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Accessibility at the Ontario Energy Board

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The Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”), and more specifically the regulations made under that Act, developed province-wide mandatory standards for accessibility in the following areas: customer service; employment; information and communications; transportation; and...

Legal & Privacy Statements

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Legal Statement The information contained on this website is provided for reference purposes only. It is not intended to provide legal opinions or advice. The Ontario Energy Board (OEB) makes no representation or warranty of any kind in relation to the information contained on this website including...
OEB_DoorHanger_9Feb2017_EN_Web.pdf
Documents
Posted on
February 10, 2017
OEB_DoorHanger_9Feb2017_FR_Web02.pdf
Documents
Posted on
February 10, 2017
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Energy Consumer Protection Act, 2010

News
Posted on
February 10, 2017
They might have even asked you to sign up for an energy contract on the spot. For some people, that can be an unnerving experience. But thanks to tough new rules under the revised Energy Consumer Protection Act, 2010 (ECPA), energy retailers – companies who sell energy by contract – can no longer...

EB-2017-0007 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB gave written notice to Planet Energy (Ontario) Corp. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Planet Energy has engaged in unfair practices and breached the Energy Consumer Protection Act, 2010 and associated codes and...

Whats new - 2017-02-09

News
Posted on
February 9, 2017
The OEB gave written notice to Planet Energy (Ontario) Corp. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Planet Energy has engaged in unfair practices and breached the Energy Consumer Protection Act, 2010 and associated codes and...

Whats new - 2017-02-09

News
Posted on
February 9, 2017
The OEB has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the retraining of a salesperson.

Whats new - 2017-02-09

News
Posted on
February 9, 2017
The OEB has issued a letter providing direction to licensees regarding implementation issues related to the Ontario Rebate for Electricity Consumers Act (2016).
OEB-Community-Meeting_WELLANDHYDRO_20170131.pdf
Documents
Posted on
February 8, 2017

Intervenor cost awards

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The OEB engages regularly with consumers, industry, consumer advocacy groups and others in its decisions and consultation processes. The participation of consumers and stakeholders in our processes assists our Commissioners to make sound decisions in the public interest. We welcome this...

Calendar

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The OEB holds hearings in both virtual and hybrid (virtual/in-person) formats. To review the process for participating in a virtual hearing, refer to the OEB's Virtual Hearings Guide.

Major decisions

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Listed below are the major decisions issued by the OEB from 2015 to the present. Find major decisions 2014 and prior On this page Electricity decisions Natural gas decisions You can filter the results by entering keywords in the search boxes below. As you type, the table will automatically refresh...

Archived decisions

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2014 Electricity Decisions Date Applicant Case # Description and documents Dec 19, 2014 In the matter of a determination by the Ontario Energy Board on the Rural or Remote Electricity Rate Protection Benefit and Charge EB-2014-0347 The Board has issued a Decision and Order setting the charge for...

Performance standards for processing applications

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Performance standards outline the typical procedural steps associated with processing a particular type of application and the typical number of calendar days for each step. View the Adjudicative Reporting Dashboard for a comprehensive, online report of the OEB’s overall adjudicative performance...

Hearing transcripts

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Hearing transcripts 2015 and prior You can filter the results by entering keywords in the search box below. As you type, the table will automatically refresh to only show rows that contain your keyword(s).

Hearing transcripts 2015 and prior

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Applicant/issue Date Case no. Description and documents Union Gas Limited Dec 15, 2015 EB-2015-0179 Application for approval to expand natural gas service to certain rural and remote communities in Ontario. Transcripts Kingston Hydro Corporation Sep 21, 2015 EB-2015-0083 Application for electricity...

Intervenor information

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Intervenors are individuals or groups who have our permission to participate in a hearing before the OEB. Examples of participation can include asking questions of the applicant, filing evidence and making submissions. Intervenors often represent various customer groups such as low-income and other...

Applications before the OEB

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Listed below are the active applications before the OEB. Enter keywords in the search field below to filter the list by case number, energy or application type/category (e.g. Facilities, Licences, MAADs or Rates), or by applicant. To view documents related to the application, click on the case...

Electricity distribution rates

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Each year, Electricity Distributors apply to the OEB requesting changes to their distribution rates. Click on the links below to access information related to yearly Electricity Distribution Rate (EDR) applications. On this page Distribution Rate Applications Distribution Rates Databases...
OEB_historical_electricity_prices.pdf
Documents
Posted on
February 7, 2017
Be an Informed Energy Consumer - Arabic.pdf
Documents
Posted on
February 7, 2017
Time of use Electricity Prices - Arabic.pdf
Documents
Posted on
February 7, 2017

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