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Whats new - 2019-04-24

News
Posted on
April 24, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from May 1, 2019.

Whats new - 2019-04-17

News
Posted on
April 17, 2019
The OEB announced that there will be little change to electricity prices on May 1, and that summer time-of-use hours come into effect.

Whats new - 2019-04-04

News
Posted on
April 4, 2019
The OEB has accepted an Assurance of Voluntary Compliance from Oxy Vinyls Canada Co. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

Whats new - 2019-03-26

News
Posted on
March 26, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge, EPCOR and Union valid from April 1 - June 30, 2019.

Whats new - 2019-03-25

News
Posted on
March 25, 2019
The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective April 1, 2019.

Whats new - 2019-03-15

News
Posted on
March 15, 2019
The OEB issued a letter yesterday inviting participation in a working group that would assist the OEB in establishing an approach to the collection of pole attachment data.

Whats new - 2019-03-15

News
Posted on
March 15, 2019
The OEB has published the 2019 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.

Whats new - 2019-03-15

News
Posted on
March 15, 2019
To support the evolution of the electricity sector, the OEB is initiating two integrated consultation processes: Utility Remuneration and Responding to Distributed Energy Resources (DERs).

Whats new - 2019-03-14

News
Posted on
March 14, 2019
The OEB has issued a letter proposing a Cyber Security Readiness Report & Proposed Amendments to a Natural Gas Reporting and Record Keeping Requirements (RRR) Rule.

Whats new - 2019-03-14

News
Posted on
March 14, 2019
As part of Phase 1 of the Customer Service Rules Review, the OEB has issued final amendments to the Distribution System Code (DSC), Standard Supply Service Code (SSSC), Unit Sub-Metering Code (USMC) and Gas Distribution Access Rule (GDAR). The OEB has also issued a final Rate Order to electricity...
couple sitting on a couch

OEB issues new customer service rules to strengthen consumer protection

News
Posted on
March 14, 2019
The Ontario Energy Board (OEB) has issued new customer service rules to electricity and natural gas utilities and unit sub-meter providers (USMPs) to enhance protection of consumers throughout the province. “One of the top priorities at the OEB is protecting consumers,” said Brian Hewson, Vice...

Whats new - 2019-03-12

News
Posted on
March 12, 2019
The OEB has posted materials and audio recording from the webinar hosted on March 7, 2019 on Commercial and Industrial Rate Design.

Whats new - 2019-03-11

News
Posted on
March 11, 2019
The OEB has adopted new performance standards for processing rate applications to take effect April 1, 2019.

Whats new - 2019-03-07

News
Posted on
March 7, 2019
The OEB has posted Price Comparison templates for Natural Gas Contracts for Utilities Kingston valid from February 1, 2019.

Whats new - 2019-02-25

News
Posted on
February 25, 2019
The OEB has issued a Staff Discussion Paper and the reports of its two expert consultants on the Activity and Program Based Benchmarking (APB) initiative. This phase of the initiative sets out to establish an APB framework for electricity distributors. APB will be implemented for electricity...

Whats new - 2019-02-21

News
Posted on
February 21, 2019
The OEB has released a Staff Report to the Board on Rate Design for Commercial and Industrial Electricity Customers (EB-2015-0043). The Report summarizes consultations held with stakeholders, analysis, and presents staff’s recommendations on changes to support an evolving energy sector.

Whats new - 2019-02-21

News
Posted on
February 21, 2019
The OEB has issued detailed accounting guidance related to commodity pass-through variance accounts: Account 1588 RSVA Power and Account 1589 RSVA GA.

Whats new - 2019-02-14

News
Posted on
February 14, 2019
The OEB has issued a Notice of Amendment to the Distribution System Code that is related to the Code Amendments that were issued on December 18, 2018 to facilitate the implementation of Regional Plans.

Whats new - 2019-02-14

News
Posted on
February 14, 2019
The OEB has issued its Decision and Order on Energy Retailer Service Charges effective May 1, 2019.

Whats new - 2019-02-01

News
Posted on
February 1, 2019
The OEB has posted a Directive from the Minister of Energy, Northern Development and Mines regarding the East-West Tie project.

Whats new - 2019-01-23

News
Posted on
January 23, 2019
News Release: Consumers encouraged to have their say on Phase 2 of Customer Service Rules Review

Consumers encouraged to have their say on Phase 2 of Customer Service Rules Review

News
Posted on
January 23, 2019
The Ontario Energy Board (OEB) has launched an online survey to gather input from residential and small business consumers on these and other questions as part of Phase 2 of its review of customer service rules. The survey is now closed. What This Means For Ontario Energy Consumers The OEB is asking...

Whats new - 2019-01-18

News
Posted on
January 18, 2019
The OEB is initiating a consultation to consider the merits of moving to a single annual natural gas rate application that will include both delivery-related and commodity-related rates from each rate-regulated natural gas distributor.

Whats new - 2019-01-17

News
Posted on
January 17, 2019
The OEB has posted the 2017 Report for the LEAP Emergency Financial Assistance program.

Whats new - 2019-01-16

News
Posted on
January 16, 2019
Today, the OEB launched the OEB Innovation Sandbox, where utilities and other companies in the energy sector can get regulatory advice or seek relief for new ideas, products and services that demonstrate a potential consumer benefit.

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