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The OEB is taking a number of measures in response to the COVID-19 pandemic.

To support the implementation of the government’s new COVID-19 Energy Assistance Program – Small Business (CEAP-SB), on August 7, 2020, the OEB issued a Decision and Order amending the licences of electricity distributors and unit sub-meter providers to require them to deliver CEAP-SB to their eligible customers. The OEB also issued letters to four natural gas distributors setting out its expectations for their delivering CEAP-SB to their eligible gas customers. The program will launch on August 31, 2020.

The OEB has issued the COVID-19 Forgone Revenue Rate Rider Model and associated accounting guidance to assist those distributors that wish to seek recovery of forgone revenue arising as a result of the postponed implementation of 2020 rates due to the COVID-19 emergency. The OEB also issued an Accounting Order accompanying this guidance, which establishes a new sub-account, Impacts Arising from the COVID-19 Emergency Account, Sub-account Forgone Revenues from Postponing Rate Implementation.

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