The Ontario Energy Board offers a suite of filing system that enable users to submit, view, search and retrieve files with ease. These services are on secure, password-protected sites.
USER APPLICATION FORMS
Complete the Electronic User Form (pdf) to add, update or remove a user for the purpose of submitting information electronically using the OEB's Filing Systems (RESS, RRR, Scorecard, etc.)
- Electronic User Form - Frequently Asked Questions (pdf)
- Consumer Complaint Response Contacts Form (pdf)
USER GUIDES
FILING SYSTEMS
NOTE: By using the Filing Systems listed below, you are agreeing to the Terms of Use.
Filing system for Electricity Distributors
Below are guides and instructional videos for RRR filing.
- RRR Filing Guide for Electricity Distributors (pdf) (effective March 31, 2020)
- RRR Filings Views (video)
- Export Data and Print (video)
- Export Report and Print (video)
- Submit RRR Filings (video)
- Submit RRR Revision Request (video)
- Submit Cyber Security Form (video)
- RRR Revision Request Status (video)
- Self Service Password Control (video)
- Uploading CSV Cause Code Tables (RRR 2.1.4) (video)
| Case filings: Filings to the Board Secretary Office |
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| Reporting & Record Keeping Requirements (RRR) filings: For RRR filings and Electronic Certificates For more information on RRR, visit Reporting & Record Keeping Requirements |
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| LEAP forms for social agency partners: Funds Disbursement Report Form |
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| Public Document Search: Search for regulatory documents related to applications |
Filing system for Gas Distributors
Below are guides and instructional videos for RRR filing.
- RRR Filing Guide for Natural Gas Distributors (pdf) (effective March 26, 2020)
- RRR Filings Views (video)
- Export Data (video)
- Export Report and Print (video)
- Submit RRR Filings (video)
- Submit RRR Revision Request (video)
- RRR Revision Request Status (video)
- Self Service Password Control (video)
- Cyber Security Readiness Report (RRR 2.1.22) (video)
| Case filings: Filings to the Board Secretary Office |
|
| Reporting & Record Keeping Requirements (RRR) filings: For RRR filings and Electronic Certificates For more information on RRR, visit Reporting & Record Keeping Requirements |
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| LEAP forms for social agency partners: Funds Disbursement Report Form |
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| Public Document Search: Search for regulatory documents related to applications |
Filing system for Electricity Transmitters, Retailers, IESO, Unit Sub-Meter Providers, Gas Marketers
Below are guides and instructional videos for RRR filing.
- RRR Filing Guide for Electricity Transmitters, Electricity Retailers, Unit Sub-Meter Providers, Gas Marketers (pdf) (effective April 8, 2020)
- RRR Filings Views (video)
- Export Data and Print (video)
- Export Report and Print (video)
- Submit RRR Filings (video)
- Submit RRR Revision Request (video)
- RRR Revision Request Status (video)
- Self Service Password Control (video)
| Case filings: Filings to the Board Secretary Office |
|
| Reporting & Record Keeping Requirements (RRR) filings: For RRR filings and Electronic Certificates For more information on RRR, visit Reporting & Record Keeping Requirements |
|
| Public Document Search: Search for regulatory documents related to applications |
UPDATES
CONTACT
For technical assistance (e.g., problem with passwords) please contact it.help@oeb.ca
For non-IT assistance (e.g., for file naming conventions), please contact Registrar@oeb.ca
For RRR enquiries please submit your enquiry online using our Industry Relations Enquiry form, or contact IndustryRelations@oeb.ca (416-440-7604)