Implementing the Process for Enabling Customers to Opt Out of Time-of-Use Pricing
On June 1, 2020, the government announced that it intended to introduce customer choice for consumers on the Regulated Price Plan (RPP) who pay time-of-use (TOU) prices. This initiative would allow RPP TOU customers to opt out of TOU pricing in favour of tiered prices starting November 1, 2020.
The Ministry of Energy, Northern Development and Mines indicated it was looking to the OEB to develop, in consultation with electricity distributors and other stakeholders as appropriate, the rules to implement the customer choice initiative.
In response, the OEB initiated a consultation to inform the development of amendments to its Standard Supply Service Code in order to ensure the timely, efficient and effective implementation of the new opt-out mechanism.
On September 8, 2020, the OEB issued a final Notice of Amendments to the Standard Supply Service Code. These amendments, which came into force on October 13, 2020, enable electricity consumers on the Regulated Price Plan to opt out of time-of-use prices and to elect instead to be charged on the basis of tiered pricing.