Newsroom

disconnection notice

There’s help for lower-income consumers who may need it.

This year’s winter disconnection ban is ending soon

There’s help for lower-income consumers who may need it. Prepare now. Every year, licensed electricity distributors are banned from disconnecting their residential customers for non-payment during the winter, from November 15 to April 30.

disconnection notice
OEB issues new customer service rules to strengthen consumer protection

The Ontario Energy Board (OEB) has issued new customer service rules to electricity and natural gas utilities and unit sub-meter providers (USMPs) to enhance protection of consumers throughout the province.

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OEB Innovation Sandbox seeks ideas that benefit consumers

The OEB is launching the OEB Innovation Sandbox, where utilities and other companies in the energy sector can get regulatory advice or seek relief for new ideas, products, services and business models that demonstrate the potential to provide benefit for consumers.

innovation sandbox
LEAP 2017 By the Numbers

The Ontario Energy Board has released the 2017 Report for the Low-income Energy Assistance Program – Emergency Financial Assistance (LEAP EFA).

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Speeches and presentations

OEN Luncheon

September 28, 2017
by Rosemarie T. Leclair, Chair and CEO

 

EDA Annual General Meeting

March 27, 2017
by Rosemarie T. Leclair, Chair and CEO

 

EDA Annual General Meeting

March 1, 2016
by Rosemarie T. Leclair, Chair and CEO

 

APPrO Conference 2015

November 17, 2015
by Rosemarie T. Leclair, Chair and CEO

 

EDA Georgian Bay District Meeting

September 17, 2015
by Rosemarie T. Leclair, Chair and CEO

 

World Forum on Energy Regulation VI

May 25, 2015
by Ken Quesnelle, Vice-Chair

 

Standing Committee on Finance and Economic Affairs

May 20, 2015
by Rosemarie T. Leclair, Chair and CEO

 

CAMPUT Conference 2015

May 12, 2015
by Rosemarie T. Leclair, Chair and CEO

 

Toronto Region Board of Trade

December 3, 2014
by Rosemarie T. Leclair, Chair and CEO

 

Ontario Energy Network

April 28, 2014
by Rosemarie T. Leclair, Chair and CEO

 

Northwinds 10th Annual Electricity Invitational Forum

January 29, 2014
by Rosemarie T. Leclair, Chair and CEO

Media contact

Telephone: 416-544-5171
Email: OEBmedia@oeb.ca

Media releases

The Ontario Energy Board (OEB) today announced there will be little change to electricity prices on May 1, and that summer time-of-use (TOU) hours come into effect.

Has a utility ever made a mistake on the amount of your energy bill? Should energy utilities be allowed to charge you for transferring your account to your spouse? If you open a new account with an energy utility, but owe that utility money from a previous account, what should the utility do?

OEB-led project will inform a redesign of electricity prices under the Regulated Price Plan

The Ontario Energy Board (OEB) is warning consumers to beware of people calling or visiting homes claiming to offer rebates on energy bills.

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Twitter feed

  • Ontario Energy Board profile pic
    2 days 4 hours ago

    @ChrisWa29841898 Hi Christa, thank you for your question. I’ve forwarded this to my colleagues and will get back to… https://t.co/GbX8hdpc69

  • Ontario Energy Board profile pic
    1 week 1 day ago

    Want to better understand how the OEB protects #energy consumers in Ontario? Visit our booth tomorrow at… https://t.co/zO56Vi6Nxz

  • Ontario Energy Board profile pic
    1 week 1 day ago

    DYK there are new rules to protect #energy consumers. Learn more about the OEB’s role and the support in place to h… https://t.co/5HicWoNHht

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