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The OEB has accepted an Assurance of Voluntary Compliance from Enbridge Gas Inc. following an OEB review into certain of its service quality requirements (SQRs). The review found that Enbridge Gas Inc. did not comply with its SQRs related to meter reading performance and telephone answering...

The OEB has accepted an Assurance of Voluntary Compliance from Halton Hills Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.

The OEB has posted the updated electricity supply mix data information for 2021. As per Ontario Regulation 416/99 made under the OEB Act, and the OEB’s Directive, this information is required to be disclosed to Ontario consumers.

The OEB’s pilot initiative to issue final decisions and final rate orders twice a week, on Tuesdays and Thursdays, is now permanent, effective immediately.

Today we issued the OEB Staff Report to the Ontario Energy Board: Review of 2022 Annual Update to Enbridge Gas Inc. Natural Gas Supply Plan. This report outlines the staff's assessment of Enbridge's annual update to the five-year natural gas supply plan.

The OEB has published the 2021 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year.

The OEB has accepted an Assurance of Voluntary Compliance from EPCOR Electricity Distribution Ontario Inc. following an OEB inspection into the company’s disconnection-related practices. The inspection found that EPCOR Electricity Distribution Ontario Inc.’s disconnection practices were non...

The OEB has accepted an Assurance of Voluntary Compliance from Chapleau Public Utilities Corporation, an electricity distributor. The Assurance responds to non-compliance related to overcharging customers as a result of a billing system error.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

To provide greater customer choice, the OEB is initiating a consultation to discuss how to enable implementation of an Ultra-Low Overnight Price Plan for electricity consumers on the Regulated Price Plan.

The OEB has launched an enhanced, more user-friendly website for the Innovation Sandbox that improves transparency of the process and support available. Informed by stakeholder feedback, a key new feature is an “as-it-happens” dashboard that provides insights into projects receiving Sandbox support.

The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from August 1, 2022.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has launched the next phase of the online portal for filing licence applications (new and renewals), another milestone in the OEB’s Digital First Strategy to improve and modernize service delivery. Five more forms are now available through the portal: Electricity Generation, Electricity...

The OEB has posted the electricity distributors' 2022 stretch factor assignments for the 2023 Incentive Rate Mechanism (IRM) rate-setting process. The benchmarking details and assignments are published in the Pacific Economics Group "Empirical Research in Support of Incentive Rate-Setting: 2021...

The Framework for Energy Innovation Working Group, established to advise the OEB on the steps it can take to facilitate cost-effective use and integration of distributed energy resources, has delivered its Report to the OEB. Interested stakeholders are invited to comment on the Report and its...

The OEB has approved changes to the prices EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective July 1, 2022.

The OEB has posted Price Comparison templates for Natural Gas Contracts for EPCOR Natural Gas Limited Partnership valid from July 1 - September 30, 2022.

The OEB's Compliance Report (April 2021 – March 2022) demonstrates how the OEB, as an independent regulator for the energy sector, has been fulfilling its mandate to protect consumer interest and deliver public value over the course of the last fiscal year. Our goal is to promote a sustainable and...

The OEB has accepted an Assurance of Voluntary Compliance from Trilliant Networks (Canada) Inc., a unit sub-meter provider. The Assurance responds to non-compliance related to the provision of sub-metering services without a licence.

The OEB has released the final consumer-facing materials and retailer forms related to third-party net metering.