Whats new - 2019-10-31
News
Posted on
October 31, 2019
The OEB has issued a letter providing notice of its approach to addressing accounting or other errors in respect to certain "pass-through" variance accounts after final disposition.
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Whats new - 2019-10-30
News
Posted on
October 30, 2019
The OEB has posted Price Comparison templates for Electricity Contracts valid from November 1, 2019 to April 30, 2020.
Whats new - 2019-10-30
News
Posted on
October 30, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from November 1, 2019.
Whats new - 2019-10-29
News
Posted on
October 29, 2019
The OEB has accepted an Assurance of Voluntary Compliance from NOVA Chemicals (Canada) Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
Whats new - 2019-10-25
News
Posted on
October 25, 2019
The OEB has issued guidance to licensees regarding implementation of the Ontario Electricity Rebate.
Ontario Energy Board sets new electricity prices for households and small businesses
News
Posted on
October 22, 2019
The total bill for a typical residential customer who uses 700 kWh per month will increase by about $1.99 or 1.8%, which is in line with the rate of inflation, as a result of the following changes: With changes in legislation, prices on the Electricity line are increasing so that they once again...
Whats new - 2019-10-22
News
Posted on
October 22, 2019
Ontario Energy Board sets new electricity prices for households and small businesses.
Whats new - 2019-10-17
News
Posted on
October 17, 2019
The OEB and the IESO have completed the first integrated electricity and natural gas conservation achievable potential study. The final report, prepared by Navigant Consulting, is now available.
Whats new - 2019-09-30
News
Posted on
September 30, 2019
The OEB has published the 2018 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year.
OEB posts 2018 scorecards of electricity distributors
News
Posted on
September 30, 2019
The Ontario Energy Board (OEB) has posted the 2018 electricity distributors’ scorecards, empowering consumers with utility performance information on a range of measures such as billing accuracy, services connected on time and the average number of power interruptions. The OEB also requires each...
Consumer Alert: Beware of disconnection scams
News
Posted on
September 27, 2019
If you receive such a message by phone or text or letter, contact your utility directly using the telephone number printed on your bill. The following utilities report the scam is occurring in their territories and offer tips and information on their websites: Toronto Hydro Utilities Kingston...
Whats new - 2019-09-19
News
Posted on
September 19, 2019
The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective October 1, 2019.
Whats new - 2019-09-19
News
Posted on
September 19, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge, EPCOR and Union valid from October 1 - December 31, 2019.
Whats new - 2019-09-13
News
Posted on
September 13, 2019
The OEB has published the 2019 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
Ontario Energy Board Accepts Assurance of Voluntary Compliance from Wyse Meter Solutions Inc.
News
Posted on
September 9, 2019
An AVC is a binding commitment by a regulated entity to take measures to rectify or prevent non-compliance. Failure to abide by the terms of an AVC can lead to enforcement action being taken by the OEB. The OEB’s inspection found that Wyse was not complying with certain requirements regarding the...
Whats new - 2019-09-09
News
Posted on
September 9, 2019
The OEB has accepted an Assurance of Voluntary Compliance from Wyse Meter Solutions Inc. following an OEB inspection into the company’s information disclosure and billing practices that found that the company was not complying with certain legal and regulatory requirements. This reflects the OEB’s...
Whats new - 2019-08-29
News
Posted on
August 29, 2019
The OEB has accepted an Assurance of Voluntary Compliance from Gerdau Ameristeel Corporation. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.
Whats new - 2019-08-20
News
Posted on
August 20, 2019
The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc. regarding non-compliance with requirements of the Electricity Act, 1998 and the OEB’s Retail Settlement Code. This reflects the importance the OEB places on protecting consumers by ensuring that commodity and global...
Whats new - 2019-08-19
News
Posted on
August 19, 2019
The OEB has accepted an Assurance of Voluntary Compliance from Alexian Energy Services Inc. The Assurance responds to non-compliance related to engaging in unit sub-metering without a licence.
Whats new - 2019-08-19
News
Posted on
August 19, 2019
The OEB has released the 2018 Yearbooks of Electricity Distributors and Natural Gas Distributors. The Yearbooks provide interested parties and the general public with financial and operational information collected from distributors.
Whats new - 2019-08-15
News
Posted on
August 15, 2019
The OEB has posted the electricity distributors’ 2019 stretch factor assignments for the 2020 Incentive Rate Mechanism (IRM) rate-setting process published in the Pacific Economics Group “Empirical Research in Support of Incentive Rate-Setting: 2018 Benchmarking Update" Report to the Ontario Energy...
Whats new - 2019-08-08
News
Posted on
August 8, 2019
The OEB has issued a Bulletin that provides guidance to electricity distributors on whether an approved "Notification Charge" may be applied to a customer in relation to collection activities.
Whats new - 2019-08-01
News
Posted on
August 1, 2019
The OEB has issued a Notice of Proposal to amend Codes of Conduct to introduce formal requirements for a Consumer Complaints Response Process for Energy Retailers.
This year’s winter disconnection ban has ended
News
Posted on
May 1, 2019
Every year, licensed electricity distributors are banned from disconnecting their residential customers for non-payment during the winter, from November 15 to April 30. Now that the winter disconnection ban has ended, we are reminding customers that they are responsible for paying their energy bills...
Electricity prices remain virtually unchanged starting May 1
News
Posted on
April 17, 2019
For residential and small business customers that buy their electricity from their utility, the new TOU prices set by the OEB for May 1, 2019 under the Regulated Price Plan (RPP) are shown in the table below. The table also shows the hours to which those prices apply. TOU price period Summer period...
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