Sets out the minimum standards under which a licensed electricity retailer may retail electricity.
Secteur
Electricity
Catégorie
Industry Codes/Rules
Mise à jour
juillet 1, 2022
Latest version
Amendments to the Electricity Retailer Code of Conduct
2. Amendments to facilitate regulatory changes to net metering and retailing. These amendments came into force on July 1, 2022 (EB-2022-0152). More information | July 1, 2022 version (pdf)
1. Amendments to introduce formal requirements for a Consumer Complaints Response Process for Energy Retailers. These amendments came into force on February 1, 2020 (EB-2016-0179, EB-2018-0335). More information | February 1, 2020 version (pdf)