SCAM ALERT: We are aware that some consumers are receiving calls telling them that a home inspection is required in order to receive the COVID-19 Energy Assistance Program (CEAP). This is not true. A home visit is not required to qualify for CEAP.
In addition, the OEB does not phone consumers offering rebates nor do we ever schedule home visits.
The Government of Ontario has made funding available to support residential, small business and charitable organization customers who have overdue amounts on their energy bills as a result of the COVID-19 emergency.
- Residential Customers: learn how to apply for the COVID-19 Energy Assistance Program (CEAP)
Electricity and natural gas utilities and unit sub-meter providers began accepting applications for CEAP on July 13, 2020. - Small Business and Registered Charity Customers: learn how to apply for the COVID-19 Energy Assistance Program – Small Business (CEAP-SB)
Electricity and natural gas utilities and unit sub-meter providers began accepting applications for CEAP-SB on August 31, 2020.