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To support families, small businesses and farms while Ontario plans for the safe and gradual reopening of the province, the Government of Ontario has introduced a new fixed electricity price of 12.8 ¢/kWh for customers that are on time-of-use (TOU) prices. Starting June 1, 2020, that price applies to electricity used at all hours of the day, seven days a week. Having the same price apply at all hours of the day is a more predictable way to pay for power at a time when Ontarians continue to work and learn from home.

To support Ontarians through the rapidly evolving COVID-19 situation, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act to provide a measure of temporary emergency relief for electricity customers.

There are a number of measures being taken in response to the COVID-19 pandemic.                                                      

Last December, the Government of Ontario announced that it intends to further increase access to natural gas by making additional projects eligible for financial support to serve communities that are not currently connected to a natural gas distribution system.