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OEB COVID-19 UPDATE - Time-of-use pricing

The Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act. As a result, starting on March 24, 2020, residential and small business customers on time-of-use (TOU) pricing will pay 10.1 ¢/kWh no matter what time of day the electricity is consumed. This means that TOU customers will be paying the off-peak price throughout the day as long as the Emergency Order remains in place. The Government has indicated that it intends to keep the 10.1 ¢/kWh pricing in place for 45 days.

The 10.1 ¢/kWh pricing applies automatically – no customer action is required. Some customers may receive a bill before their utility or unit sub-meter provider is able to implement the price change, in which case they will receive a credit on the following bill. For more information, read the Government’s news release.

 

Compare your current bill from your local utility with what to expect if you sign an energy contract with an energy retailer (also called an electricity retailer or a natural gas marketer). The bill calculator uses the regulated rates for each utility in Ontario. You can enter the contract price offered by the energy retailer to compare.

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