Newsroom
Winter Disconnection Ban
5 things residential customers should know about the winter disconnection ban
The OEB’s extended Disconnection Ban will end on July 31, 2020
On March 19, 2020, the Ontario Energy Board (OEB) extended the ban on electricity disconnections for non-payment by three months to July 31, 2020, and broadened it to include small business customers.
New electricity pricing for TOU customers begins June 1, 2020
To support families, small businesses and farms while Ontario plans for the safe and gradual reopening of the province, the Government of Ontario has introduced a new fixed electricity price of 12.8 ¢/kWh for customers that are on time-of-use (TOU) prices. Starting June 1, 2020, that price applies to electricity used at all hours of the day, seven days a week. Having the same price apply at all hours of the day is a more predictable way to pay for power at a time when Ontarians continue to work and learn from home.
COVID-19 - Off-peak electricity pricing extended to May 31, 2020
To support Ontarians through the rapidly evolving COVID-19 situation, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act to provide a measure of temporary emergency relief for electricity customers.
Speeches and presentations
Energize, Optimize, Modernize: Towards Regulatory Excellence
On February 11, 2021, the OEB hosted the virtual symposium Energize, Optimize, Modernize: Towards Regulatory Excellence. It was an opportunity to explore regulatory modernization as the OEB seeks to answer the question: “What does a top quartile regulator look like?”
Keynote Address from OEB CEO Susanna Zagar
CEO Susanna Zagar’s keynote address about the OEB's new direction as it charts a path towards a best-in-class standing.
Panel Discussion with Industry Thought-Leaders
OEB Registrar Christine Long moderates an engaging and informative discussion with an internationally assembled three-personal panel of industry thought-leaders: Colette Honorable of Reed Smith LLP and former FERC Commissioner, noted administrative law scholar David Mullan, and Ben Wilson, CEO of the Australian Gas Infrastructure Group.
NOTE: Below is a playlist containing a series of videos. Click the icon 
on the top-right of the video to view the list.
Q&A Session with Symposium Panellists and OEB’s COO and CEO
OEB Registrar Christine Long moderates an audience Q&A with symposium panellists Colette Honorable, David Mullan and Ben Wilson, as well as the OEB’s COO Mary Anne Aldred and CEO Susanna Zagar.
NOTE: Below is a playlist containing a series of videos. Click the icon on the top-right of the video to view the list.
Media contact
Telephone: 416-544-5171
Email: OEBmedia@oeb.ca
Media releases
The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance (AVC) from Essex Powerlines Corp. (Essex Powerlines), a licensed electricity distributor, after the company reported to the OEB that some of its disconnection practices were non-compliant with OEB rules.
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing under the Regulated Price Plan (RPP) at prices that were set by the Ontario Energy Board (OEB) on December 15, 2020.
The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance (AVC) from Provident Energy Management Inc. (Provident), a licensed unit sub-meter provider.
The Government of Ontario recently announced changes to the COVID-19 Energy Assistance Program (CEAP) and the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) to help more customers during this difficult time.
Do you want to receive updates from the OEB?