Board staff undertook a consultation to discuss a proposed framework that would develop service quality measures, standards and reporting mechanisms for natural gas utilities. The consultation arose out of the Natural Gas Forum (NGF) Report where the OEB identified quality of service as one of the necessary criteria for the development of an incentive rate making framework.
|Date||Issue / Document|
|June 16, 2006||
On March 27, 2006 the OEB issued amendments to the Gas Distribution Access Rule that implement Service Quality Requirements for Ontario's natural gas distributors.
|January 9, 2006||
The OEB released proposed Natural Gas Utility Service Quality Requirements in the form of proposed amendments to the Gas Distribution Access Rule.
|October 3, 2005|
|July 29, 2005|