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image of disconnection notice

Winter Disconnection Ban

News
Posted on
November 15, 2024
Customers who were previously disconnected for non-payment reasons, will be reconnected by December 1, 2024. If you owe money to your utility: DO… Keep in contact with your utility and explore available payment options. Know your rights and responsibilities under the OEB’s Customer Service Rules for...

Whats new - 2024-11-15

News
Posted on
November 15, 2024
The Winter Disconnection Ban is now in effect. Residential customers cannot be disconnected by their electricity or natural gas utility for non-payment between the period of November 15, 2024, and April 30, 2025.

Whats new - 2024-11-15

News
Posted on
November 15, 2024
The OEB has updated Realizing Ontario’s Energy Advantage, our digital timeline that showcases notable business activities, achievements and milestones that support our strategic goals, business objectives and deliverables associated with Ministerial Letters of Direction. See what we’ve been up to!

Whats new - 2024-11-12

News
Posted on
November 12, 2024
The OEB’s Board of Directors is pleased to announce the appointment of Dr. Shahrzad Rahbar to the role of part-time Commissioner effective January 1, 2025. Dr. Rahbar joins an existing complement of highly qualified and dedicated Commissioners who collectively work to achieve adjudicative excellence...

Whats new - 2024-11-08

News
Posted on
November 8, 2024
The OEB has published its summary of the stakeholder input shared at Policy Day 2024 on October 16, 2024. Discussions focused on a range of current and emerging issues facing the energy sector, including a rate-setting framework for the future, youth engagement, building our energy sector workforce...

Whats new - 2024-11-05

News
Posted on
November 5, 2024
The OEB has issued a Bulletin providing staff’s guidance and expectations for electricity distributors in meeting their regulatory obligations to ensure timely customer connections. The expectations set out in this Bulletin will be taken into consideration by OEB staff in any compliance review or...

Whats new - 2024-10-31

News
Posted on
October 31, 2024
The OEB has issued a letter which sets out the Cost of Capital Parameter Updates for cost-based rates applications that have an effective date commencing in 2025.

Whats new - 2024-10-30

News
Posted on
October 30, 2024
The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from November 1, 2024 - January 31, 2025.

Whats new - 2024-10-29

News
Posted on
October 29, 2024
The OEB has posted Price Comparison templates for Natural Gas Contracts for Kitchener Utilities valid from November 1, 2024.

Whats new - 2024-10-28

News
Posted on
October 28, 2024
The OEB has posted Price Comparison templates for Electricity Contracts and Net Metering valid from November 1, 2024.

Whats new - 2024-10-21

News
Posted on
October 21, 2024
The OEB has published its report to the Minister on System Expansion for Housing Developments. Prepared in response to the November 2023 Letter of Direction, the report presents the OEB’s recommendations to support the government’s goal of building at least 1.5 million new homes and supporting...

Whats new - 2024-10-21

News
Posted on
October 21, 2024
The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

Whats new - 2024-10-21

News
Posted on
October 21, 2024
The OEB has posted its adjudicative reporting dashboard to provide stakeholders with a semi-annual snapshot report for Q1 and Q2 of Fiscal 2024-2025, with a discussion of its adjudicative performance.

Whats new - 2024-10-18

News
Posted on
October 18, 2024
Ontario Energy Board announces changes to electricity prices for households, small business and farms.

Whats new - 2024-10-07

News
Posted on
October 7, 2024
The OEB’s Board of Directors is pleased to announce the appointment of Dr. Vinay Sharma to the role of part-time Commissioner and extension of Dr. Robert Dodds in his current role as full-time Commissioner. Dr. Sharma joins an existing compliment of highly qualified and dedicated Commissioners who...

Whats new - 2024-10-01

News
Posted on
October 1, 2024
The OEB has amended the Distribution System Code and Transmission System Code. The amendments, which come into force October 1, 2024, require utilities to comply with the new Ontario Cyber Security Standard document that focuses on privacy, corporate governance, and situational awareness related to...

Whats new - 2024-10-01

News
Posted on
October 1, 2024
The OEB has updated its Customer, Consumption and Revenue Dashboard to include a new Customer Count page, filter to review top electricity distributors, and monthly consumption and distribution revenue data.

Whats new - 2024-09-25

News
Posted on
September 25, 2024
The OEB’s Innovation Sandbox has been showcased through the Information and Privacy Commissioner (IPC) of Ontario’s Transparency Challenge for driving energy sector innovation and enhancing public access to details about leading-edge ideas explored in the sector.

Whats new - 2024-09-24

News
Posted on
September 24, 2024
The OEB has approved changes to the prices Enbridge Gas Inc. and EPCOR Natural Gas Limited Partnership will charge its customers for natural gas effective October 1, 2024.

Whats new - 2024-09-24

News
Posted on
September 24, 2024
The OEB has issued new Filing Requirements applicable to applications for exemption from leave to construct contemplated in sections 90(2) and 95(2) of the Ontario Energy Board Act, 1998.

Whats new - 2024-09-17

News
Posted on
September 17, 2024
The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

Whats new - 2024-09-17

News
Posted on
September 17, 2024
The OEB has issued updated Filing Requirements for Ontario Power Generation Inc.’ s payment amounts applications. They include revisions to the 2011 guidelines informed by stakeholder comments and discussion. The Filing Requirements aim to address the evolving regulatory landscape, incorporate...

Whats new - 2024-09-13

News
Posted on
September 13, 2024
The OEB has published the 2023 Scorecards of Electricity Distributors. The scorecard measures how well Ontario’s electricity distributors are performing each year.

Whats new - 2024-09-13

News
Posted on
September 13, 2024
The OEB has published the 2024 Quarter 4 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

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