Also effective November 1, 2023, the Ontario government’s Ontario Electricity Rebate (OER) will increase to 19.3%. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical residential customer who uses 700 kWh of electricity per month, the OER will decrease bills by about $26 each month.
The TOU prices set by the OEB for November 1, 2023 are shown in Table 1 below. The table also shows the hours to which those prices apply.
|Winter TOU Price Periods||November 1, 2023 TOU Prices|
Weekdays 7 p.m. – 7 a.m., all day weekends and holidays
Weekdays 11 a.m. – 5 p.m.
Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m.
The table below shows the prices for customers on the Tiered price plan as well as the kilowatt-hour thresholds. The seasonal change in the threshold for residential customers provides for an additional 400 kWh/month at the lower price in the Winter:
|Winter Tier Thresholds||November 1, 2023 Tiered Prices|
|Tier 1||Residential – first 1,000 kWh/month |
Non-residential – first 750 kWh/month
|Tier 2||Residential – for electricity used above 1,000 kWh/month |
Non-residential – for electricity used above 750 kWh/month
The table below shows the prices for customers on the Ultra Low Overnight (ULO) price plan. The table also shows the hours to which those prices apply.
|ULO Price Periods (Year-round)||November 1, 2023 ULO Prices|
|ULO Ultra-Low Overnight |
Every day 11 p.m. – 7 a.m.
|ULO Weekend Off-Peak |
Weekends and holidays 7 a.m. – 11 p.m.
|ULO Mid-Peak |
Weekdays 7 a.m. – 4 p.m. and 9 p.m. – 11 p.m.
|ULO On-Peak |
Weekdays 4 p.m. – 9 p.m.
Power is Personal
Residential, small business and farm customers can choose their price plan, either TOU, Tiered or ULO prices. The OEB has an online bill calculator to help customers who are considering a switch in price plans. For more information, see oeb.ca/choice.
Programs to Support Electricity Customers
- Find out about low-income bill payment support programs at oeb.ca/billhelp.
- Learn more about the Ontario government’s electricity support programs at ontario.ca/yourelectricitybill.
In addition, under the OEB’s winter disconnection ban electricity distributors cannot disconnect residential customers for non-payment from November 15, 2023, to April 30, 2024.
Additional Information and Resources
About the Ontario Energy Board
The OEB is the independent regulator of Ontario’s electricity and natural gas sectors. It protects the interests of consumers and supports the collective advancement of the people of Ontario. Its goal is to deliver public value through prudent regulation and independent adjudicative decision-making which contributes to Ontario’s economic, social and environmental development.