You’re entitled to a sustainable energy system and value for your electricity and natural gas services. We make sure you get both.
As a consumer, you depend on unbiased information from a trusted source to make sound decisions. Information that tells you if your electricity or natural gas utility is following the rules, and that they’re operating cost-effectively.
As Ontario’s independent energy regulator, we’re here to champion your energy rights. We actively work on your behalf to:
- Set the rules for energy companies operating in Ontario
- Establish energy rates that are reasonable
- License energy companies
- Monitor the wholesale electricity market and energy companies
- Develop new energy policies and provide unbiased advice to government
- Give you tools to help you become energy literate