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Gas marketer licence

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Section 48 of the Ontario Energy Board Act, 1998 provides that no person is permitted to carry on business as a gas marketer without a licence. A gas marketer means a person who: (a) sells or offers to sell gas to a low-volume consumer ; (b) acts as agent or broker for a seller of gas to a low...

Rules, codes, and requirements

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We issue rules and codes that energy companies must follow. The rules and codes define their responsibilities and obligations to consumers, other energy companies and energy-related agencies. We also provide guidelines to help energy companies understand the information we require before they make...

Apply for a licence

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January 1, 2024 – Licence Exemptions for Innovation Projects Under the recently added section 57.1 of the Ontario Energy Board Act, 1998, the OEB has the authority to grant licence exemptions for up to five years for innovative pilot projects. Section 57.1 enables the OEB to grant exemptions from...

Overview of energy sector

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The Government of Ontario, through the Ministry of Energy and Mines, sets the overall policy for the energy sector. It does this mainly through laws and regulations. The Ontario Energy Board regulates Ontario’s energy sector. We ensure that natural gas and electricity companies follow the rules. As...

Whats new - 2017-02-01

News
Posted on
February 1, 2017
The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking their licence as it is alleged that Ensqr has contravened the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016.

EB-2016-0380 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking the licence related to non-compliance with the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016. The Assurance related to non-compliance of section 5.3.1 of the Unit Sub...

Whats new - 2017-01-31

News
Posted on
January 31, 2017
Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017.

Tough new rules to better protect households and small businesses

News
Posted on
January 31, 2017
Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017. Following a review of the Energy Consumer Protection Act, 2010, the Ontario Energy Board (OEB) recommended several new measures to strengthen consumer...
Industry
OESP_Infographic_Full.pdf
Documents
Posted on
January 26, 2017
OESP_Infographic_2_Full.pdf
Documents
Posted on
January 26, 2017
OESP_Infographic_3_Full.pdf
Documents
Posted on
January 26, 2017

Whats new - 2017-01-26

News
Posted on
January 26, 2017
The OEB has issued for public comment proposed amendments to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices.

Corporate governance and reports

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Below are documents that govern OEB’s affairs and accountabilities, as well as plans and reports that outline our strategic direction, activities and performance.

Public tenders

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Public tenders, bids and proposals – vendor information The Ontario Energy Board follows the government's strict procurement policy for the acquisition of goods and services. That process ensures that goods and services, including construction, consulting services and information technology, are...
Scorecard_Performance_Measure_Data_Specifications.pdf
Documents
Posted on
January 20, 2017
Scorecard_Performance_Measure_Descriptions.pdf
Documents
Posted on
January 20, 2017
Report_of_the_Board_Scorecard_20140305.pdf
Documents
Posted on
January 20, 2017

Whats new - 2017-01-16

News
Posted on
January 16, 2017
The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around...

Whats new - 2017-01-13

News
Posted on
January 13, 2017
The Market Surveillance Panel has submitted to the OEB a report on Congestion Payments in Ontario’s Wholesale Electricity Market.

Whats new - 2017-01-12

News
Posted on
January 12, 2017
To protect Ontario’s energy consumers and help ensure utilities are giving consumers every opportunity to avoid disconnection, the OEB has issued a letter to electricity distributors reminding them of the rules that they must follow regarding disconnecting and reconnecting a service.

Reminder of Disconnection Rules

News
Posted on
January 3, 2017
With the onset of winter weather and the difficulty that some electricity customers are having paying their bills, I am writing to remind all Ontario utilities of the rules that they must follow regarding disconnecting and reconnecting a service. I ask that you review the OEB’s disconnection rules...

EB-2016-0376 - Decision

Major Decisions
Date Issued
Sector
Electricity

The OEB has issued an Order for OESP Credits. The OESP credits will remain at the current level for January 1, 2017.

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