Newsroom
There’s help for lower-income consumers who may need it.
This year’s winter disconnection ban is ending soon
There’s help for lower-income consumers who may need it. Prepare now. Every year, licensed electricity distributors are banned from disconnecting their residential customers for non-payment during the winter, from November 15 to April 30.
OEB issues new customer service rules to strengthen consumer protection
The Ontario Energy Board (OEB) has issued new customer service rules to electricity and natural gas utilities and unit sub-meter providers (USMPs) to enhance protection of consumers throughout the province.
LEAP 2017 By the Numbers
The Ontario Energy Board has released the 2017 Report for the Low-income Energy Assistance Program – Emergency Financial Assistance (LEAP EFA).
OEB Innovation Sandbox seeks ideas that benefit consumers
The OEB is launching the OEB Innovation Sandbox, where utilities and other companies in the energy sector can get regulatory advice or seek relief for new ideas, products, services and business models that demonstrate the potential to provide benefit for consumers.
Speeches and presentations
OEN Luncheon
September 28, 2017
by Rosemarie T. Leclair, Chair and CEO
EDA Annual General Meeting
March 27, 2017
by Rosemarie T. Leclair, Chair and CEO
EDA Annual General Meeting
March 1, 2016
by Rosemarie T. Leclair, Chair and CEO
APPrO Conference 2015
November 17, 2015
by Rosemarie T. Leclair, Chair and CEO
EDA Georgian Bay District Meeting
September 17, 2015
by Rosemarie T. Leclair, Chair and CEO
World Forum on Energy Regulation VI
May 25, 2015
by Ken Quesnelle, Vice-Chair
- Presentation
- Energy Connections: Engaging the consumer in building stronger systems - A report from ICER Virtual Working Group 3 (VWG3)
- Survey of NRAs on Approaches to Dealing with Consumer Issues - In support of the work of ICER VWG3
Standing Committee on Finance and Economic Affairs
May 20, 2015
by Rosemarie T. Leclair, Chair and CEO
CAMPUT Conference 2015
May 12, 2015
by Rosemarie T. Leclair, Chair and CEO
Toronto Region Board of Trade
December 3, 2014
by Rosemarie T. Leclair, Chair and CEO
Ontario Energy Network
April 28, 2014
by Rosemarie T. Leclair, Chair and CEO
Northwinds 10th Annual Electricity Invitational Forum
January 29, 2014
by Rosemarie T. Leclair, Chair and CEO
Media contact
Telephone: 416-544-5171
Email: OEBmedia@oeb.ca
Media releases
The Ontario Energy Board (OEB) today announced there will be little change to electricity prices on May 1, and that summer time-of-use (TOU) hours come into effect.
Has a utility ever made a mistake on the amount of your energy bill? Should energy utilities be allowed to charge you for transferring your account to your spouse? If you open a new account with an energy utility, but owe that utility money from a previous account, what should the utility do?
OEB-led project will inform a redesign of electricity prices under the Regulated Price Plan
The Ontario Energy Board (OEB) is warning consumers to beware of people calling or visiting homes claiming to offer rebates on energy bills.
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