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Support for residential energy customers impacted by COVID-19

News
Posted on
July 10, 2020
With $9 million in funding from the Ontario government, CEAP is being delivered directly by electricity and natural gas utilities as well as unit sub-meter providers (USMPs), further to rules laid out by the Ontario Energy Board. The on-bill credit amount for electricity customers covers half of the...

Whats new - 2020-06-25

News
Posted on
June 25, 2020
The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from July 1 - September 30, 2020.

Whats new - 2020-06-01

News
Posted on
June 1, 2020
The OEB has posted Price Comparison templates for Electricity Contracts valid from June 1, 2020 to October 31, 2020.

Whats new - 2020-05-14

News
Posted on
May 14, 2020
The OEB is commencing a consultation on a deferral account, established in relation to the impacts arising from the COVID-19 emergency, approved for all rate-regulated utilities in the electricity and natural gas sectors and Ontario Power Generation Inc.

Whats new - 2020-04-17

News
Posted on
April 17, 2020
The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

Whats new - 2020-04-02

News
Posted on
April 2, 2020
The OEB has issued additional clarification and guidance to electricity distributors on the Regulated Price Plan settlement with respect to the Emergency Order.

Whats new - 2020-03-13

News
Posted on
March 13, 2020
The OEB has accepted an Assurance of Voluntary Compliance from CP Energy Marketing L.P. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

Whats new - 2020-03-05

News
Posted on
March 5, 2020
New OEB customer service rules that strengthen protection for electricity and natural gas consumers took effect on March 1, 2020. As a result of an extensive review, the electricity sector rules have been enhanced, and now also apply to rate-regulated gas utilities.

Whats new - 2020-02-24

News
Posted on
February 24, 2020
Consumer Alert: Protect your personal information – Save on Energy does not solicit participation in their programs

Whats new - 2020-01-21

News
Posted on
January 21, 2020
The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

Whats new - 2019-12-17

News
Posted on
December 17, 2019
The OEB has posted a letter from the Minister of Energy, Northern Development and Mines, with the support of the Associate Minister of Energy, asking the OEB to examine and report back on potential natural gas expansion projects. The OEB’s report will be an input to assist the government in making a...

Whats new - 2019-10-31

News
Posted on
October 31, 2019
The OEB has issued the Input Price Index of 2.0% to be used as the inflation adjustment for rates adjusted through the Price Cap IR and Annual Index plans for electricity distribution rates effective in 2020.

Whats new - 2019-10-29

News
Posted on
October 29, 2019
The OEB has issued a Notice of Amendments to Codes of Conduct to introduce formal requirements for a Consumer Complaints Response Process for Energy Retailers.

Whats new - 2019-08-13

News
Posted on
August 13, 2019
The OEB is commencing an initiative to review its requirements in regard to the connection of distributed energy resources (DERs) by licensed electricity distributors. The OEB has issued a letter with proposed approach and issues to be considered.

Whats new - 2019-07-25

News
Posted on
July 25, 2019
The OEB is initiating a consultation to review Enbridge Gas Inc.'s five-year natural gas supply plan. The consultation will include a review of cost-effectiveness, reliability and security of supply, risk management and execution of Enbridge's plan.

Whats new - 2019-07-25

News
Posted on
July 25, 2019
The OEB has issued accounting direction regarding bill C-97 and other changes in regulatory or legislated tax rules for capital cost allowance.

Whats new - 2019-07-17

News
Posted on
July 17, 2019
The OEB has issued a letter outlining its updated stakeholder engagement approach in respect of the integrated consultation processes on Utility Remuneration and Responding to DERs, and how interested stakeholders may participate.

Whats new - 2019-06-28

News
Posted on
June 28, 2019
The OEB has posted additional information related to the 2018 Ontario electricity supply mix data.

Whats new - 2019-06-26

News
Posted on
June 26, 2019
The OEB has posted the updated electricity supply mix data information for 2018. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers.

Whats new - 2019-06-21

News
Posted on
June 21, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge, EPCOR and Union valid from July 1 - September 30, 2019.

Whats new - 2019-06-20

News
Posted on
June 20, 2019
The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective July 1, 2019.

Whats new - 2019-06-19

News
Posted on
June 19, 2019
The OEB has issued a letter advising interested stakeholders of the status of its policy initiatives during the transition to the new governance structure.

Whats new - 2019-06-17

News
Posted on
June 17, 2019
The OEB has published the 2019 Quarter 3 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

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