Newsroom

disconnection notice

There’s help for lower-income consumers who may need it.

This year’s winter disconnection ban is ending soon

There’s help for lower-income consumers who may need it. Prepare now. Every year, licensed electricity distributors are banned from disconnecting their residential customers for non-payment during the winter, from November 15 to April 30.

disconnection notice
OEB issues new customer service rules to strengthen consumer protection

The Ontario Energy Board (OEB) has issued new customer service rules to electricity and natural gas utilities and unit sub-meter providers (USMPs) to enhance protection of consumers throughout the province.

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LEAP 2017 By the Numbers

The Ontario Energy Board has released the 2017 Report for the Low-income Energy Assistance Program – Emergency Financial Assistance (LEAP EFA).

hands holding bill and calculator
OEB Innovation Sandbox seeks ideas that benefit consumers

The OEB is launching the OEB Innovation Sandbox, where utilities and other companies in the energy sector can get regulatory advice or seek relief for new ideas, products, services and business models that demonstrate the potential to provide benefit for consumers.

innovation sandbox

Speeches and presentations

OEN Luncheon

September 28, 2017
by Rosemarie T. Leclair, Chair and CEO

 

EDA Annual General Meeting

March 27, 2017
by Rosemarie T. Leclair, Chair and CEO

 

EDA Annual General Meeting

March 1, 2016
by Rosemarie T. Leclair, Chair and CEO

 

APPrO Conference 2015

November 17, 2015
by Rosemarie T. Leclair, Chair and CEO

 

EDA Georgian Bay District Meeting

September 17, 2015
by Rosemarie T. Leclair, Chair and CEO

 

World Forum on Energy Regulation VI

May 25, 2015
by Ken Quesnelle, Vice-Chair

 

Standing Committee on Finance and Economic Affairs

May 20, 2015
by Rosemarie T. Leclair, Chair and CEO

 

CAMPUT Conference 2015

May 12, 2015
by Rosemarie T. Leclair, Chair and CEO

 

Toronto Region Board of Trade

December 3, 2014
by Rosemarie T. Leclair, Chair and CEO

 

Ontario Energy Network

April 28, 2014
by Rosemarie T. Leclair, Chair and CEO

 

Northwinds 10th Annual Electricity Invitational Forum

January 29, 2014
by Rosemarie T. Leclair, Chair and CEO

Media contact

Telephone: 416-544-5171
Email: OEBmedia@oeb.ca

Media releases

The Ontario Energy Board (OEB) today announced there will be little change to electricity prices on May 1, and that summer time-of-use (TOU) hours come into effect.

Has a utility ever made a mistake on the amount of your energy bill? Should energy utilities be allowed to charge you for transferring your account to your spouse? If you open a new account with an energy utility, but owe that utility money from a previous account, what should the utility do?

OEB-led project will inform a redesign of electricity prices under the Regulated Price Plan

The Ontario Energy Board (OEB) is warning consumers to beware of people calling or visiting homes claiming to offer rebates on energy bills.

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Twitter feed

  • Ontario Energy Board profile pic
    1 day 1 hour ago

    This is the cost to move electricity from generating stations across the province to your home or small business. L… https://t.co/yCnRbwPGE1

  • Ontario Energy Board profile pic
    1 day 20 hours ago

    #DidYouKnow? The Ontario Energy Board was established in 1960 and mainly regulated natural gas in its early days?… https://t.co/7TeTIMw8Mi

  • Ontario Energy Board profile pic
    2 days 19 hours ago

    Ever felt pressured by an energy retailer trying to sell you an energy contract at your door? Have an issue with yo… https://t.co/hkKKUqhb7A

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