LICENCE APPLICATION FILING INSTRUCTIONS DURING COVID-19 PANDEMIC
- During the COVID-19 emergency, the OEB has temporarily waived the hard copy filing requirement for its applications.
- In addition, we are only accepting EFT (electronic fund transfers) for all licence application fees.
- Please fill in the applicable licence application form and send the form with all applicable attachments by email to firstname.lastname@example.org.
- The OEB will then contact you with EFT payment instructions. Once your payment has been received, the OEB will begin processing your application.
If you are interested in applying for or renewing a licence or if you would like more information about the different types of licences, please follow the links below to download an application form and to view a sample licence. Follow the instructions in the applications regarding what information to provide and how many copies of the information to provide. Also follow the instructions in the application regarding payment of the application fee (which must be sent in at the same time as the application).
- Distribution Licence
- Transmission Licence
- Generation Licence (includes Feed-in Tariff Program)
- Storage Licence
- Electricity Retailer Licence
- Wholesaler Licence
- Unit Sub-Metering Licence
- Other Electricity Licences (i.e., the IESO, Smart Metering Entity)
- Gas Marketer Licence
If you require an amendment to your licence, please use the following link for more information about applications for licence amendments.
How your licence application is processed
The Vice President, Consumer Protection & Industry Performance has been delegated the powers and duties to decide certain licence-related applications, pursuant to section 6 of the Ontario Energy Board Act, 1998 (Delegated Authority).
Most licence-related applications made to the OEB are decided by a Delegated Authority through an efficient administrative process, without holding a hearing. These applications are typically decided within 60-90 days from the date of their completeness. In some instances (for example, where the Delegated Authority intends to modify the relief sought in the application), the applicant will be given an opportunity to provide final comments for the Delegated Authority’s further consideration, prior to the issuance of a Decision and Order.
In the case of some licence-related applications, the Delegated Authority may choose to hold a hearing and invite others to participate in the hearing. Typically, unless one of the parties can satisfy the OEB that an oral hearing is necessary, the hearing will be held in writing. In such instances where the Delegated Authority chooses to hold a hearing of the application, the OEB will issue a Notice of Application and Hearing, and may issue Procedural Orders, each of which will provide information relating to the application, participation in the hearing, and other procedural steps.
Finally, in a minority of cases, the OEB’s Chief Commissioner may transfer an application that was initially before a Delegated Authority to a panel of one or more Commissioners for determination. These are usually applications that raise significant factual, legal or policy issues; or, in the sake of efficiency, applications that are directly related to other matters currently before a panel.
To see timelines associated with licence-related applications decided through a hearing process, visit our Performance Standards for Processing Applications webpage.
Have a Question?
If you have any questions related to this process, contact Industry Relations.