Older or historical corporate documents can be found in the Archive.
The OEB's business plans outline our key objectives and initiatives, and how we will achieve them and measure our progress.
- Chief Commissioner Plan Initiatives (pdf) (May 7, 2021)
The OEB follows the conflict of interest rules set out in Ontario Regulation 381/07—Conflict of Interest Rules for Public Servants (Ministry) and Former Public Servants (Ministry). The OEB has additional rules for ethical conduct set out in its Addendum to the Code of Conduct.
The OEB recovers its operating and capital costs through assessments to the natural gas and electricity market participants that it regulates. The cost assessment model is the approach used by the OEB to allocate costs.
- Cost Assessment Model (pdf) (effective Apr 1, 2018)
- Letter - Revisions to the Cost Assessment Model (pdf) (Mar 15, 2018)
- Executive Compensation Program (pdf) (Dec 4, 2017)
- Incentive Pay Plan for the Chief Commissioner (pdf) (Oct 1, 2020)
- Mandate Letter from the Minister of Energy, Northern Development and Mines to the Chair
- Mandate Letter (pdf) (Oct 1, 2020)
- Mandate Letter from the Deputy Minister to the Chief Executive Officer
- Mandate Letter (Broad Government Priorities) (pdf) (Oct 1, 2020)
- Memorandum of Understanding Between the Minister of Energy, Northern Development and Mines and the Chair of the Ontario Energy Board
- Memorandum of Understanding (pdf) (Feb 11, 2021)
- Memorandum of Understanding Between the Ontario Energy Board and the Commissioner of Competition of the Competition Bureau
- Memorandum of Understanding (pdf) (Feb 25, 2021)
A full financial review of the OEB was carried out in late 2020. Conducted by a third party, it served as a basis for establishing the 2021/22 operating budget and developing a three-year roadmap for activities which will sharpen the financial focus and deliver better value for money for those regulated by the OEB.
In late 2020, the OEB undertook a survey of 255 stakeholders to gather feedback that will help lay the foundation for a robust program of engagement and help inform the development of new key performance indicators that focus on decision cycle time, organizational excellence and stakeholder satisfaction. The results are being used to evaluate our current performance and to provide a baseline for measuring our progress.
- OEB Response to Ipsos Survey (pdf) (Mar 29, 2021)
- Stakeholder Engagement Framework (pdf) (Jun 3, 2021)
This Strategic Plan is a key planning document for outlining and communicating the longer-term goals of the OEB and how we will achieve them over the next five years. Aligned with the Strategic Plan, our Annual Business Plan will provide clear details each year on what we will be undertaking, with specific objectives and measures.
The Top Quartile Regulator project is an initiative designed to move the OEB towards regulatory excellence by taking action on the recommendations of the OEB Modernization Review Panel. The report summarizes research that was conducted on best practices and ideas from other jurisdictions, examines areas where the OEB should improve its performance and provides a series of proposed initiatives designed to enhance the OEB’s performance in those areas to the level required of a top quartile regulator.
Disclosure of Travel and Hospitality Expenses
This section provides regular updates on the travel, meal and hospitality expense claims of Board Members, the COO, Vice-Presidents and the top five claimants within the OEB.
This section will show the person’s name and title, purpose of the trip(s), date and destination of the trip(s), names of government/agency attendees if applicable, plus a summary of expenses for relevant air fare, other transportation, accommodation, meals, hospitality and incidentals.
The OEB has been posting expense information since April 2010. Expense claims are reviewed prior to posting, by the Integrity Commissioner of Ontario.
Expense claim information for cabinet ministers and political staff as well as agency senior executives, appointees and the top five claimants of the designated agencies can be accessed through the Government of Ontario website as soon as possible after the claims are reviewed by the Integrity Commissioner.
All claims for reimbursement for travel and other expenses must comply with the principles and rules of the Travel, Meal and Hospitality Expenses Directive which is available on the Ministry of Government Services website.
The principles for reimbursement of expenses in the Directive include:
- Taxpayer dollars are used prudently and responsibly with a focus on accountability and transparency.
- Expenses for travel, meals and hospitality support government objectives.
- Plans for travel, meals, accommodation and hospitality are necessary and economical with due regard for health and safety.
All expense claims are subject to oversight and approval and are reimbursed only if the expense is appropriate and reasonable.
Information on this website was accurate at the time of posting.