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The AVC follows an inspection that determined that 10 customer complaints received by the OEB in 2018 and 2019 indicated instances where ONIT Energy was not compliant with all of its legal and regulatory obligations. Under the terms of the AVC, ONIT Energy will pay an administrative monetary penalty...

The annual winter disconnection ban is set to end on April 30. Normally, electricity distributors would be permitted to issue disconnection notices for non-payment as early as 14 days before the end of the ban. This year, however, the OEB is prohibiting electricity distributors from issuing...