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The AVC follows an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. Under the terms of the AVC, Alectra Energy will pay an administrative monetary penalty of $20,000 and make a payment of $28,750 for use by the social agency that runs the Low...

The inspection found that these rates were non-compliant with an OEB rate order, and that InnPower had overcharged its customers $405,769 as a result. Under the terms of the AVC, InnPower will pay an administrative monetary penalty of $5,000. InnPower has also taken the necessary steps to refund the...