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EB-2024-0110 - Enforcement proceeding
The OEB has accepted an Assurance of Voluntary Compliance from Kingston Hydro Corporation, following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.
- Assuranc...
Filing Requirements for Transmission and Distribution Applications
EB-2024-0094 - Enforcement proceeding
The OEB has accepted an Assurance of Voluntary Compliance from Festival Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.
Assurance of Voluntary Compliance (April 8, 2024)
EB-2024-0088 - Enforcement proceeding
The OEB has accepted an Assurance of Voluntary Compliance from Algoma Tubes Inc., an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.
Assurance of Voluntary Compliance (March 8, 2024)
Natural Gas Facilities Handbook
Non-Wires Solutions Guidelines for Electricity Distributors (formerly CDM Guidelines for Electricity Distributors)
Ontario Cyber Security Standard
2025 electricity distribution rate applications
Annual filings of frequent intervenors
Interactive dashboards
2024 electricity distribution rate applications
Net metering
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Resource centre
OPG Payment Amounts for Prescribed Generation Facilities
Ministerial directives and letters
Performance standards for processing applications
Electricity distribution rates
File documents online
Staff bulletins and guidance to industry
Reporting schedule
Forms and templates: third-party net metering and energy contracts
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Use it to find case-related documents: Regulatory Document Search (RDS)
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