Current Electricity Rates (Residential Rate Class)
Lists the current rates charged by electricity distributors to residential customers.
Lists the current rates charged by electricity distributors to residential customers.
Lists the current rates charged by natural gas distributors to residential customers.
Lists the historical distribution rates charged by electricity distributors for all rate classes, beginning in 2006. Each year, electricity distributors apply to the OEB requesting changes to their distribution rates.
Total number of complaints against electricity distributors received by the OEB from January 1 to December 31 of each year, beginning in 2013. Complaints made directly to the distributor are not reported here.
https://www.oeb.ca/_html/performance/data/complaints_data_2022.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2021.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2020.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2019.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2018.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2017.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2016.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2015.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2014.xml
https://www.oeb.ca/_html/performance/data/complaints_data_2013.xml
Lists historical Time-of-Use and Tiered electricity rates as established under the Regulated Price Plan.
Details on the funding awarded to intervenors each fiscal year in respect of their participation in OEB proceedings and consultations.
List of entities licensed by the OEB. In the electricity sector, the following persons must be licensed by the OEB: distributors; transmitters; generators; retailers; wholesalers; unit sub-meter providers; the Independent Electricity System Operator; and the Smart Metering Entity. In the natural gas sector, entities that are marketing natural gas to low-volume consumers must be licensed by the OEB.
The travel, meal and hospitality expense claims of OEB employees and appointees.
This section provides regular updates on the travel, meal and hospitality expense claims of employees and appointees.
This section will show the person’s name and title, purpose of the trip(s), date and destination of the trip(s), names of government/agency attendees if applicable, plus a summary of expenses for relevant air fare, other transportation, accommodation, meals, hospitality and incidentals.
The OEB has been posting expense information since April 2010. Expense claims are reviewed prior to posting, by the Integrity Commissioner of Ontario.
Expense claim information for cabinet ministers and political staff as well as agency senior executives, appointees and the top five claimants of the designated agencies can be accessed through the Government of Ontario website as soon as possible after the claims are reviewed by the Integrity Commissioner.
All claims for reimbursement for travel and other expenses must comply with the principles and rules of the Travel, Meal and Hospitality Expenses Directive.
The principles for reimbursement of expenses in the Directive include:
All expense claims are subject to oversight and approval and are reimbursed only if the expense is appropriate and reasonable.
Information on this website was accurate at the time of posting.
The electricity distributor scorecards measure how well Ontario's electricity distributors are performing each year. It is designed to encourage electricity distributors to operate effectively, continually seek ways to improve productivity, and focus on improvements that their customers value.
https://www.oeb.ca/_html/performance/data/scorecard_data_2024.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2023.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2022.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2021.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2020.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2019.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2018.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2017.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2016.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2015.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2014.xml
https://www.oeb.ca/_html/performance/data/scorecard_data_2013.xml
The OEB recovers its operating and capital costs through assessments to the natural gas and electricity market participants that it regulates. The cost assessment model is the approach used by the OEB to allocate costs.
The letter of direction outlines the Government of Ontario’s priorities for the energy sector and expectations for the OEB for the upcoming 3-year planning period.
Contains the location data for electricity and natural gas distributors’ service areas that can be used in geographic information systems (GIS) applications.
The MOU sets out the accountability relationship between the Minister of Energy and Mines and the Chair and Board of Directors of the OEB. It clarifies operational roles and responsibilities, and provides expectations for the operational, administrative, communications, financial, auditing and reporting arrangements between the OEB and the Ministry.
1110 Highway 26
L9X 1N6
Canada
28 Athens Street
L9C 3K9
Canada
3650 Dixie Road,, Suite 103
L4Y 3V9
Canada
129 Wyndham St. N.
N1H 4E9
Canada
82 Erie Street, 1st Floor
Stratford N5A 2M4
Canada
1110 Highway 26
L9X 1N6
Canada
1110 Highway 26
L9X 1N6
Canada
99 Regina Street South
Waterloo N2J 4G6
Canada
A full financial review of the OEB was carried out in late 2020. Conducted by a third party, it served as a basis for establishing the 2021/22 operating budget and developing a three-year roadmap for activities which will sharpen the financial focus and deliver better value for money for those regulated by the OEB.
Use it to find case-related documents: Regulatory Document Search (RDS)
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