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EB-2024-0094 - Enforcement proceeding
The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
Assurance of Voluntary Compliance (April 8, 2024)
EB-2024-0088 - Enforcement proceeding
The OEB has accepted an Assurance of Voluntary Compliance from Algoma Tubes Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
Assurance of Voluntary Compliance (March 8, 2024)
Natural Gas Facilities Handbook
Non-Wires Solutions Guidelines for Electricity Distributors (formerly CDM Guidelines for Electricity Distributors)
Ontario Cyber Security Standard
Accounting Procedures for Electricity
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