If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to meet certain criteria to qualify for these programs, and must go through one of the intake agencies in Ontario listed below.
LEAP Agencies
Natural Gas
Enbridge Gas Distribution
United Way Simcoe Muskoka
Midhurst, ON L9X 1N6
Hours: Mon - Fri 8:30AM to 4:00PM
EPCOR Natural Gas Ltd. Partnership
United Way Centraide Simcoe Muskoka
Midhurst, ON L9X 1N6
Hours: Mon - Fri 8:30AM to 4:00PM
The Corporation of the City of Kitchener - Kitchener Utilities
Region of Waterloo Social Services
Waterloo, ON N2J 4G6
Electricity
Alectra Utilities Corporation
Community Care - St. Catharines
St. Catharines, ON L2R 3E2
Alectra Utilities Corporation
County of Wellington Social Services
Guelph, ON N1H 4E9
Alectra Utilities Corporation
Dixie Bloor Housing - Mississauga
Mississauga, ON L4Y 3V9
Alectra Utilities Corporation
Hamilton Housing - Hamilton
Hamilton, ON L8N 3Z3
Alectra Utilities Corporation
Neighbour 2 Neighbour - Hamilton
Hamilton, ON L9C 3K9
Alectra Utilities Corporation
Region of Peel - Brampton
Brampton, ON L6T 0E6
Alectra Utilities Corporation
United Way Simcoe & Muskoka
Midhurst, ON L9X 1N6
Hours: Mon - Fri 8:30AM to 4:00PM
Algoma Power Inc.
Algoma District Services Administration Board
Thessalon, ON P0R 1L0
ext 200
1-888-326-3133
Algoma Power Inc.
Algoma District Services Administration Board
Wawa, ON P0S 1K0
1-866-847-9953
Atikokan Hydro Inc.
Rainy River District Social Services Administration Board
Fort Frances, ON P9A 1H2
1-800-265-5349
Bluewater Power Distribution Corporation
Inn of the Good Shepherd
Sarnia, ON N7T 1Z3
Brantford Power Inc.
United Way Centraide Simcoe Muskoka
Midhurst, ON L9X 1N6
Hours: Mon - Fri 8:30AM to 4:00PM
Burlington Hydro Inc.
The Salvation Army - Burlington Community & Family Services
Burlington, ON L7L 7G5
ext 103
Canadian Niagara Power Inc.
Port Cares - Port Colborne
Port Colborne, ON L3K 3E1
Canadian Niagara Power Inc.
Salvation Army, Fort Erie, Community & Family Services
Fort Erie, ON L2A 2M4
Centre Wellington Hydro Ltd.
Community Resource Centre
Fergus, ON N1M 3E2
Chapleau Public Utilities Corp.
Manitoulin Sudbury DSB
Espanola, ON P5E 1R9