End of Disconnection Ban

The annual winter disconnection ban is coming to an end in Ontario. OEB-regulated electricity and natural gas distributors cannot disconnect residential customers for non-payment between November 15 and April 30.

disconnection notice
Enabling storage in Ontario’s electricity system

The OEB takes steps to remove barriers to energy storage integration, ensuring a cohesive regulatory response that advances innovation and gives certainty to the sector.

energy storage
OEB releases updated report on Compliance and Enforcement Activity

The Ontario Energy Board (OEB) is Ontario’s independent regulator of the electricity and natural gas sectors. One of our jobs is to establish and enforce the rules that licensed electricity and natural gas companies follow to protect consumers and ensure the energy sector operates in a way that is fair, transparent, and accountable. Our goal is to promote a sustainable and efficient energy sector, for today and tomorrow, and our compliance and enforcement work is integral to this effort.

compliance report
OEB COVID-19 Update

There are a number of measures being taken in response to the COVID-19 pandemic.                                                                                        

call centre

Speeches and presentations


Delivering on Our Commitments

CEO Susanna Zagar provided an update in April 2022 on the OEB’s activities related to modernization and working toward becoming a top-quartile regulator.


Innovating to Support the Energy Transition

OEB CEO Susanna Zagar addressed APPrO 2021: The Electric Future, the 33rd Annual Canadian Power Conference, on November 29, 2021. Read her remarks and listen to her speech, below.

Full Speech (pdf version)

Full Speech (audio version)



Diversity, Equity and Inclusion at the OEB and the Energy Sector at Large

On November 25, 2021, OEB CEO Susanna Zagar delivered the keynote address, and participated in a question-and-answer session, at the Electricity Distributors Association’s 2021 Women Connected event. The theme of the day was diversity, equity and inclusion.



Energize, Optimize, Modernize: Towards Regulatory Excellence

On February 11, 2021, the OEB hosted the virtual symposium Energize, Optimize, Modernize: Towards Regulatory Excellence. It was an opportunity to explore regulatory modernization as the OEB seeks to answer the question: “What does a top quartile regulator look like?”

Keynote Address from OEB CEO Susanna Zagar
CEO Susanna Zagar’s keynote address about the OEB's new direction as it charts a path towards a best-in-class standing.

Panel Discussion with Industry Thought-Leaders
OEB Registrar Christine Long moderates an engaging and informative discussion with an internationally assembled three-personal panel of industry thought-leaders: Colette Honorable of Reed Smith LLP and former FERC Commissioner, noted administrative law scholar David Mullan, and Ben Wilson, CEO of the Australian Gas Infrastructure Group.

NOTE: Below is a playlist containing a series of videos. Click the icon playlist icon on the top-right of the video to view the list.

Q&A Session with Symposium Panellists and OEB’s COO and CEO
OEB Registrar Christine Long moderates an audience Q&A with symposium panellists Colette Honorable, David Mullan and Ben Wilson, as well as the OEB’s COO Mary Anne Aldred and CEO Susanna Zagar.

NOTE: Below is a playlist containing a series of videos. Click the icon playlist icon on the top-right of the video to view the list.


Media contact

Telephone: 416-544-5171

Media releases

Collaboration between the IESO, OEB, BluWave-ai and Hydro Ottawa to provide visibility into the growing number of EVs drawing electricity from the local grid.

The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance (AVC) from licensed electricity distributor Greater Sudbury Hydro Inc. (Greater Sudbury Hydro).

The Ontario Energy Board (OEB) has accepted an Assurance of Voluntary Compliance (AVC) from E.L.K. Energy Inc. (E.L.K. Energy), a licensed electricity distributor serving the Towns of Essex, Lakeshore and Kingsville, following an inspection into E.L.K. Energy’s record-keeping. Under the terms of the AVC, E.L.K. Energy will pay an administrative monetary penalty of $5,000.

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