Description
Provides data related to a distributor’s number and type of customer service-related complaints. The data in this section is unadjusted for distributor mergers. The majority of the data in this section is collected in textual format. Note that the start year for this data file is 2015.
URL
Table 1: Detailed Customer Service-Related Complaints Data from Residential and Eligible Low-Income Customers by Complaint Type
https://www.oeb.ca/documents/opendata/rrr/gas/2.1.19 Table 1.xml
Table 2: Aggregated Customer Service-Related Complaints Data from Residential and Eligible Low-Income Customers and Customer Service-Related Enquiries from Residential Customers
https://www.oeb.ca/documents/opendata/rrr/gas/2.1.19 Table 2.xml
File Types
XML
Update Frequency
Annually
Last updated: October 6, 2023
Access Level
Open/Public