Review of Part II of the Energy Consumer Protection Act, 2010

Case number
EB-2014-0158
Launched
Sector
Electricity
Natural Gas
Status
Archived
Details

In December 2013, the Minister of Energy asked the OEB to undertake a review of Part II of the Energy Consumer Protection Act, 2010 (ECPA). To assist the OEB in responding to this request, the OEB engaged consumers, electricity retailers, natural gas marketers, electricity and gas distributors and other interested stakeholders on their experience with, and the effectiveness of, the legal and regulatory regime applicable to the competitive energy retail markets.

The OEB commenced a consultation to address the findings and implement the recommendations contained in the ECPA Report. Read more here.

Updates

Date Issue / Document
June 1, 2015

The OEB released its report "Consumers Come First: A Report of the Ontario Energy Board on the Effectiveness of the Energy Consumer Protection Act, 2010."

January 13, 2015

The OEB has received written comments from the following in response to the OEB’s December 15, 2014 letter:

December 18, 2014

The OEB has posted additional material from Innovative Research Group in response to a question raised during the ECPA Review stakeholder forum held on December 8, 2014.

December 15, 2014

The OEB has posted guidance to stakeholders who are interesting in submitting supplementary written comments about presentations made and issues discussed at the December 8th stakeholder forum.

December 9, 2014

The OEB has posted the transcript from the December 8th Stakeholder Forum.

December 5, 2014

The OEB has posted materials for the Stakeholder Forum being held on December 8, 2014.

November 25, 2014

The OEB has issued a letter providing further details on the Stakeholder Forum to be held on December 8 and 9, 2014.

November 21, 2014

The OEB has received written comments from the following in response to the Board’s October 23, 2014 letter: 

October 23, 2014

The OEB has issued a letter announcing a stakeholder forum on December 8 and 9, 2014. The OEB also invites interested stakeholders to provide written comment on the questions set out in Appendix A to this letter.

October 15, 2014

The OEB has launched an on-line survey for residential and small business consumers to share their views on consumer protection in the competitive retail energy markets as part of its review of the Energy Consumer Protection Act, 2010.

July 21, 2014

The OEB has announced further details relating to its review of the ECPA, including in relation to key consultation activities and the process for registering an interest in the consultation and for requesting cost award eligibility.

April 8, 2014

The OEB has issued a letter announcing a review of Part II of the Energy Consumer Protection Act, 2010.

Cost Award Matters

Date Issue / Document
December 14, 2015

The OEB has issued its Decision and Order on Cost Awards.

October 19, 2015

The OEB has issued a Notice of Hearing for Cost Awards.

August 26, 2014

The OEB issued its decision on cost eligibility in relation to the Review of Part II of the ECPA.

July 31, 2014

The OEB has posted a late request for cost eligibility received in relation to this initiative.

July 30, 2014

The OEB has posted requests for cost eligibility received in relation to participation in this initiative.