Sets out the rules that govern the conduct of Ontario electricity distributors in the provision of electricity to consumers connected to their distribution system.
Recent amendments to the SSSC
2. Amendments to enable electricity consumers on the Regulated Price Plan (RPP) to opt out of time-of-use prices and to elect instead to be charged on the basis of tiered pricing. These amendments came into force on October 13, 2020 (EB-2020-0152). More information
1. Amendments relating to Phase 1 of the OEB’s Customer Service Rules Review (EB-2017-0183). These amendments came into force in two phases: on March 14, 2019, and on March 1, 2020. More information