Skip to main content
Menu
Close
Ontario Energy Board
Secondary Menu
Contact
Calendar
Newsroom
Français
Industry
Have a complaint?
Industry Menu
Industry
Applications before the OEB
Archived applications
Electricity distribution rates
Electricity transmission rates
Natural gas delivery rates
OPG payment amounts
Priority leave to construct
Hearing transcripts
Intervenor information
Major decisions
Performance standards for processing applications
Pilot Project - Status of Applications
Policy initiatives and consultations
Archived and complete policy initiatives and consultations
Directives issued to the OEB
Reports of the Board
Priority transmission projects
Conservation (CDM/DSM)
Rules, codes, and requirements
Reporting and record keeping requirements (RRR)
Staff bulletins and guidance to industry
Forms and templates: energy contracts and certificates of compliance
Compliance and enforcement processes
Enforcement proceedings
Performance assessment
Prescribed interest rates
Licensed companies and licensing information
Apply for a licence
Apply for an amendment to a licence
Pending licensing applications
Trade names associated with licensed companies
Tools, resources, and links
Regulatory Document Search (RDS)
Filing systems
OEB Innovation Sandbox
OESP and LEAP resources
Regional infrastructure planning
Information for renewable generators
What's new newsletter / archive
Contact industry relations
Main navigation
About us
The Ontario Energy Board works to ensure a sustainable, reliable energy sector in Ontario.
About us
Who we are
Board of Directors
Executive leadership
Commissioners
Stakeholder and consumer groups
Mission and mandate
Why do we regulate?
Ontario's energy sector
What we do
We make the rules that protect you
We license energy companies
We review utilities’ rates and activities, and make decisions
We make tools to help you
We monitor the market and energy companies
Energy policy initiatives
Government directives and priority projects
Corporate governance and reports
Archive
Careers
Public tenders
Resource centre
Consumer protection
We’re protecting you. Learn about the rules that utilities and energy retailers must follow and how we enforce them.
Consumer protection
How we protect consumers
Consumer Charter
Rules for electricity utilities
Rules for natural gas utilities
Make a complaint
Consumer complaints about energy companies
How we enforce the rules
Energy contracts
Before signing up
After you sign up
Nearing the end of an energy contract: How renewals and extensions work
Licensed energy retailers
Rates and your bill
Understand how your bill works and how rates are set.
Rates and your bill
Electricity rates
Understanding your electricity bill
Choosing your electricity price plan
Managing costs with time-of-use rates
Time-of-use holiday schedule
Historical electricity rates
Bill calculator
Natural gas rates
Understanding your natural gas bill
Historical natural gas rates
Help for low-income consumers
Ontario Electricity Support Program
Low-income Energy Assistance Program
COVID-19 Energy Assistance Programs
COVID-19 Energy Assistance Program - Residential (CEAP)
COVID-19 Energy Assistance Program - Small Business (CEAP-SB)
Participate
Your voice matters. Learn how you can take part.
Participate
Applications
Current major applications
Community meetings
Hearings
Intervenors
Decisions
Consumer Panel
Energy policy - consulting with consumers
OEB in your community
Utility performance and monitoring
We’re monitoring the system and holding your utility service provider to account.
Utility performance and monitoring
Electricity utility performance dashboard
What are electricity utility scorecards?
Electricity utility scorecards
Scorecard filing for utilities
Natural gas and electricity utility yearbooks
Performance assessment
Electricity market surveillance
FAQs
Investigations and reviews
Market monitoring
Monitoring documents
Panel reports
Panel members
Information confidentiality
Search
Search
Submit
Breadcrumb
Home
Calendar
Calendar
Listen live!
West hearing room
MP3
Windows Media Player
North hearing room
MP3
Windows Media Player
The calendar requrires javascript