We are the independent regulator of Ontario’s electricity and natural gas sectors.
We protect the interests of consumers and deliver public value that contributes to Ontario’s economic, social and environmental development.
We protect the interests of consumers and deliver public value that contributes to Ontario’s economic, social and environmental development.
The OEB has issued a report following a review of the consumer protection framework for customers of unit sub-meter providers (USMP). The report summarizes input obtained from consumers and stakeholders and identifies actions to strengthen the consumer protection framework for USMP customers.
The OEB is also issuing a Notice of Proposal to Amend the Unit Sub-Metering Code that includes proposed amendments to increase awareness among USMP customers of the consumer protection framework and related policies and programs that are in place to protect them. Stakeholders are invited to provide feedback on the proposed amendments by January 16, 2025.
The OEB is hosting a meeting to engage stakeholders on the Reporting and Record-keeping Requirements (RRR) for Ontario’s licensed electricity distributors. This meeting provides the OEB an opportunity to share information on upcoming changes to the RRR and gather feedback on future updates to ensure it is adapting to the needs of an evolving electricity sector.
The OEB has released a report titled “Distribution Sector Resilience and Responsiveness” in response to the Minister’s November 2023 Letter of Direction. This Report provides valuable insight into Ontario distributors’ approach to planning for and recovering from major storms.