for 27 the purposes of being an efficient and economic energy 28 service provider in itself isn't offensive. It is 166 MONDROW, presentation 1 merely the way it is publicized in connection with any 2 standard supply. 3 I don't know if that addresses the 4 question. I would certainly review that proposal 5 again. 6 MEMBER HIGGIN: Anyway, I just think 7 we will probably expect some unique groupings, 8 particularly for standard service, we know, and then 9 also probably for energy service provisions: water 10 heater rentals and others. 11 It seems to me that extending the 12 restrictions beyond the service territory gets into 13 those difficulties. Boundaries are across the road, 14 you know. 15 MR. MONDROW: Yes. It is certainly 16 not HVAC's proposal to extend the restriction beyond 17 the service territory, but I suppose the suggestion 18 that is being made is that a coalition of any use would 19 potentially in effect extend that restriction beyond 20 the service territory -- although presumably that is a 21 matter that they could attempt to deal with in 22 structuring how they are going to carry on their 23 business as well. 24 It is really up to the third party 25 provider coming forward to be cognizant of at least the 26 interim restrictions on their activities and make an 27 economic choice about whether standard supply is better 28 for them or retail marketing is better for them. 167 MONDROW, presentation 1 I am not sure that the Code should be 2 moulded to fit those desires so much as the plan should 3 be moulded to fit the appropriate rules. 4 MEMBER HIGGIN: Thank you. 5 THE CHAIRMAN: Mr. Mondrow, thank you 6 for your submission and for your flexibility in 7 presenting it earlier than had originally been 8 scheduled. We appreciate it. 9 MR. MONDROW: It was my pleasure. 10 Thank you, sir. 11 THE CHAIRMAN: That is the final 12 presentation for today. Tomorrow morning we are 13 scheduled to start at 9:00 with GPU, and then at 10:00 14 with Enron Capital. 15 Those two parties have requested the 16 right to switch their presentations, so that coming 17 first would be Enron Capital and Trade Resources, and 18 secondly would be GPU, representing a number of 19 clients. We will proceed in that way tomorrow morning, 20 starting at 9:00 a.m. 21 Thank you all very much for your 22 attendance today and your presentations. We are 23 adjourned. 24 --- Whereupon the hearing adjourned at 1550, 25 to resume on Tuesday, August 10, 1999 26 at 0900