What's new newsletter

Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017.

The OEB has issued for public comment proposed amendments to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices.

The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around the 15th of each month.

The Market Surveillance Panel has submitted to the OEB a report on Congestion Payments in Ontario’s Wholesale Electricity Market.

To protect Ontario’s energy consumers and help ensure utilities are giving consumers every opportunity to avoid disconnection, the OEB has issued a letter to electricity distributors reminding them of the rules that they must follow regarding disconnecting and reconnecting a service.