Search

Content types

Keywords

Date

Filters
About 7033 results

LEAP Agencies

Pages
If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to...

Whats new - 2022-03-15

News
Posted on
March 15, 2022
The OEB has published the 2022 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
OEB-ltr-of-Acceptance-Greater-Sudbury-Hydro-20220314.pdf
Documents
Posted on
March 14, 2022
Assurance-of-Voluntary-Compliance-GSHI-20220311.pdf
Documents
Posted on
March 14, 2022
GB-IWG-Meeting9-agenda-presentation-20220310.pdf
Documents
Posted on
March 14, 2022

EB-2022-0105 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Greater Sudbury Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.

Whats new - 2022-03-14

News
Posted on
March 14, 2022
The OEB has accepted an Assurance of Voluntary Compliance from Greater Sudbury Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.
OEB-Response-Ipsos-Survey-20220210-fr.pdf
Documents
Posted on
March 11, 2022

Review of 2022 Annual Update to Gas Supply Plan

Policy Initiatives & Consultations
Launched
Case number
EB-2022-0072
Status
Archived
Sector
Natural Gas
Consultation to review Enbridge Gas Inc.’s Annual Update to its five-year natural gas supply plan.
OEBltr-RRR-Amendments-for-2022-Filing-20220310.pdf
Documents
Posted on
March 10, 2022

Whats new - 2022-03-10

News
Posted on
March 10, 2022
The OEB is pleased to provide this summary of improvements to the Reporting and Record-keeping Requirements (RRR) for licensed electricity distributors. With a view to streamlining the filing process, a number of changes to the RRRs have been made and the useability of the filing portal is further...

FAQs

Looking for the Advanced Regulatory Document Search (RDS)?

Use it to find case-related documents: Regulatory Document Search (RDS)

Want to know the next holiday where off-peak/lowest prices are in effect all day?

View the Time-of-Use and Ultra-Low Overnight holiday schedule.

Have a complaint about an energy company?

We want to hear from you. Learn more here.

Need help paying your bill?

We have programs that can help. See if you qualify.