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With the onset of winter weather and the difficulty that some electricity customers are having paying their bills, I am writing to remind all Ontario utilities of the rules that they must follow regarding disconnecting and reconnecting a service. I ask that you review the OEB’s disconnection rules...

Toronto, ON – Today, the Ontario Energy Board (OEB) announced new time-of-use (TOU) electricity prices for households and small businesses starting May 1. The price is increasing by approximately $3.13 per month on the “Electricity” line, and about 2.5% on the total bill, for a household that...

Toronto, ON - October 15, 2015 – Today the Ontario Energy Board announced new electricity prices. The new prices will apply to most households and small businesses starting November 1. When the prices change, the hours for mid-peak and on-peak prices also change to the winter time-of-use hours. The...

The Ontario Energy Board is reminding households that time-of-use electricity prices stay at their lowest rate all day on Good Friday. As with other statutory holidays and weekends, the off-peak price of 6.3 cents per kilowatt hour will apply throughout the day. 2013 TOU Holiday Schedule Day of Off...