Skip to main content
Close
Home
Ontario Energy Board

Secondary Menu

  • Contact
  • Calendar
  • Newsroom
  • Français
  • Industry

Have a complaint?

Industry Menu

  • Industry
    • Applications before the OEB
      • Archived applications
      • Electricity distribution rates
      • Electricity transmission rates
      • Natural gas delivery rates
      • OPG payment amounts
      • Priority leave to construct
      • Hearing transcripts
      • Intervenor information
      • Major decisions
      • Performance standards for processing applications
      • Pilot Project - Status of Applications
    • Policy initiatives and consultations
      • Archived and complete policy initiatives and consultations
      • Directives issued to the OEB
      • Reports of the Board
      • Priority transmission projects
      • Conservation (CDM/DSM)
    • Rules, codes, and requirements
      • Reporting and record keeping requirements (RRR)
      • Staff bulletins and guidance to industry
      • Forms and templates: energy contracts and certificates of compliance
      • Compliance and enforcement processes
      • Enforcement proceedings
      • Performance assessment
      • Prescribed interest rates
    • Licensed companies and licensing information
      • Apply for a licence
      • Apply for an amendment to a licence
      • Pending licensing applications
      • Trade names associated with licensed companies
    • Tools, resources, and links
      • Regulatory Document Search (RDS)
      • Filing systems
      • OEB Innovation Sandbox
      • OESP and LEAP resources
      • Regional infrastructure planning
      • Information for renewable generators
      • What's new newsletter / archive
    • Contact industry relations

Main navigation

  • About us
    The Ontario Energy Board works to ensure a sustainable, reliable energy sector in Ontario.
    About us
    • Who we are
      • Board of Directors
      • Executive leadership
      • Commissioners
      • Stakeholder and consumer groups
    • Mission and mandate
      • Why do we regulate?
      • Ontario's energy sector
    • What we do
      • We make the rules that protect you
      • We license energy companies
      • We review utilities’ rates and activities, and make decisions
      • We make tools to help you
      • We monitor the market and energy companies
    • Energy policy initiatives
    • Government directives and priority projects
    • Corporate governance and reports
      • Archive
    • Careers
    • Public tenders
    • Resource centre
  • Consumer protection
    We’re protecting you. Learn about the rules that utilities and energy retailers must follow and how we enforce them.
    Consumer protection
    • How we protect consumers
      • Consumer Charter
    • Rules for electricity utilities
    • Rules for natural gas utilities
    • Make a complaint
      • Consumer complaints about energy companies
    • How we enforce the rules
    • Energy contracts
      • Before signing up
      • After you sign up
      • Nearing the end of an energy contract: How renewals and extensions work
      • Licensed energy retailers
  • Rates and your bill
    Understand how your bill works and how rates are set.
    Rates and your bill
    • Electricity rates
      • Understanding your electricity bill
      • Choosing your electricity price plan
      • Managing costs with time-of-use rates
      • Time-of-use holiday schedule
      • Historical electricity rates
    • Bill calculator
    • Natural gas rates
      • Understanding your natural gas bill
      • Historical natural gas rates
    • Help for low-income consumers
      • Ontario Electricity Support Program
      • Low-income Energy Assistance Program
    • COVID-19 Energy Assistance Programs
      • COVID-19 Energy Assistance Program - Residential (CEAP)
      • COVID-19 Energy Assistance Program - Small Business (CEAP-SB)
  • Participate
    Your voice matters. Learn how you can take part.
    Participate
    • Applications
      • Current major applications
    • Community meetings
    • Hearings
    • Intervenors
    • Decisions
    • Consumer Panel
    • Energy policy - consulting with consumers
    • OEB in your community
  • Utility performance and monitoring
    We’re monitoring the system and holding your utility service provider to account.
    Utility performance and monitoring
    • Electricity utility performance dashboard
    • What are electricity utility scorecards?
      • Electricity utility scorecards
      • Scorecard filing for utilities
    • Natural gas and electricity utility yearbooks
    • Performance assessment
    • Electricity market surveillance
      • FAQs
      • Investigations and reviews
      • Market monitoring
      • Monitoring documents
      • Panel reports
      • Panel members
      • Information confidentiality
  • Search

Breadcrumb

  1. Home
  2. Industry
  3. Tools, resources, and links
  4. OESP and LEAP resources

Industry Basic Page Menu

Industry

In this section...
  • Applications before the OEB
  • Policy initiatives and consultations
  • Rules, codes, and requirements
  • Licensed companies and licensing information
  • Tools, resources, and links
    • Regulatory Document Search (RDS)
    • Filing systems
    • OEB Innovation Sandbox
    • OESP and LEAP resources
    • Regional infrastructure planning
    • Information for renewable generators
    • What's new newsletter / archive
  • Contact industry relations

OESP and LEAP resources

Main Documents

  • OESP & LEAP Program Manual (pdf)
    • Cover Letter (pdf) (Oct 19, 2015)
  • MIV Tool (xls)

Program-Specific Resources

OESP Resources

  • Letter re: Proposed Changes to the Ontario Electricity Support Program and Related Changes to System Requirements (Mar 27, 2017)
  • OESP Application Portal
  • OESP Secure Document Portal
    (you will need a username and password to access the portal. Contact us to request a login)
  • OESP: Guideline for Electricity Distributors and Unit Sub-Meter Providers

LEAP Resources 

  • Application Form for LEAP Emergency Financial Assistance (pdf)
  • Application Form for LEAP Emergency Financial Assistance (pdf) (French version)
  • LEAP EFA Consent Form (pdf)
  • LEAP EFA Consent Form (pdf) (French version)
  • List of Service Providers for LEAP EFA (pdf)
  • Summary of Electricity Customer Service Rules:
    • Residential customers
    • Low-income customers
  • LEAP EFA Demographic Reports Template (xls)
  • LEAP Emergency Financial Assistance Monthly Monitoring 2015 Template (xls)
Related information:

Consultation on energy issues relating to low-income consumers (EB-2008-0150)

Low-income Assistance Strategy Review (EB-2014-0227)

OESP implementation (EB-2015-0148)

 

Industry Menu

Industry

  • Applications before the OEB
  • Policy initiatives and consultations
  • Rules, codes, and requirements
  • Licensed companies and licensing information
  • Tools, resources, and links
    • Regulatory Document Search (RDS)
    • Filing systems
    • OEB Innovation Sandbox
    • OESP and LEAP resources
    • Regional infrastructure planning
    • Information for renewable generators
    • What's new newsletter / archive
  • Contact industry relations

oeb shield

Footer

  • Contact the Ontario Energy Board
  • Newsroom
  • Industry
  • Make a complaint
  • Regulatory Document Search (RDS)
  • Français

Footer Secondary Menu

  • Accessibility
  • Legal/Privacy
  • Open Data
TwitterLinkedinYoutube
© Queen's Printer for Ontario, 2012-21