With a mandate to drive modernization, enhance public trust, promote accountability and deliver value for money for the people of Ontario, Susanna Zagar became Chief Executive Officer of the Ontario Energy Board on October 1, 2020.
Ontario has one of the largest and most complex energy sectors in North America. As the independent economic regulator for the sector, the Ontario Energy Board protects the interests of millions of gas and electricity consumers and provides oversight to the entities which generate, transmit and distribute energy across the province.
Working within a strengthened governance framework and clear operational structure, Ms. Zagar understands that the Ontario Energy Board must be more than a prudent regulator. It must support Ontario’s growing and shifting economy and it must earn the trust of the regulated community and the public it serves through actions which are strategic, deliberate and transparent.
Ms. Zagar is an accomplished executive with a commitment to public service, a drive for strategic transformation and bias towards practical solutions which deliver meaningful outcomes. Over three decades, she has held progressively senior roles in organizations which were all directly accountable to the public, most recently as the Chief Strategy, Analytics & People Officer at the Workplace Safety and Insurance Board and the Associate Deputy Minister of Infrastructure. Having spent decades representing Ontario and Canada nationally and internationally and with a career that has been characterized by resourcefulness, integrity and clarity of purpose, Ms. Zagar now brings her competencies to the modernization of the Ontario Energy Board.