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LEAP Agencies

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If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. You need to...

Whats new - 2022-03-15

News
Posted on
March 15, 2022
The OEB has published the 2022 Quarter 2 prescribed accounting interest rates applicable to the carrying charges of deferral, variance and construction work in progress (CWIP) accounts of natural gas utilities, electricity distributors and other rate-regulated entities.
OEB-ltr-of-Acceptance-Greater-Sudbury-Hydro-20220314.pdf
Documents
Posted on
March 14, 2022
Assurance-of-Voluntary-Compliance-GSHI-20220311.pdf
Documents
Posted on
March 14, 2022
GB-IWG-Meeting9-agenda-presentation-20220310.pdf
Documents
Posted on
March 14, 2022

EB-2022-0105 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Greater Sudbury Hydro Inc., an electricity distributor. The Assurance responds to self-reported non-compliance related to overcharging customers as a result of a billing system error.

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