Electricity utility performance dashboard

See how your utility is performing and compare it against others.
Utility performance and monitoring

How well is your utility operating? Check our dashboard to find out! You’ll find at-a-glance stats about your utility in several key areas, including:

  • How often your utility arrived on time for service appointments
  • How often your power service was disrupted, and how long it took your utility to restore power
  • How accurate are your utility’s bills
  • If your utility answered phone calls in a timely way

If your utility is applying to the Ontario Energy Board for a rate change, the dashboard will also tell you why and provide a link to more details – including ways you can get involved BEFORE a decision is made.