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This section provides regular updates on the travel, meal and hospitality expense claims of employees and appointees.

This section will show the person’s name and title, purpose of the trip(s), date and destination of the trip(s), names of government/agency attendees if applicable, plus a summary of expenses for relevant air fare, other transportation, accommodation, meals, hospitality and incidentals.

The OEB has been posting expense information since April 2010. Expense claims are reviewed prior to posting, by the Integrity Commissioner of Ontario.

Expense claim information for cabinet ministers and political staff as well as agency senior executives, appointees and the top five claimants of the designated agencies can be accessed through the Government of Ontario website as soon as possible after the claims are reviewed by the Integrity Commissioner.

All claims for reimbursement for travel and other expenses must comply with the principles and rules of the Travel, Meal and Hospitality Expenses Directive.

The principles for reimbursement of expenses in the Directive include:

• Taxpayer dollars are used prudently and responsibly with a focus on accountability and transparency.
• Expenses for travel, meals and hospitality support government objectives.
• Plans for travel, meals, accommodation and hospitality are necessary and economical with due regard for health and safety.

All expense claims are subject to oversight and approval and are reimbursed only if the expense is appropriate and reasonable.

Information on this website was accurate at the time of posting.

• Travel & Hospitality Expense Reports (April 1, 2010 forward)
• Travel & Hospitality Expense Reports (prior to April 1, 2010)

The OEB is required to publish an annual report with information about our performance and audited financial statements during the fiscal year.

Fiscal 2023-2024

     
Annual Report (pdf)

     
Financial Statements (pdf)

 

We are pleased to publish our 2024-2027 Business Plan, which sets out how the OEB will provide value to the people of Ontario through consumer protection and customer choice, regulatory policy leadership, innovation, and adjudicative excellence. Highlights of the Plan include our new strategic goal to Enable Ontario’s Energy Transition, a new and robust Strategic Performance Measurement (SPM) scorecard, delivering on the Minister’s 2023 Letter of Direction, and our newly embedded Environmental, Social and Governance (ESG) Framework.

For the year ahead, the OEB will contribute to multi-year initiatives already underway that will further advance the actions that the province is taking to meet increasing demands for electricity, fuel strong economic growth, and support housing development. Exciting and innovative new work also awaits the OEB with respect to the development of Future Utility Business Models that reflect a made in Ontario approach to the form and function of utility operations and a fit for purpose regulatory approach which protects consumers from risk, not from progress.

Within the energy transition, our role as the independent regulator of Ontario’s electricity and natural gas sectors has never been more critical. The momentum in Ontario’s energy sector is palpable. It creates unprecedented challenges and opportunities and demands an energy regulator with the right mandate and the right mindset. The OEB is up to the task.

OEB Business Plan 2024-2027

Business Plan 2024-2027 (pdf)

 

Letter from the Minister of Energy (pdf) (Apr 4, 2024)

 

A full financial review of the OEB was carried out in late 2020. Conducted by a third party, it served as a basis for establishing the 2021/22 operating budget and developing a three-year roadmap for activities which will sharpen the financial focus and deliver better value for money for those regulated by the OEB.

• OEB Financial Review Report (pdf) (Jan 29, 2021)
• Financial Review Management Response (pdf) (Jan 29, 2021)

The Stakeholder Engagement Framework sets out the OEB’s approach to engaging with stakeholders to ensure accessible and fair participation that is transparent, well planned and efficiently coordinated.

• Stakeholder Engagement Framework (pdf) (Jun 3, 2021)

Current Progress Report:

OCTOBER - DECEMBER 2022

OEB Stakeholder Engagement Purpose

The OEB engages with stakeholders to build mutually beneficial, enduring and trusted relationships with those affected by its work. Engagement is an integral part of the OEB’s ability to execute its mandate, gain insights and deliver sound policy decisions that support sector sustainability and innovation, Ontario’s economy and to protect consumers and provide public value.

 

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364

Interactions

Engagement with stakeholders is an important part of what we do in performing our mandate. We met with 364 stakeholders from October to December, 2022 on important OEB initiatives and consultations.

 

sms

14

Consultations

We met with stakeholders on 14 different initiatives to provide opportunities for meaningful input and allow the OEB to hear and incorporate feedback into its work.

 

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15

Diverse partners

We engaged with 15 diverse stakeholder types that represent consumers, governments, intervenors, energy associations, interest groups, opinion leaders & academics, municipal, provincial and shareholder communities and regulated entities partners.

 

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25

Meetings

We consider stakeholder input consistently, transparently, and meaningfully across the OEB’s work. We met with stakeholders 25 times to create transparent and ongoing dialogue with our stakeholders from the strategic planning stage to the project implementation stage.

TESTIMONIALS from OEB Policy Day

“Good balance of hearing from OEB leadership and opportunity to provide feedback.”

“OEB staff that led the breakout rooms were great. They had a good handle of the issues and generated discussion.”

75% of Policy Day survey respondents found Policy Day an effective event that enabled their engagement with the OEB.

Outcomes & Evaluation

The OEB is committed to improving the effectiveness and efficiency of its engagement with stakeholders over time and will monitor and measure its progress. The OEB will regularly review the Stakeholder Engagement Framework (SEF) and will always welcome input from sector participants on improvement opportunities. This reporting period covers from October – December 2022.

Modernization @ OEB

• Recognized as one of Greater Toronto’s Top Employers for 2023
• Hosted Second Annual Policy Day
• Recognized with two International Association of Business Communicators (IABC) Canada Silver Leaf Awards of Merit
• Published, in EDA's The Distributor magazine, an article highlighting efforts to drive modernization through Diversity, Equity and Inclusion
• Issued Generic Hearings Protocol
• Launched consultation on the Reporting and Record-keeping Requirements

Previous Progress Reports:

• 2022-2023:
  • Q1 (Apr-Jun 2022)
  • Q3 (Oct-Dec 2022)
• 2021-2022:
  • Q1 (Apr-Jun 2021)
  • Q2 (Jul-Sep 2021)
  • Q3 (Oct-Dec 2021)
  • Q4 (Jan-Mar 2022)

In 2020, the OEB began conducting an annual survey of stakeholders to assess our year-over-year progress on stakeholder satisfaction.

• OEB Response to Ipsos Survey (pdf) (Feb 24, 2023)
• OEB Response to Ipsos Survey (pdf) (Feb 10, 2022)
• OEB Response to Ipsos Survey (pdf) (Mar 29, 2021)

This Strategic Plan is a key planning document for outlining and communicating the longer-term goals of the OEB and how we will achieve them over the next five years. Aligned with the Strategic Plan, our Annual Business Plan will provide clear details each year on what we will be undertaking, with specific objectives and measures.

• 5-Year Strategic Plan 2021/22 to 2025/26 (pdf) (Apr 30, 2021) 
• Year One Focus (pdf) (Apr 30, 2021)