Search

Content types

Keywords

Date

Filters
About 329 results
new OEB.ca website

Welcome to our new website

News
Posted on
April 19, 2017
Our goal was to build a modern, consumer-friendly website that offers a richer experience for users and more engaging content and tools to help advance our goal of increasing energy literacy. Our new website has lots of information, written in clear, consumer-friendly language, about who we are...

Whats new - 2017-04-17

News
Posted on
April 17, 2017
The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around...

Whats new - 2017-03-27

News
Posted on
March 27, 2017
The OEB announced that Rumina Velshi has been appointed by Government as a new part-time Board member, effective March 22, 2017 for a two year term.

Whats new - 2017-03-23

News
Posted on
March 23, 2017
The OEB has approved changes to the prices Enbridge, NRG and Union will charge its customers for natural gas effective April 1, 2017.

Whats new - 2017-03-23

News
Posted on
March 23, 2017
The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge, NRG and Union valid from April 1-June 30, 2017.

Whats new - 2017-03-16

News
Posted on
March 16, 2017
The OEB is launching an initiative to develop a Framework for the Assessment of Distributor Gas Supply Plans

Whats new - 2017-03-15

News
Posted on
March 15, 2017
The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around...

Whats new - 2017-03-15

News
Posted on
March 15, 2017
The OEB has issued an amendment to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices.

Whats new - 2017-03-13

News
Posted on
March 13, 2017
The OEB has published the 2017 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

Whats new - 2017-03-09

News
Posted on
March 9, 2017
The OEB has posted the 2015 results of the LEAP Emergency Financial Assistance and Winter Warmth programs.
More power to you

More power to you

News
Posted on
March 7, 2017
The power to sleep on it New rules to protect your rights as a consumer You are empowered through new rules, introduced January 1, 2017, that better protect your rights. For example, if you decide to sign up for a contract with an energy retailer, the time you have to cancel without penalty has been...
cap and trade

Cap and Trade

News
Posted on
March 2, 2017
Update: On July 3, 2018, the government revoked Ontario Regulation 144/16, The Cap and Trade Program. The Ontario Energy Board removed Cap and Trade charges from natural gas bills effective October 1, 2018. Natural gas utilities are now required to purchase emission credits called “allowances” for...

Whats new - 2017-02-23

News
Posted on
February 23, 2017
The OEB has issued a Decision and Order amending the licences of all Ontario electricity distributors to ban the disconnection of residential consumers for the period through April 30, 2017, and to require that disconnected homes be reconnected as soon as possible at no charge. This Decision and...

Whats new - 2017-02-17

News
Posted on
February 17, 2017
The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around...

Whats new - 2017-02-16

News
Posted on
February 16, 2017
The OEB has issued amended filing requirements for natural gas rate applications.

Whats new - 2017-02-16

News
Posted on
February 16, 2017
The OEB has accepted an Assurance of Voluntary Compliance from Williams Operating Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

Whats new - 2017-02-09

News
Posted on
February 9, 2017
The OEB gave written notice to Planet Energy (Ontario) Corp. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Planet Energy has engaged in unfair practices and breached the Energy Consumer Protection Act, 2010 and associated codes and...

Whats new - 2017-02-09

News
Posted on
February 9, 2017
The OEB has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the retraining of a salesperson.

Whats new - 2017-02-09

News
Posted on
February 9, 2017
The OEB has issued a letter providing direction to licensees regarding implementation issues related to the Ontario Rebate for Electricity Consumers Act (2016).

Whats new - 2017-02-01

News
Posted on
February 1, 2017
The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking their licence as it is alleged that Ensqr has contravened the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016.

Whats new - 2017-01-31

News
Posted on
January 31, 2017
Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017.

Whats new - 2017-01-26

News
Posted on
January 26, 2017
The OEB has issued for public comment proposed amendments to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices.

Whats new - 2017-01-16

News
Posted on
January 16, 2017
The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around...

Whats new - 2017-01-13

News
Posted on
January 13, 2017
The Market Surveillance Panel has submitted to the OEB a report on Congestion Payments in Ontario’s Wholesale Electricity Market.

Whats new - 2017-01-12

News
Posted on
January 12, 2017
To protect Ontario’s energy consumers and help ensure utilities are giving consumers every opportunity to avoid disconnection, the OEB has issued a letter to electricity distributors reminding them of the rules that they must follow regarding disconnecting and reconnecting a service.

FAQs

Looking for the Advanced Regulatory Document Search (RDS)?

Use it to find case-related documents: Regulatory Document Search (RDS)

Want to know the next holiday where off-peak/lowest prices are in effect all day?

View the Time-of-Use and Ultra-Low Overnight holiday schedule.

Have a complaint about an energy company?

We want to hear from you. Learn more here.

Need help paying your bill?

We have programs that can help. See if you qualify.