Electricity utility performance dashboard

How well is your utility operating? Check our dashboard to find out! You’ll find at-a-glance stats about your utility in several key areas, including:

  • How often your utility arrived on time for service appointments
  • How often your power service was disrupted, and how long it took your utility to restore power
  • How accurate are your utility’s bills
  • If your utility answered phone calls in a timely way

If your utility is applying to the Ontario Energy Board for a rate change, the dashboard will also tell you why and provide a link to more details – including ways you can get involved BEFORE a decision is made.