Newsroom

Winter Disconnection Ban

5 things residential customers should know about the winter disconnection ban                              

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The OEB’s extended Disconnection Ban will end on July 31, 2020

On March 19, 2020, the Ontario Energy Board (OEB) extended the ban on electricity disconnections for non-payment by three months to July 31, 2020, and broadened it to include small business customers.

disconnection notice
New electricity pricing for TOU customers begins June 1, 2020

To support families, small businesses and farms while Ontario plans for the safe and gradual reopening of the province, the Government of Ontario has introduced a new fixed electricity price of 12.8 ¢/kWh for customers that are on time-of-use (TOU) prices. Starting June 1, 2020, that price applies to electricity used at all hours of the day, seven days a week. Having the same price apply at all hours of the day is a more predictable way to pay for power at a time when Ontarians continue to work and learn from home.

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COVID-19 - Off-peak electricity pricing extended to May 31, 2020

To support Ontarians through the rapidly evolving COVID-19 situation, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act to provide a measure of temporary emergency relief for electricity customers.

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Speeches and presentations

Energize, Optimize, Modernize: Towards Regulatory Excellence

On February 11, 2021, the OEB hosted the virtual symposium Energize, Optimize, Modernize: Towards Regulatory Excellence. It was an opportunity to explore regulatory modernization as the OEB seeks to answer the question: “What does a top quartile regulator look like?”

Keynote Address from OEB CEO Susanna Zagar
CEO Susanna Zagar’s keynote address about the OEB's new direction as it charts a path towards a best-in-class standing.

 

Panel Discussion with Industry Thought-Leaders
OEB Registrar Christine Long moderates an engaging and informative discussion with an internationally assembled three-personal panel of industry thought-leaders: Colette Honorable of Reed Smith LLP and former FERC Commissioner, noted administrative law scholar David Mullan, and Ben Wilson, CEO of the Australian Gas Infrastructure Group.

NOTE: Below is a playlist containing a series of videos. Click the icon playlist icon on the top-right of the video to view the list.

 

Q&A Session with Symposium Panellists and OEB’s COO and CEO
OEB Registrar Christine Long moderates an audience Q&A with symposium panellists Colette Honorable, David Mullan and Ben Wilson, as well as the OEB’s COO Mary Anne Aldred and CEO Susanna Zagar.

NOTE: Below is a playlist containing a series of videos. Click the icon playlist icon on the top-right of the video to view the list.

 

Media contact

Telephone: 416-544-5171
Email: OEBmedia@oeb.ca

Media releases

The Ontario Energy Board (OEB) has received numerous reports of consumers receiving emails that offer to assess eligibility for the COVID-19 Energy Assistance Program (CEAP).

Today the Ontario Energy Board (OEB) announced new, lower electricity prices for households and small businesses, effective May 1, 2021, under the Regulated Price Plan (RPP).

The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance (AVC) from PUC Distribution Inc. (PUC Distribution), a licensed electricity distributor, following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules.

The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance (AVC) from ONIT Energy Ltd. (ONIT Energy), a licensed energy retailer that operates in Ontario under the trade name Ontario Wholesale Energy Gas & Electric.

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