Toronto Hydro-Electric System Limited Application for 2020-2024 Rates

Toronto Hydro-Electric System Limited

Toronto Hydro-Electric System Limited has applied to the Ontario Energy Board with a plan to set the amount it charges for electricity distribution in each of five years beginning on January 1, 2020 and ending on December 31, 2024. If approved, the amount Toronto Hydro-Electric System Limited charges each month for the typical residential customer using 750 kWh per month and for the typical General Service < 50kW customer using 2000 kWh per month would decrease in the first year, followed by an increase in each subsequent year by the following amounts:

Year 2020 2021 2022 2023 2024
Residential Bill Impact (per month) -$2.32 $1.37 $1.07 $1.89 $1.83
General Service < 50kW Bill Impact (per month) -$4.62 $3.45 $2.68 $4.74 $4.59

Other customers, including businesses, may also be affected. Toronto Hydro-Electric System Limited has also applied to update the loss factors applied to customer bills and to change certain miscellaneous charges, which include elimination of a service charge and a change to the wireline pole attachment charge. It is important to review the application carefully to determine whether you may be affected by these changes.

Register for our community meeting

Get Involved

  • Submit a Letter of Comment or follow the application - see the links at the bottom of the page


  • Electricity Rates

Application documents

The above links will take you to our document repository

Community Meeting

The OEB will be holding Community Meetings on the dates below: 

Location Date Time Venue
North York Thursday, November 22, 2018 (2 meetings) 3:30 p.m. to 5:30 p.m. (Doors open 3:00 p.m.)
& 6:30 p.m. to 8:30 p.m. (Doors open 6:00 p.m.)

North York Central Library
Meeting Room 1, 5120 Yonge St., Toronto


Watch the webcast of the afternoon meeting


Watch the webcast of the evening meeting

Scarborough Monday, November 26, 2018 6:30 p.m. to 8:30 p.m. (Doors open 6:00 p.m.)

Scarborough Civic Centre
Committee Rooms 1 and 2, 150 Borough Dr., Toronto


Watch the webcast of this meeting

Central Tuesday, December 4, 2018 6:30 p.m. to 8:30 p.m. (Doors open 6:00 p.m.)

Central YMCA
Auditorium, 20 Grosvenor St., Toronto


Watch the webcast of this meeting

Etobicoke Wednesday, December 5, 2018 6:30 p.m. to 8:30 p.m. (Doors open 6:00 p.m.)

Royal Canadian Legion
110 Jutland Rd., Toronto


Watch the webcast of this meeting

Webinar Thursday, December 6, 2018 6:30 p.m. to 8:30 p.m.

On-line Only


Details and Updates

The OEB has issued its Decision and Order on Toronto Hydro's application for electricity distribution rates beginning January 1, 2020 until December 31, 2024.

Submit a letter of comment

You can submit a letter of comment that will be considered by the Board deciding the application. Unless the notice states otherwise, your letter of comment must be received by the Board no later than 60 days after the publication or service date of the notice for the application.

Your letter will be provided directly to the panel of Board members who will be deciding whether the application is approved. The panel will consider your comments in reaching their decision. In reaching its decision, the panel will only be able to consider comments which relate to issues which are within the authority of the Board and relevant to the issues being considered by the panel.

More about commenting and privacy

More about commenting and privacy
All letters of comment sent to the Board are placed on the public record. This means the letters can be seen at our offices and will be placed on our website. Before the letter of comment is placed on the public record, all personal (i.e. not business) contact information is removed, such as the individual's address, fax and phone numbers, and email address. The individual's name and the content of the letter will become part of the public record.

If you would like a response from the applicant, please send a copy of your letter directly to the applicant, including your contact information. The Board removes your contact information from your letter for privacy reasons before it is posted to our website.Show less

This information will be visible on the OEB's public website.
Upload an attachment only if you need to submit additional information relating to your comment. Only PDF and Word files will be accepted.
Choose file
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Get updates about this application:

Or mail the below address with the reference number EB-2018-0165

Ontario Energy Board
P.O. Box 2319
2300 Yonge Street, 27th Floor
Toronto ON M4P 1E4
Attn: Ms. Kirsten Walli, Board Secretary