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The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from July 1 - September 30, 2020.

The OEB has posted Price Comparison templates for Electricity Contracts valid from June 1, 2020 to October 31, 2020.

The OEB is commencing a consultation on a deferral account, established in relation to the impacts arising from the COVID-19 emergency, approved for all rate-regulated utilities in the electricity and natural gas sectors and Ontario Power Generation Inc.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has issued additional clarification and guidance to electricity distributors on the Regulated Price Plan settlement with respect to the Emergency Order.

The OEB has accepted an Assurance of Voluntary Compliance from CP Energy Marketing L.P. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

New OEB customer service rules that strengthen protection for electricity and natural gas consumers took effect on March 1, 2020. As a result of an extensive review, the electricity sector rules have been enhanced, and now also apply to rate-regulated gas utilities.

Consumer Alert: Protect your personal information – Save on Energy does not solicit participation in their programs

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor...

The OEB has posted a letter from the Minister of Energy, Northern Development and Mines, with the support of the Associate Minister of Energy, asking the OEB to examine and report back on potential natural gas expansion projects. The OEB’s report will be an input to assist the government in making a...

The OEB has issued the Input Price Index of 2.0% to be used as the inflation adjustment for rates adjusted through the Price Cap IR and Annual Index plans for electricity distribution rates effective in 2020.

The OEB has issued a Notice of Amendments to Codes of Conduct to introduce formal requirements for a Consumer Complaints Response Process for Energy Retailers.

Consumer Alert: Beware of disconnection scams

The OEB is commencing an initiative to review its requirements in regard to the connection of distributed energy resources (DERs) by licensed electricity distributors. The OEB has issued a letter with proposed approach and issues to be considered.

The OEB is initiating a consultation to review Enbridge Gas Inc.'s five-year natural gas supply plan. The consultation will include a review of cost-effectiveness, reliability and security of supply, risk management and execution of Enbridge's plan.

The OEB has issued accounting direction regarding bill C-97 and other changes in regulatory or legislated tax rules for capital cost allowance.

The OEB has issued a letter outlining its updated stakeholder engagement approach in respect of the integrated consultation processes on Utility Remuneration and Responding to DERs, and how interested stakeholders may participate.

The OEB has posted additional information related to the 2018 Ontario electricity supply mix data.