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Help for low-income customers

We have special financial assistance programs to help low-income households with energy bills

Consumer Alert

Beware of rebate scams pretending to be from or endorsed by the Ontario Energy Board.

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Partners in Innovation

Find out about the partnership between the IESO's Grid Innovation Fund and the OEB Innovation Sandbox.

What's New

The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Gas Inc., a gas distributor, following an inspection into the company’s disconnection-related practices. The inspection found that Enbridge Gas Inc. did not comply with certain regulatory requirements for disconnection notices. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements regarding disconnection.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.

The OEB has issued a letter informing all rate-regulated electricity and gas distributors about an adjustment to their July 2021 OEB cost assessment invoices. The letter explains that funds from administrative monetary penalties collected by the OEB in regards to compliance matters have been used to reduce the distributors’ July cost assessment invoices on the expectation that the distributors will promptly supplement their LEAP-EFA budget for 2021 by the same amount. The letter also describes temporary changes to the screening guidelines for LEAP-EFA that are designed to help energy consumers most in need.

Here’s how we can help

As Ontario's independent energy regulator, we make decisions and rules to ensure that consumers are treated fairly and that the energy sector is reliable and sustainable. We oversee how energy companies operate to ensure the public interest is served.

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Electricity rates & prices

Time-of-use price at 4:36 PM EDT

  • Off-peak8.2 ¢/kWh
  • Mid-peak11.3 ¢/kWh
  • On-peak17.0 ¢/kWh
Next: Mid-peak starts in 00:23

Natural gas rates & prices

  • Union Gas Limited (South)13.2272 ¢/m3
  • Enbridge Gas Distribution Inc.10.7151 ¢/m3
  • EPCOR Natural Gas Limited Partnership13.3057 ¢/m3

How is my utility performing?

Looking for a particular case?

There are 11 major applications before the Ontario Energy Board right now. Find out if they affect you:

Show me all applications before the board

Note: this will take you to our Industry site

Are you looking for information on a particular case or application? Search the case number here: