Consumer Security Deposits

Case number
EB-2006-0030, RP-2002-0146
Launched
Sector
Electricity
Natural Gas
Status
Archived
Details

In August 2002, a letter was issued advising that Board staff would be coordinating a working group to consider stakeholder input regarding concerns associated with consumer security deposit policies of electricity distributors ("LDCs") across Ontario. The working group, which was comprised of consumer and LDC representatives, provided recommendations including a common set of terms and conditions for security deposits. On June 10, 2003, the Board initiated a proceeding to obtain input from all interested persons. In response to the submissions received, the Board made a number of changes to the proposed amendments and requested further input on November 10, 2003.

On March 29, 2005, as part of a separate subsequent proceeding (Unpaid Electricity Charges), the Board issued further amendments to the Distribution System Code which provided clarification to electricity distributors on their rights and obligations in the areas of security deposits (as well as tenant arrears and reconnection charges).

Working group meeting notes

Working group member organizations

 

Updates

Date Issue / Document
June 19, 2006

On May 12, 2006, the Board amended the Distribution System Code such that bulk-metered residential condominiums will be treated as residential customers for security deposit purposes. The May 12th Notice noted that once a self-declaration form has been approved, it would be provided to each electricity distributor to post on its website and it would also be posted on the Board's website.

May 12, 2006

The Board amended the Distribution System Code such that bulk-metered residential condominiums will be treated as residential customers for security deposit purposes.

March 20, 2006

The Board has received comments on proposed amendments to the Distribution System Code regarding the treatment of bulk-metered residential condominiums for security deposit purposes.

February 20, 2006

The Board is proposing to amend the Distribution System Code such that bulk-metered residential condominiums will be treated as residential customers for security deposit purposes.

February 3, 2004

The Board has approved amendments to the Distribution System Code (DSC) pertaining to consumer security deposit policies of electricity local distribution companies.

November 24, 2003

The Board has received comments in response to the November 10th proposed Distribution System Code (DSC) amendments regarding consumer security deposits.

November 10, 2003

In response to the June 10th proposed Distribution System Code (DSC) amendments, the Board has reviewed the submissions that were received and made a number of changes.

July 10, 2003

The Board has received comments in response to the June 10th proposed Distribution System Code (DSC) amendments regarding consumer security deposits.

Electricity Distributors

Consumers - Commercial

Consumers - Residential

Natural Gas Distributors/Retailers

June 10, 2003

The Board is initiating, on its own motion, a proceeding to obtain broad input on proposed changes to the Distribution System Code. New proposed provisions have been added with the intent to increase consistency amongst Ontario electricity LDCs in terms of their treatment of consumers with respect to security deposit requirements.

September 20, 2002

Discussion Paper issued to working group members.

August 14, 2002

Letter sent to all electricity distributors in response to concerns that have been raised by various parties regarding the consumer security deposit policies of electricity LDCs.