COVID-19 Energy Assistance Programs

Consumers who have overdue amounts on their energy bills because of COVID-19 can apply for an on-bill credit.

disconnection notice
Disconnection Notices Banned

OEB bans disconnection notices for residential electricity customers during stay-at-home measures which took effect April 8.

Consumer Alert

Beware misleading offers regarding COVID-19 Energy Assistance Program.

What's New

The OEB is evaluating the efficiency and effectiveness of its regulatory proceedings. As part of this initiative, the OEB is proposing amendments to its Rules of Practice and Procedure related to motions to review, and has issued an invitation to stakeholders to provide comment on the proposed changes.

The OEB has issued a letter confirming the membership of a working group and the priority workstreams to be undertaken in the near term for the Framework for Energy Innovation: Distributed Resources and Utility Incentives (FEI). The OEB has also issued a Terms of Reference for the FEI Working Group.

The OEB has accepted an Assurance of Voluntary Compliance from Milman Mining Inc. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

Here’s how we can help

As Ontario's independent energy regulator, we make decisions and rules to ensure that consumers are treated fairly and that the energy sector is reliable and sustainable. We oversee how energy companies operate to ensure the public interest is served.

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Electricity rates & prices

Time-of-use price at 12:35 AM EDT

  • Off-peak8.2 ¢/kWh
  • Mid-peak11.3 ¢/kWh
  • On-peak17.0 ¢/kWh
Next: Mid-peak starts in 06:24

Natural gas rates & prices

  • Union Gas Limited (South)13.7086 ¢/m3
  • Enbridge Gas Distribution Inc.10.9864 ¢/m3
  • EPCOR Natural Gas Limited Partnership13.6664 ¢/m3

How is my utility performing?

Looking for a particular case?

There are 11 major applications before the Ontario Energy Board right now. Find out if they affect you:

Show me all applications before the board

Note: this will take you to our Industry site

Are you looking for information on a particular case or application? Search the case number here: